Anonym bruger
23. september 2024
The hotel's location is strategic. You don't need to walk far to the bus stop because it's right in front of the building, and you can use MTR Station Exit A to reach the hotel. However, don't expect too much, as the room is small. I had to open my luggage on the bed.
Areas for improvement in the hotel's services:
1. Please be more cooperative. You need to stay awake until your guests check in at the hotel. I had confirmed that I would check in late, and you confirmed this as well. I was a bit upset because when I called, you said you had fallen asleep. You could provide access without your guest having to ask. Please be more cooperative and creative if you're offering self check-in services.
2. I understand that the room and bathroom are a bit damp, but please ensure they smell fresher.
3. You might want to pay more attention to the cleanliness of the room, as on my first night, I found a small insect on the bed.
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