Mountain Spirit Resort

Mountain spirit resort is absolutely fantastic! The rooms are spacious, clean, 2 bedroom with 2 bathroom is perfect for a family. The full kitchen and island makes for great family dinners. The large balcony that is equipped with table and chairs to enjoy your surroundings.We enjoyed the pool and hot tub! I highly recommend this resort and look forward to coming back!

Awful stay, will never come back again! There is a constant noise in the room 203 - not from the fridge or the room heating system. Its something different, motorized, that runs all night (pool/parking running vents/motors or something like this)! Not me or kids could sleep. It is quieter in the plane then here. There is no one at the front desk after 5pm to ask for assistance!! (We tried calling the number for after hours assistance - the person knows nothing). Inside parking is a joke if you are driving anything bigger then the "mini cooper". If cars are squished as supposed to be, by 2 between the columns, no one can open the doors without hitting a neighbor.

Had a wonderful stay at Mountain Spirit Resort. Lovely to have the hot tub after a day of skiing. Convenient free shuttle service into town was an extra benefit! Thanks to front desk staff Carolyn, Margaret and Bonnie for great customer service.

Very well equipped units next to the ski lifts. Also underground parking is a must in Canadian winters. Units have a wonderful open plan to them, loved the bathtub next to the bedroom. At home we have one in the bedroom. Wonderful ski locker room, but the locks were a worry. Terry O'Grady

The room was absolutely gorgeous and we really enjoyed the large soaker tub, but for what you pay the hotel itself is lacking in amenities. No breakfast, no room cleaning or room service, you have to purchase laundry detergent from the desk if you want to use the machines in your room, and you are expected to do your own dishes and carry out your own garbage when you leave or you will receive an additional cleaning fee. The staff was all very friendly, but we felt we weren't receiving a lot of communication. Our air conditioning wasn't working while we were there, so we asked at the front if there was a trick to turning it on and were told that the repair guys were coming the next day (so they knew it was not working, but didn't let us know when we checked in, I guess). The air conditioning was never fixed during our stay, but we did come back to our room to find maintenance men in the suite, without being told they were coming. We thought it would be for the A/C unit, but instead they were changing the locks on the door. Again, no one told us they were coming, nor that we would need new keys. We would have arrived back and been locked out without any warning. The desk closes relatively early so if we had come back late we would have been in a real pickle. I hope they had a contingency plan for such cases... The room itself was great and the bed was comfortable (although the TV was very small), but I did get the sense that the rooms had been built fairly recently and maybe a bit cheaply. The door dragged on the floor and got stuck open, the carpet was loose in many places, the fridge made some really horrible growling noises that makes me suspect that the compressor might be about to fail (but it worked fine for our visit, at least), the walls in the bathroom were not square, and the light switches were in really bizarre locations that made us hunt around a bit and learn the layout so we could find them in the dark, haha. It felt like a luxury room, but I am not sure it ranks highly on my experiences with hotels.