54 on Bath, Johannesburg Rosebank

Супер отель с отличной локацией! Просторные и комфортные номера!

54 on Bath is my favourite hotel in Jo'burg. It's central location and attachment to Rosebank Mall makes it my go-to hotel whenever I'm visiting. The staff are very friendly and the breakfast is excellent. Rooms are well appointed and beds are super-comfy.

This is our hotel of choice in Johannesburg- it is well located and attached to the Rosebank Mall which is very convenient. They have parking and the rooms are very comfortable. Best of all are the staff members who are friendly, polite and helpful. They really make the hotel exceptional.

The hotel is "OK", but probably represents "faded glory". During a 3 night stay, noted a couple of maintenance problems - no hot water (throughout the hotel) one night, and another night the towel rack spontaneously fell off the wall & into the tub. The room decor was dark and somewhat dated; barely adequate lighting. The breakfast and dining room fare was very good, with efficient service. The connecting walkway to the Mall is a definite plus for this location.

Avoid this hotel at all costs. I sustained a facial injury caused by a broken ambarella while I was sitting by the hotel’s swimming pool. The injury required medical treatment. Despite this, the hotel has refused to take any responsibility. I received a letter from their solicitor stating: “No wrongful or negligent act by our Insured can be attributed to the incident, which was solely caused by an act of God. Accordingly, the loss must lie where it has fallen.” They also claimed to have a signed registration card in which guests agree that: “The hotel shall not be responsible for injury. In addition, the guest and their party waive any claims against the insured and agree to indemnify and hold the insured harmless.” I find this response deeply disappointing and unacceptable.

DO NOT STAY IN THIS HOTEL - We suffered a terrible accident whilst guests at 54 on Bath...a canopy collapsed on us whilst we were having drinks in the gardens and my husband was ambulanced to hospital and had 7 stitches in his face. The hotel Manager said he'd look after us because it was very stressful and we were being asked to pay for ambulances and doctors before they'd look at you. Afterwards though, he didn't want to be contacted and directed us to their lawyers who now 6 months later are denying any responsibility even though I have photos and the email trail from the acutely embarrassed Manager, Nathan McMiles, who had told us the hotel would obviously cover any costs, and I have the ambulance and hospital evidence. They have left us with huge hospital bills and my husband has a scar that needs corrective surgery. Hotels have a duty of care for their customers which they have failed in. We are now instructing lawyers.