Audrey
3. februar 2025
Photos and ratings are horribly inaccurate. Apparently, this is a 4-star hotel but when we came in our room:
1. The carpet has stains
2. Shower room has mould
3. the bath towel is old, thin, and stained
4. Hair dryer blows cold air and smells like it overheats within seconds of using, which is an electrical hazard
5. There are wall stains behind the TV
6. Dirty window seat
7. No basic toiletries provided
8. Curtains are stained
We asked to get changed to another room but we still have the same complaints. The only difference is we got better towels and a room without carpet stain this time.
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