mayralba010184
15. september 2024
Bad service 1.-No one has a knowledge of wines , the experience itself is to enjoy the place and knowledge really matter for their staff 2.-Food is very poor , very basic the bf , no kettle in the room and not mini bar either 3.-The intipalka terrace service was the worst , one day the waiter told us to sit near to him so he don’t walk so far to take care of us ,1st day salchipapa come with 6 pieces of sausages , 2nd day 8 pieces and the 3rd day with 5, food is coming form far away sometimes cover and sometimes not , maybe someone was hungry 3.-In the restaurant the wine is placed in the ice bucket in the top of your table , nobody is serving you 4.-Please don’t ask for the bread basket , is frozen than they warm up 5.-Hk was the doing a great job and the staff who is scorning you til your room as well very friendly and attentive Becker , Renzo was great , you should train your people to be like them ! Definitely I am the person that would like to come back after a review to see if something change because this is just a feedback to help the industry to became better and to do better than yesterday
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