PremierLux Serviced Apartments

PremierLux Serviced Apartments anmeldelser

PremierLux Serviced Apartments

210 Ilford Ln, Ilford, IG1 2LW, United KingdomVis hoteloplysninger
PremierLux Serviced Apartments
PremierLux Serviced ApartmentsPremierLux Serviced ApartmentsPremierLux Serviced Apartments
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Gæsteanmeldelser

3.3/5
16 anmeldelse
Bekræftede anmeldelser
Placering4.1
Faciliteter2.8
Service2.9
Renlighed3.5
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Alle anmeldelser(16)
Positive anmeldelser(9)
Anmeldelser med billeder/video(1)
Negative anmeldelser(7)
Haseeb
Enkeltværelses lejlighed
Overnattede i sep. 2024
Solorejsende
1 anmeldelse
2.2/5
Slået op den 21. okt. 2024
Nighmare. Fire alarm ringing at midnight . Reception man dont bother to even apologize it seema somone was cooking in room really ? Just location otherwise it is no where an apartment not premiem at all.
Oversæt
Asif Mehmood London
Tredobbelt Lejlighed
Overnattede i nov. 2024
Par
1 anmeldelse
2.7/5
Slået op den 25. dec. 2024
room was not as described in photos. very uncomfortable bed mattresses. customer service was good. no chair in the room. as there was no kitchen but we but food from restaurant and wanted to eat in the room. only option was to sit on the bed and eat.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind Regards, Management
Gæstebruger
Lejlighed(dobbeltseng)
Overnattede i dec. 2024
Par
1 anmeldelse
3.0/5
Slået op den 24. jan. 2025
It’s in very lovely location, but the apartment needs more cleaning… Room rugs so dirty
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind Regards, Management
tayyab ijaz
Lejlighed(dobbeltseng)
Overnattede i nov. 2024
Par
2 anmeldelse
2.0/5
Slået op den 13. dec. 2024
When i enter in the hotel they say that you have to pay extra 100 pound for no reason even though i have paid already the room charges. When i check out i demand for my 100 pound and then the answer was that “you will receive im your account im next 5-10 working days. I just have question when i have paid my hotel charges already then why i have to pay 100 pounds means that for booking a room you should have 100 pound extra in your pocket. This js totally rubbish please don’t go there and last thing the bed was like they collect that bed from road. I can’t sleep for whole night.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for sharing your feedback. We understand that the security deposit was unexpected, and we sincerely apologize for any confusion it may have caused. Please note that the deposit is a mandatory policy for all our guests and is pre-authorized on the card and it is not a charge, but a hold to ensure security during the stay. We do not collect or charge this amount unless there are damages or other issues upon checkout. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind Regards, Management
Gæstebruger
Lejlighed(dobbeltseng)
Overnattede i sep. 2024
Par
3 anmeldelse
2.5/5
Slået op den 25. okt. 2024
Accidentally booked the wrong dates. No refund was given at all. 38£ gone with no rearrangements. Pathetic. Do not book.
Oversæt
Anojan
Tredobbelt Lejlighed
Overnattede i sep. 2024
Familie
1 anmeldelse
2.2/5
Slået op den 21. okt. 2024
I stayed at this apartment for one night with my family, and it was okay for a short stay. However, the actual experience did not match the pictures. The biggest disappointment was the pillows; they were extremely uncomfortable with no cushioning at all. Considering this, I would prefer to pay extra and stay at Premier Inn or proper hotel for a more comfortable experience.
Oversæt
Gæstebruger
Tredobbelt Lejlighed
Overnattede i okt. 2024
Rejs med venner
6 anmeldelse
5.0/5
Enestående
Slået op den 2. dec. 2024
It was good atmosphere comfortable stay with friends
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you so much for taking the time to share your experience! We're thrilled to hear that you enjoyed your stay and that we were able to provide everything you needed for a comfortable visit. We always strive to make our guests feel at home, so it's wonderful to hear that our facilities met your expectations. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay in the future. Kind Regards, Management
Muhammad
Lejlighed(dobbeltseng)
Overnattede i dec. 2024
Forretningsrejsende
3 anmeldelse
5.0/5
Enestående
Slået op den 15. mar. 2025
This is a good option to stay
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you so much for taking the time to share your experience! We're thrilled to hear that you enjoyed your stay and that we were able to provide everything you needed for a comfortable visit. We always strive to make our guests feel at home, so it's wonderful to hear that our facilities met your expectations. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay in the future. Kind Regards, Management
Gæstebruger
Lejlighed(dobbeltseng)
Overnattede i dec. 2024
Andet
2 anmeldelse
3.0/5
Slået op den 2. feb. 2025
Check in experience very bad
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind Regards, Management
Gæstebruger
Lejlighed(dobbeltseng)
Overnattede i nov. 2024
Solorejsende
1 anmeldelse
4.0/5
Meget god
Slået op den 20. dec. 2024
Well maintained property
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you so much for taking the time to share your experience! We're thrilled to hear that you enjoyed your stay and that we were able to provide everything you needed for a comfortable visit. We always strive to make our guests feel at home, so it's wonderful to hear that our facilities met your expectations. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay in the future. Kind Regards, Management
Gæstebruger
Enkeltværelses lejlighed
Overnattede i okt. 2024
Rejs med venner
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 29. nov. 2024
Lovely place. Handy
Oversæt
Gæstebruger
Lejlighed(dobbeltseng)
Overnattede i sep. 2024
Solorejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 3. okt. 2024
Very good place ❤️
Oversæt
Gæstebruger
Overnattede i apr. 2022
Andet
3 anmeldelse
1.0/5
Slået op den 3. jul. 2022
The guy at the reception was rude and I was charged a deposit of £50 without being warned of this prior.
Oversæt
Gæstebruger
Lejlighed(dobbeltseng)
Overnattede i feb. 2025
Rejs med venner
2 anmeldelse
1.0/5
Slået op den 22. mar. 2025
Nos pidieron una fianza de 100 £ que a día de hoy no hemos recibido, el sitio estaba completo y nos hicieron trasladarnos a otros apartamentos más alejados
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for sharing your feedback. We understand that the security deposit was unexpected, and we sincerely apologize for any confusion it may have caused. Please note that the deposit is a mandatory policy for all our guests and is pre-authorized on the card and it is not a charge, but a hold to ensure security during the stay. We do not collect or charge this amount unless there are damages or other issues upon checkout. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind Regards, Management
Gæstebruger
Lejlighed(dobbeltseng)
Overnattede i nov. 2024
Par
2 anmeldelse
5.0/5
Enestående
Slået op den 5. feb. 2025
Hôtel simple et sympa en banlieue proche des transports et commerces
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you so much for taking the time to share your experience! We're thrilled to hear that you enjoyed your stay and that we were able to provide everything you needed for a comfortable visit. We always strive to make our guests feel at home, so it's wonderful to hear that our facilities met your expectations. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay in the future. Kind Regards, Management