Gæstebruger
31. januar 2023
Based on a reference of our friends, who stayed here a few years back (with the previous owners) we booked 5 nights IN THE PRIVATE BEACH HOUSE WITHOUT POOL! On arrival the beach villa was not as presented *********** and tripadvisor. See pictures.plants are overgrown, no see view, very thing was dirty and broken (sinks and toilets) missing muskito nets. Outside bath very dirty. Beach full of plastic. it has a 9.3 on booking, the next door hotel (which is lovely, clean and nice has a 9.4). We booked 5 nights, but stayed 1 night. the smell in the house was so back, we all woke up with very bad headaches due to the smell of fungus. The coffee, tea and sugar were full of ants. We notified our travel agent and share the films, they emediatley booked another lovely place for us. We ask for refund, as we didn's stay the other 4 nights. But contact preson Nina was unfriendely, (shared she didnt live on Zanzibar) and told us and our travel agent that based on all great reviews, they won't refund anything. BE WORNED, ALL PICTURES ONLINE ARE FROM THE PREVIOUS OWNER! DON'T BOOK THIS, IT WILL BE SUPER DISSAPOINTING. THE POOL OF THE OTHER HOUSE LOOKED DIRTY AND OLD AS WELL!!
Oversæt