Ramada Grand Tsim Sha Tsui

Ramada Grand Tsim Sha Tsui anmeldelser

Ramada Grand Tsim Sha Tsui

No.23 Austin Avenue, Tsim Sha Tsui, Kowloon, Yau Tsim Mong District, Hong Kong, ChinaVis hoteloplysninger
Ramada Grand Tsim Sha Tsui
Ramada Grand Tsim Sha TsuiRamada Grand Tsim Sha TsuiRamada Grand Tsim Sha Tsui
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1 nat

Gæsteanmeldelser

7.7/10
God
3783 anmeldelse
Bekræftede anmeldelser
Placering8.0
Faciliteter7.2
Service7.8
Renlighed7.8
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Alle anmeldelser(3783)
Positive anmeldelser(3116)
Anmeldelser med billeder/video(746)
Nemt at komme rundt(358)
Lille værelse(236)
Tæt på metro(142)
Praktisk for shopping(100)
Venligt personale i receptionen(60)
Tjeneste for levering af bagage(16)
Negative anmeldelser(665)
Jia Wen To
Deluxe-værelse
Overnattede i apr. 2025
Familie
1 anmeldelse
2.0/10
Slået op den 29. maj 2025
Dette var, uden overdrivelse, det mest skuffende hotelophold, jeg nogensinde har oplevet – og som en, der besøger Hong Kong årligt, har jeg boet på mange. Jeg ville give det en lavere stjerne, hvis det var muligt. Jeg ville ikke engang kategorisere det som hotel. Det burde i stedet være mærket som motel. Vi valgte dette hotel baseret på dets 4-stjernede vurdering på Trip.com, idet vi forventede en vis standard af komfort og renlighed. Desværre var vores oplevelse langt fra acceptabel. Værelset var ubehageligt lille og havde en vedvarende, ubehagelig lugt – en blanding af gammel luft og kemiske rengøringsmidler. Inden for få minutter udviklede jeg kløe i halsen og vejrtrækningsbesvær, hvilket gjorde det uudholdeligt at opholde sig på værelset. Badeværelset var så trangt, at det var næsten ubrugeligt, og den generelle renlighed var alvorligt mangelfuld – plettede tæpper, beskidte vægge og en seng, der forårsagede hudirritation efter kort kontakt. Til vores forfærdelse mødte vi en anden gæst i lobbyen, som også søgte refusion efter at have opdaget væggelusbid på sine arme. Da vi anmodede om en refusion på grund af disse uacceptable forhold, afslog manageren blankt, hvilket efterlod os med intet andet valg end at betale ekstra gebyrer for at flytte til et andet hotel. Kontrasten mellem dette etablis*****t og det andet 4-stjernede hotel, vi flyttede til, var skarp. Det er dybt bekymrende, hvordan to ejendomme med samme vurdering kan variere så drastisk i kvalitet. Selvom jeg forstår, at vurderinger kan være subjektive, har denne oplevelse alvorligt rystet min tillid til Trip.coms anmeldelsessystem. Jeg håber, at både hotellet og platformen tager disse problemer alvorligt, da ingen gæst burde skulle udholde sådanne forhold. Jeg kan ikke anbefale dette hotel med god samvittighed.
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Svar fra overnatningssted: 敬愛的客人: 對於有關閣下最近選擇入住敝酒店,並分享你寶貴的意見,我們衷心的感謝。你的寶貴意見巳轉交了有關部門負責人作進一步處理及跟進,敝酒店會致力改善不足之處,並期待不久將來再次為你服務。閣下提及的另一位客人也在敝酒店延住了房間。相信服務也達到他的標準。 再次感謝您的分享和不吝的意見回饋,您的寶貴意見不僅是一次讓我們發現並解決問題的機會,更能激勵我們不斷進步,為包括您在內的所有賓客提供更優良和專業的服務。 期待在不久的將來我們能有機會為您呈現我們更為完善的一面。
Jayden
Standard-værelse
Overnattede i aug. 2025
Solorejsende
5 anmeldelse
2.0/10
Slået op den 14. sep. 2025
I booked three nights at this hotel, but after the first night I asked to cancel the remaining two nights and get a refund. My request was refused. The bed mattress was extremely hard — it felt like sleeping on a rock. The room itself was very old, outdated, and uncomfortable. This was a huge disappointment and completely ruined part of my vacation. If you value a good night’s sleep, basic comfort, or modern facilities, I strongly recommend avoiding this place.
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Gæstebruger
Standard-værelse
Overnattede i jul. 2025
Par
1 anmeldelse
10/10
Enestående
Slået op den 30. aug. 2025
A Great Choice in a Prime Location Our stay at the Ramada Hong Kong Tsim Sha Tsui was a very pleasant experience. The hotel's location is its biggest asset, offering incredible convenience for exploring the city. We were just a short walk away from the MTR station, making it easy to get around Hong Kong's main attractions, and the surrounding neighborhood is bustling with restaurants, shops, and convenience stores. The staff were consistently friendly and helpful, from the front desk to the housekeeping team. The check-in and check-out processes were smooth and efficient, and they were always ready to assist with directions or recommendations. Our room was clean, well-maintained, and although typical for Hong Kong, it was comfortable and well-organized. We appreciated the thoughtful amenities provided. While we didn't use the fitness center, it's great to know that a good range of facilities are available. Overall, the hotel offers excellent value for money. It’s a solid, reliable choice for anyone looking for a clean, comfortable, and well-located base to explore the vibrant city of Hong Kong. We would definitely consider staying here again on our next trip.
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Pops
Standard-værelse
Overnattede i jun. 2025
Par
3 anmeldelse
8.0/10
Meget god
Slået op den 1. aug. 2025
Okay naman yung stay namin mag asawa for 3 nights. Sakto lang samin. Buti may dala kaming tabo. Wala silang complimentary na water. Pero may 7/11 naman sa baba and market place para makabuy ng water. Malapit lang sa MTR, at mga kainan. Happy naman kami. 🫰🏻
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Anonym bruger
Standard-værelse
Overnattede i jun. 2025
Par
7 anmeldelse
6.0/10
Slået op den 11. jul. 2025
Not convinced of the 4-star rating, here’s why: CONS: - location is about 8-15 mins walk to the subway (Jordan Station) (with uphill part) - the room smells and some parts of the wall has stains (i supposed its molds but not a hundred percent sure since their covered with wall paper) - no complimentary water, no basic sanitary kits - the mugs were just laid beside the sink (unhygienic) PROS: - AC is true to its temperature - many restaurant downstairs + there’s a 7/11 Hope the management can improve and maintain their facilities so they could live by the 4-stat expectations.
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Ysbl
Deluxe-værelse
Overnattede i jun. 2025
Familie
8 anmeldelse
5.5/10
Slået op den 22. jul. 2025
The room was small and wasn't really that comfortable moving around, expensive for its price especially it didn't came with anything else like the amenities nor even water, still 10 minutes walk from the nearest subway station and the exit nearest to it closes early. The view from the room is okay though. There's another branch in Central, maybe better to stay there.
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Amrish9988
Standard-værelse
Overnattede i maj 2025
Forretningsrejsende
1 anmeldelse
8.0/10
Meget god
Slået op den 17. jun. 2025
Check in time is to late if we ask early they give us twin bed room which is no useful for us . They saying that if we need double bed need to wait until 2 pm .
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Trip with Dario
Standard-værelse
Overnattede i maj 2025
Rejs med venner
11 anmeldelse
10/10
Enestående
Slået op den 18. aug. 2025
Wonderful stay! Clean rooms, friendly staff, and a very convenient location. Highly recommended
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Aprilcyk
Deluxe-værelse
Overnattede i maj 2025
Par
4 anmeldelse
8.0/10
Meget god
Slået op den 23. jun. 2025
The room is really small and dated. The sink is separate from the toilet. Booked a double bed room but was told that they do not have any rooms left and gave us a twin room and will help to move the two beds together. Each of us have a 20inch luggage and we barely have enough place to open the luggage. The slippers provided were so thin they broke when they got wet. Bed sheets with stain and hairs, no additional pillows provided. Shower area was really small that when you closed the curtain, it will kept stick to you skin during your shower, and water kept going out to the toilet area making the whole bathroom wet. The shampoo provided has a strong odour, the conditioner is not like the usual conditioner, the shower gel is still acceptable. No place except for the rack above the toilet that we can hang our clothes, just a few hooks at the corner of the bedroom. Hairdryer is provided. We were travelling for 10 days but we will be visiting Macau for a night so we had two bookings. For the first booking, we saw a cockroach on the 2nd night, so when we check in on our 2nd booking, I informed the receptionist that we do not want the same floor (23th floor) and was given another floor, and was finally given a double bed room. Double bedroom is the same size as the twin bedroom, there's a really small bathtub and it helped with the curtain as it did not stick to my skin during my shower. And the sink is placed inside the bathroom, and there's a steel with hangers at the area which was originally the sink area for twin bedroom. This bedroom layout is way much better although the room is small. The hotel is really near to Tsim Sha Tsui, walking distance, but was really hot in the Summer. There's a miniso just around the metro station. And also walking distance to my favourite dessert milk pudding at Australia Dairy Co. A thing to note, I called to ask if we could leave our luggage at the hotel overnight because we will be coming back from Macau to stay for another 4 nights, they said we could but never mentioned any charges. I thought it would be free as we are returning customers but when we were there in the concierge to place the luggage, we were told that we have to pay HKD20 per piece for overnight, I told the staff we called but did not mention anything that we have to pay, he said there will be no charges for luggage that will be collected on the same day but there will be charges for luggage for overnight. Overall, if you're just looking for a place to stay for the night, then go for it. If you're looking for a better room environment, I would suggest other hotels.
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Pinky Na
Deluxe-værelse
Overnattede i jun. 2025
Par
4 anmeldelse
2.0/10
Slået op den 15. jul. 2025
Small room and bed looks like Thai massage shop bed 😹😹😹 Room very small
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Josephine
Værelse til 3 personer
Overnattede i jun. 2025
Familie
5 anmeldelse
2.5/10
Slået op den 9. jul. 2025
After the stay at your hotel, I have all reddish as your bed full of bugs
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MLSF
Værelse til 3 personer
Overnattede i apr. 2025
Familie
5 anmeldelse
8.0/10
Meget god
Slået op den 15. maj 2025
Great location easily accessible to all places, friendly staffs, clean room, only the room is quite small. Just 5mins walk to Jordan MTR station.
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Lovely Fatima
Standard-værelse
Overnattede i jun. 2025
Familie
80 anmeldelse
10/10
Enestående
Slået op den 23. jul. 2025
nice hotel , cleanness nearby 7-11 and Victoria harbor
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MaitriG
Standard-værelse
Overnattede i apr. 2025
Familie
3 anmeldelse
4.0/10
Slået op den 30. maj 2025
No water also available at hotel very unhappy with this place and no great service too
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The LoveBirds Couple
Deluxe-værelse
Overnattede i maj 2025
Solorejsende
14 anmeldelse
6.5/10
Slået op den 31. jul. 2025
It is old. The bed is not comfortable. You get what you pay for.
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