Vienna International Hotel

Vienna International Hotel anmeldelser

Vienna International Hotel

No. 179, Group 3, Zhangzha Village, Zhangzha Town, Jiuzhaigou Valley Scenic and Historic Interest Area, Sichuan, China, Jiuzhaigou, Sichuan, ChinaVis hoteloplysninger
Vienna International Hotel
Vienna International HotelVienna International HotelVienna International Hotel
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Gæsteanmeldelser

9.5/10
Enestående
1109 anmeldelse
Bekræftede anmeldelser
Placering9.6
Faciliteter9.5
Service9.4
Renlighed9.6
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Alle anmeldelser(1109)
Positive anmeldelser(1094)
Anmeldelser med billeder/video(242)
Venligt personale i receptionen(217)
Lækker morgenmad(162)
Stilfuldt miljø(129)
Tæt på naturskønt område(65)
Tilbyder afhentning/aflevering(63)
Fantastisk restaurant(37)
Luksuriøst(10)
Lækker buffet(10)
Negative anmeldelser(15)
Gæstebruger
Superior-værelse med 2 senge
Overnattede i apr. 2025
Rejs med venner
2 anmeldelse
5.5/10
Slået op den 15. maj 2025
Location is not near the park entrance gate. They offer a free shuttle service but it depends on your luck and their mood. The bus leaves as and when it is full, and they stop service as and when they please. Don't bother about their free shuttle service, just pay for a taxi and save yourself the worry. They also offer to book the shuttle bus from jiuzhaigou to huanglong station, but the receptionist is very unreliable, and very possibly a cheat. After transferring money to her directly the day before to assist with the booking, she went silent the next morning despite repeated messages. After messaging the hotel directly, the receptionist suddenly became responsive. However, she couldn't show any proof that she booked the tickets and said that the bus plate number is only determined 1 hour before the bus departs. I found an alternative and told her to cancel her booking. Ultimately, she was unable to show proof of the bus booking and refunded me. On a side note, there is a good roast lamb restaurant nearby (must reserve, and don't expect the receptionist to help with that).
Oversæt
Svar fra overnatningssted: 尊敬的客人,感謝您的反饋。酒店每天早上都有輪流班車送景區,坐滿發車無需預約。我們也會根據客流量靈活調度以確保效率。九寨溝到黃龍車站的大巴車票前台員工可以協助預訂,車牌號確實要等班車發出後才可以看到,您也可以在九旅悦行小程序上查看及預訂。您説的附近的那家烤羊餐廳味道確實不錯,他不屬於酒店的,生意較好需要您自行提前預訂呢。也非常感謝您給我們提供的寶貴意見, 您的意見和建議將幫助我們不斷提高並保持高水準的服務設施, 使我們的服務日益完善, 歡迎您再次光臨。
Anonym bruger
Superior-værelse til 3 personer
Overnattede i feb. 2025
Familie
3 anmeldelse
8.5/10
Meget god
Slået op den 4. maj 2025
A little inaccessible. But not a problem taking a Didi to tourist spots. Has an awesome roasted lamb place within walking distance! And a convenience store just across the carpark. Beds are comfortable and room spacious. Shower is warm! Receptionists were quite cold, but the dining hall staff were helpful. Connecting to the WiFi was also a problem, maybe a problem for foreigners.
Oversæt
Svar fra overnatningssted: 尊敬的客人:感謝您選擇入住維也納國際酒店,並抽出時間分享您的入住體驗!我們非常高興您對房間的舒適度(尤其是床品和淋浴熱水)、周邊便利設施(烤羊肉店和便利店)以及餐廳員工的熱情服務感到滿意——您的認可對我們來説是莫大的鼓勵!關於您提到的幾點建議,我們非常重視並已着手改進:1. 前台服務態度:已對接待團隊進行鍼對性培訓,強調友好與主動服務意識,確保每位客人感受到熱情歡迎。 2. wiFi連接問題:技術團隊正在升級網絡設備,並將設定多語言連接指引,方便國際客人使用。3. 交通提示:酒店每天早上都有免費送景區的班車,7點半-11點,坐滿發車無須預約。我們也計劃在客房內提供定製化出行建議(如滴滴叫車指南、周邊公交訊息等),幫助客人更便捷出行。您的反饋是我們進步的動力。若再次光臨,請聯繫我們為您優先安排升級房型或提供接送協助,期待以更完美的體驗回報您的信任!祝旅途愉快!
Gæstebruger
Superior-værelse med 2 senge
Overnattede i dec. 2024
Par
4 anmeldelse
6.5/10
Slået op den 19. jan. 2025
The hotel is slightly far from eateries, but getting a Didi in the area is very convenient. The room is spacious and equipped with smart features, but cleanliness could be improved. We found leftover cupcake baking paper on the floor, and tissues were stuck to the wall. The staff at check-in were unfriendly and impatient when answering questions. At the breakfast restaurant, the staffs were more focused on chatting with each other than attending to customers. However, the receptionist the next morning was attentive and addressed our needs well. On a positive note, the bed was comfortable, and we had a good night's sleep
Oversæt
Svar fra overnatningssted: Dear guest, hello! Thank you very much for choosing Vienna International Hotel! We apologize for not being able to meet your satisfaction with this stay. We will strengthen the management of hotel room hygiene review work and strive to provide you with better service. In the future, the hotel will regularly train its employees to strengthen the concept of customer service. I hope to have more opportunities to communicate and exchange ideas with you, and provide us with more valuable suggestions. We will meticulously provide every service step and not disappoint your high expectations for the hotel!
Anonym bruger
Superior-værelse med queensize-seng
Overnattede i mar. 2025
Solorejsende
3 anmeldelse
10.0/10
Enestående
Slået op den 16. apr. 2025
Enjoyed my stay at the hotel. Everything was great, the location, the service esp by Xiao Chou who booked my bus tickets for me, and the food at the restaurant.
Oversæt
Svar fra overnatningssted: 感謝您的好評, 得到您的認可是我們最大的榮幸, 同時也給我們巨大的動力, 讓我們在今後的服務中不斷提升、不斷創新, 期待您的再次光臨, 我們將竭誠為您服務!
FelixSrs
Deluxe-familieværelse
Overnattede i feb. 2025
Familie
9 anmeldelse
10.0/10
Enestående
Slået op den 31. mar. 2025
The hotel is newly decorated and clean. The room is also very clean, breakfast is good. Hotel staff is very helpful, and their customer service is exceptional, especially the receptionist Xiaozhou. She is very kind and helpful, she helped us to book a bus ticket back from hotel to huanglongjiuzhai station. We are very happy with her service. We really recommend this hotel
Oversæt
Svar fra overnatningssted: Dear guest: Thank you for staying at the Vienna hotel and sharing. We are delighted that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the sense of happiness that this journey has brought to you. This is what our service providers have always pursued, and it will also become the driving force for us to continue to strive and improve. We look forward to serving you next time!
wendy
Superior-værelse med 2 senge
Overnattede i feb. 2025
Solorejsende
5 anmeldelse
10.0/10
Enestående
Slået op den 30. mar. 2025
its a new hotel i think, nice, clean room. Great location, close to Jiuzhaigou Valley. Value for money. Good bfast. Love the hotel.
Oversæt
Svar fra overnatningssted: Dear guests, thank you for your review. Vienna advocates "attentive service", we are carefully discovering the opportunity to provide you with services, to provide you with a more satisfying and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Wei Jiang Keeley
Superior-værelse med queensize-seng
Overnattede i apr. 2025
Solorejsende
2 anmeldelse
10.0/10
Enestående
Slået op den 10. maj 2025
Xiao Zhou good customer service. Helped to process my change in booking.
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好, 感謝您對我們的認可, 客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力, 打造高星級水準, 期待下一次的出行, 我們能為您創造更加完美服務。
Sherlyn
Superior-værelse med 2 senge
Overnattede i mar. 2025
Familie
8 anmeldelse
9.0/10
Fantastisk
Slået op den 14. apr. 2025
Lots of reception but not friendly. And got some trouble to connect to the wifi.
Oversæt
Svar fra overnatningssted: 尊敬的客人:感謝您抽出時間分享入住體驗。我們真誠為服務中的不足向您致歉,您的反饋對我們至關重要。 1. 關於服務態度問題:我們已第一時間與前台團隊溝通,將加強員工培訓,確保每位客人感受到熱情與專業。 2. 無線網絡連接問題:我們已檢查網絡系統以優化穩定性,並重新設定了更簡易的連接指引。我們唯有不斷改進,以回饋賓客的厚愛。我們的發展離不開您的繼續關注與支持!
pheikj
Superior-værelse med 2 senge
Overnattede i feb. 2025
Familie
3 anmeldelse
10.0/10
Enestående
Slået op den 4. apr. 2025
The room is spacious and clean, in front of the hotel got convinient store
Oversæt
Svar fra overnatningssted: 非常感謝您對維也納的認可及支持, 您的鼓勵就是我們前進的動力, 酒店將推出更多優惠活動, 請您繼續關注我們,期待您的再次光臨!
Tosapol P.
Superior-værelse med 2 senge
Overnattede i nov. 2024
Familie
9 anmeldelse
9.0/10
Fantastisk
Slået op den 26. dec. 2024
Ready beautiful hotel, but not have bell boy to carry the package
Oversæt
Svar fra overnatningssted: Dear guest, welcome to Vienna International Hotel. The hotel opened in December 2024 and its facilities, equipment, and personnel are constantly being optimized. We look forward to the opportunity to regain your trust and support in the future. Wishing you a happy life and smooth work.
Gæstebruger
Superior-værelse med 2 senge
Overnattede i jan. 2025
Andet
3 anmeldelse
10.0/10
Enestående
Slået op den 2. mar. 2025
good....
Oversæt
Svar fra overnatningssted: 每一份喜愛,都是來自心靈深處的微笑和感動,能讓您滿意和幸福,是我們的心願,我們會繼續努力,感謝您的支持!
benzhou
Deluxe-værelse med 2 senge
Overnattede i apr. 2025
Familie
28 anmeldelse
10.0/10
Enestående
Slået op den 15. maj 2025
非常感謝維也納酒店所有工作人員在此次旅行過程給予全程幫助 因家人有高反 酒店何建雙經理親自駕車送家人去醫院 並全程陪同至凌晨再送回 非常感謝 兩天的住宿體驗很好 升級了房型 並有免費班車送至九寨溝景區 酒店環境 服務 設施也很好 酒店餐飲也值得嘗試 再次感謝酒店全體員工給予的幫助!
Oversæt
Svar fra overnatningssted: 尊敬的客人,您好!感謝您對我們酒店的認可與好評!我們一直致力於為客人提供舒適的入住體驗,您的滿意是我們最大的動力。小維期待您的再次光臨,祝您生活愉快!
Gæstebruger
Superior-værelse med 2 senge
Overnattede i apr. 2025
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 8. maj 2025
這個酒店的裝修特別好。因為來九寨溝要先從高鐵轉大巴來的時間特別晚,但是前台小楊還是十分認真的接待了我們,給我們的房間位置也特別好,特別的安靜。這家的自助早餐也十分棒他晚餐提供的湯鍋也特別的好吃。酒店早上還可以免費把你送到九寨溝景區,特別方便。如果想吃燒烤的話,樓底下走一點點就能去老兵燒烤。再次點名表揚前台小楊!人真的特別好,詢問她什麼事宜她都能解答。
Oversæt
Svar fra overnatningssted: 尊敬的賓客: 您好! 感謝您入住並對小楊以及酒店各方面的高度認可, 我們的管理團隊一直給員工灌輸用心服務, 讓客人切切實實的有回家的感覺, 我們將不斷總結經驗, 一直努力下去, 期待您再次回家!
Gæstebruger
Superior-værelse med 2 senge
Overnattede i apr. 2025
Familie
3 anmeldelse
8.5/10
Meget god
Slået op den 6. maj 2025
기대없이 갔는데 너무 좋아서 놀랐어요. 카드키 꼽으니 커튼이 열리지 않나, 방에 시설들도 다 깨끗하고 새거고 너무너무 좋았어요. 침대도 푹신해서 피곤한몸 하룻밤 자고 아주 짱짱해 졌습니다. 그리고 세탁실도 있어서 좋었긴 했는데, 저녁에 경쟁자들이 많아서 ㅠㅠ 사용은 못했어요.
Oversæt
6/8
Svar fra overnatningssted: 親愛的客人,感謝您的“驚喜”評價!能讓您卸下疲憊、享受舒適睡眠是我們的榮幸~ 不過窗簾的“懶覺”和洗衣房的“夜間競賽”確實需要整改^_^!我們已安排調試自動窗簾系統,並計劃在洗衣房增加提示牌分流使用時段。希望下次能給您“挑不出毛病”的完美體驗,隨時歡迎回來監督我們哦!
Gæstebruger
Superior-værelse med 2 senge
Overnattede i apr. 2025
Par
2 anmeldelse
10.0/10
Enestående
Slået op den 6. maj 2025
酒店地理位置不錯,樓下就有超市很便捷,早上有大巴車可以送到景區門口,車程不到10分鐘。酒店早餐種類多樣,味道非常棒。感謝前台小楊的接待,為我們安排了一間安靜舒適的房間,能讓我們結束一天的旅途後好好休息。
Oversæt
Svar fra overnatningssted: 尊敬的賓客:您好!一次偶然的機會,我們遇見了您,一次偶然的機會,您選擇了我們, 生命中有太多的選擇, 您的每一次選擇都是一種緣分, 感謝緣分讓我們與您相識, 您的貼心, 您的關懷, 定會收穫一生的温暖。期待與您再次相逢!