Shama Island North Hong Kong

Clean and comfortable stay as usual. One of my preferred choice while in HK for biz trip. Thank you for the hospitality.

The hotel is quite central in location. There’s Starbucks next to it. However there are a lot of stairs and is not accessible to individuals who could use ramps, like travellers with large suitcases or disabled. There’s steps leading to the check-in lounge, steps to go up to the lifts and from the lifts on each floor to the rooms. The room is clean and of a good size. However, mine is right next to the main road and is very noisy. At night, there’s a low ringing noise that came in every 10s - I couldn’t get a good night sleep at all. The housekeeping is ok - but they missed some items after they cleaned up the room - they did not replenish the slippers, the toothbrushes, and the bath essentials. One of the towels had a lipstick mark on it. I had to go to the front desk to get them, but the front desk is very helpful. On the last day when I wanted to check out, the front desk personnel is missing and I had to wait about 15min for the person to return.

No service at all. The fire alarm all of a sudden ring at mid-night while no one pick up the phone to let us know what we should do.