Grand Palace - Couples Only 18 Years Plus

I'm a keen traveler to Egypt and have always stayed at Red sea holidays hotels. So thought I'd try there flag ship hotel grand palace. The hotel is well presented with everything you need for a comfortable stay. . Unfortunately a few things that are important to me were a let down. . The restaurant was a let down same food every day not much variety and bit bland. Poor lighting and outdated to other hotels. No real vibe here think people think there to posh to smile and let loose. Rooms well appointed great comfy bed. Staff very friendly when tipped they make a effort but that's the culture. Overall a pleasant stay but my heart is at siva grand beach which offers so much more and has better amenities. . .

From the moment we arrived we fell in love with this hotel. Staff - AMAZING. Every single one of them work such long hours but always have a smile on their faces and nothing is ever too much. So kind and attentive. I can’t wait to go back and see some of them again. Food - for an all inclusive the choices were fantastic. A huge array of desserts, fruit and chocolate fountains. Breakfast - omelette and breads being our favourite. Room - Beach towels, room towels, robe and slippers provided. The beds are HUGE! TV had a few channels with English/American films that we watched. Mini bar with water, coke, sprite, beer. If you can, go for the swim up room, you get servers walking by your pool and bringing you drinks. Pool/Beach - we had a swim up room so only went to the large pool one day but it was fairly quiet and beds available. Beach was immaculate and the water warm. Plenty of beds free of charge and lots of servers walking round bringing drinks. Entertainment - seemed to be advertised to us the day it was happening. Usually in Mirrors Bar 👍🏼 we saw lots of dancing and great music. Extras - We paid extra for a romantic private anniversary meal on the beach in a tent with lights and our names in the sand. Special shout outs to - - Khaled - manager at the beach restaurant - amazing man and so attentive. Just a gentleman! - Mo/Mohammed at the pool bar who came to our swim up rooms daily. LOVELY JUBBLY! What a little diamond he is and so full of joy. - Shazlee our room cleaner. One of the hardest working people we met and so kind. - Ahmed in Mirrors Bar - his story and his education blew our mind, what a great young man he is! - Oosama and Ahmed in the lobby bar - tequila boom booms for days! So attentive and lovely young men. - Hany in the watch shop - could speak to him for hours. Wonderful family man and so kind. We will be back!

The hotel is old and worn out. Compared to Sharm this is not at all worth considering as a vacation spot. Here is quite dirty everywhere. There is a big cleaning staff, but e.g. the water in the buckets is almost black from dirt. So the do not clean, but spread dirt around. In the World Restaurant the tables are dirty with food and drinks from other guests. And the extra not nice surprise for us (allergic), was there is a lot of wild carts on the hotel and the are also in the restaurant, going from table to table to 'ask' for food. The aricon in the room was smelling bad, like old food bad. Need cleaning for bacteria. The hotel is not a 5 star hotel. It has some nice pool areas, but the rest was not nice at all.

Second visit to this amazing hotel 🏨 this year I actually sometime being much more interactive in the hotel though have a room with pool access and a sea view totally rocked, food was incredible as always. Staff were amazing and I’m going to say I will be going back again. Thank you so much

A small group of friends and I visited this hotel in the summer and it was a very lovely experience. The hotel is clean, well-maintained and relatively modern. Would I consider it a true 5* hotel/resort? No. However, it’s still in good shape, the rooms were nicely decorated and the hotel is clean. Could it be updated? Yes, but I had no major complaints and I am quite picky. So if I could feel comfortable here and not get “the ICK” I’m sure others who are a little picky themselves would enjoy their stay. The resort is adults only, and has a number of restaurants serving a range of food so there will be something to suit many tastes. I had read some negative reviews of the food here but none of us had any issues. At the start of our trip, all of us did catch “a little something”and were not feeling our best for 2 days, however, after a visit from the resort doctor and a brief trip to the pharmacy, we were fine. Nobody can be sure if we got sick because of the food at the resort, specifically, so let's just say that we got sick due to the heat, new germs from a new country or just travel sickness. Who knows? What we had didn’t really negatively impact our trip or our view of the hotel. The resort also has a spa with good massages available at a reasonable price (I booked a package so I could have a massage every day!), a small beach, a couple of large pools, some stores and is close to Hurghada city centre (a short Uber or taxi ride away). Just outside the front of the hotel there is a small pharmacy, a bank with an ATM that accepts foreign cards, as well as a few souvenir shops, restaurants and grocery stores. The resort is a very short car ride (maybe 5 minutes) away from the airport. Overall, our stay was entertaining and we met some lovely staff members. I would like to thank Ahmed and "Big John" in particular for their service and for making my friends and I laugh on many an occasion with their silly jokes 😊 Both staff members were very, very kind. FYl - "Big John" is also known as "Ricardo" who is also known as... I don't know. He is a man with many aliases. I would definitely recommend this hotel for solo travellers, couples, friends and families (without children, as again, this an adults-only resort). Note: Bring small denomination bills or coins for tips (dollars, euros or pounds) as staff work hard on long (12 hour) shifts and tips are appreciated. Staff here do go the extra mile for you and it's nice to show appreciation in a tangible way.

We stayed at the Grand Palace July 2024 The airport wasn’t particularly crowded, but Passport Control was very slow, very few personnel on duty. We had booked with Red Sea Holidays and were met outside the airport by the reps. We were told there were another 6 passengers for our transfer and one stop before ours. We decided to take a taxi that we negotiated down from 20 to 15 Euros . We arrived at the hotel at 10:30pm. The check-in was quick (no welcome drink) and we were taken to our room on the top floor of the “5000” building (Junior Suite – Sea View). Not easy to find your way around to begin with, there’s a resort plan of sorts available but not very good. Our room was reasonably spacious with the bed, a sofa and table. Plenty of hanging space, shelves and drawers. The large TV is fixed to the wall opposite the sofa so is not ideal for watching in bed. English speaking channels were BBC, CNN and 2 movie channels. There was no full-length mirror in our room, though some rooms do have one. The bathroom had a walk-in shower which worked well, though we are not fans of rainfall showers. The fridge (which was only slightly colder than room temperature) contained bottles of water and large bottles of Coke, Sprite and Fanta. Everything in the room was in good condition. Our room was kept reasonably clean but the pigeon poo that was on the balcony when we arrived was still there when we left, also we had to ask for more shower gel on two occasions. The deckchair style chairs on the balcony were in a grim condition. Free Wi-Fi is only available in the Lobby and the Lobby Terrace. Hotel wide coverage is available at a price, as an example 25 Euros for 1 device for 10 days, 75 Euros for 4 devices for 10 days. The free service is very poor and we heard that the paid-for service was not much better. The main pool was kept reasonably clean although it could do with maintenance to replace the many missing small tiles. The sunbeds around the pool are all large circular ones with built-in collapsible shades. At first sight we thought they would be difficult and possibly uncomfortable to use but in fact they were excellent and very comfortable. Each bed is large enough for two people but many people used one each. Some people were at the pool before 5:30am to reserve their ”special” position but if you are not choosy there is no need to be there before 9am. Despite the cleaning that went on around the pool areas it never appeared to be that clean. We ate all our breakfasts and lunches in the buffet World Restaurant, there was a very wide selection of food available, mostly of reasonable quality. Being an Arabic country there were no pork products, so no full English. Drinks were self-service at breakfast, lunchtime drinks service was usually, but not always, quick. For dinner we ate at the Italian 4 times, the Asian twice and the buffet the rest of the days. The a la Carte menu choices were not particularly large and there were extra (high) charges f