Kew Green Hotel Mongkok anmeldelser

Personalet i receptionen kl. 11 den 12. marts leverede ekstremt dårlig service, ekstremt dårlig attitude og ekstremt overdreven adfærd. Jeg anbefaler stærkt ikke dette hotel. Meget dårlig indtjekningsoplevelse👎

Min mand og jeg rejste gladeligt til Hong Kong efter pensioneringen. Vi ønskede at aflyse en nat og forlade Hong Kong tidligt, fordi vi ikke kunne sove godt i de oprindelige tre nætter på grund af dårlig lydisolering på hotellet, plus at jeg ikke havde sovemedicin med, og de var svære at købe på apoteket (receptpligtig medicin). Vi diskuterede det med den såkaldte leder i receptionen, men vi kunne ikke nå til enighed, og hans holdning var heller ikke god. Jeg havde intet andet valg end at bede Ctrip kundeservicerepræsentant Yu Chen om at løse problemet. Hotellet besvarede bevidst ikke opkaldet i mere end tre timer, og det trak ud, indtil hotelreservationsafdelingen fik fri fra arbejde. Ctrip kundeservicemedarbejder Yuchen fortsatte med at forhandle med den såkaldte front desk-leder. Den såkaldte leder sagde, at tilbagebetalingen ville tage en til to måneder (betaling via WeChat). Min mand og jeg så, at hans holdning var, at han ikke var villig til at tilbagebetale pengene, så vi kunne kun modvilligt blive en nat mere. Jeg vil gerne udtrykke min særlige tak til Ctrip kundeservicerepræsentant Yuchen. Jeg er meget tilfreds med hendes positive og hårde arbejdseffektivitet!

Det er for dårligt. Hygiejnen er meget dårlig. Værelset er lille. Jeg blev bidt af ukendte insekter. Mit barn blev også bidt. Jeg klagede til receptionen og ændrede værelset. Det var stadig dårligt. Tjenesten af ​​en kvinde i receptionen var endnu værre. Hun talte til gæsterne med en skæv mund og et hån. Sådan en person har slet ingen sans for service

Jeg har været i Hong Kong så mange gange. Selvom folk her tror, ​​de er overlegne, mangler de grundlæggende manerer! For det første er værelsesmiljøet meget dårligt, klimaanlægget er meget støjende om natten, det er umuligt at sove! For det andet, da jeg reserverede et hotel, var der ingen tandbørste, vand eller noget andet. Nogen sagde, at de ville levere vand, men jeg er meget sikker på, at de blev ansat som en shill! For det tredje, da mine ting blev efterladt på hotellet, spurgte tjeneren ikke engang om detaljer og bad mig bare koldt om at stå i kø. Er det ikke mangel på manerer? Eller er de vant til at blive koloniseret af briterne? For det fjerde anbefaler jeg overhovedet ikke dette sted, miljøet er dårligt, folkene er dårlige, og servicen er dårlig!

- *Exceptional Customer Service*: Friendly, helpful, and attentive staff can make a significant difference. Guests appreciate when their needs are met promptly and efficiently. - *Luxurious Amenities*: High-quality amenities, such as clean and comfortable rooms, spas, wellness facilities, and fitness centers, contribute to a memorable stay. - *Prime Location*: A conveniently located hotel with easy access to local attractions and amenities is highly valued by guests. - *Dining Options*: Great dining experiences, including gourmet meals and room service, can elevate a guest's stay. - *Value for Money*: Guests want to feel that their stay is worth the cost. Ensure your hotel offers competitive pricing and excellent value. Some examples of 5-star hotel reviews that highlight these points include ¹: - "I was mesmerized by the luxurious accommodations and excellent staff behavior. I would love to visit again." - "The hotel facilities and room services are exceptional. The staff are accommodating and friendly."

Overall a pleasant stay for nights. Stayed in the twin room. Cleanliness is acceptable. Location in close proximity to the Mongkok district and walking distance to MTR. Service is attentive and welcoming. Amenities can be improved and room however could have offering for a double bed

Very close to MTR station, newly opened hotel, and the room is comfy and clean. Great place to stay in HK

The hotel is new and clean, it was also very quiet in the room - no noises from the street or neighbors. The location is very convenient, it’s about 2 minutes from the MTR station and only 4 stops from Victoria Harbor.

Great location, staff are helpful. A lot of convenient store around the area. There's a 24 hour resto near the hotel.

clean

The hotel is in a very good location, just at Exit C of Prince Edward Station, very close to Sham Shui Po and Mong Kok, and convenient for travel. The room is also very quiet. For Hong Kong, the room is very large, and a large suitcase can be spread out without any pressure. The bathroom is separated into dry and wet areas, and the shower room is also very large. Disposable items are provided, and there are some free instant coffee and tea. Free Coke is no longer provided. It is safer to swipe a card to go upstairs. The pharmacy downstairs sells Yibao for 10 yuan for 4 bottles. Overall, it is really good and cost-effective!

The hotel location is absolutely good. At not noisy spot and yet very close to city mtr station. My only complaint is room partition sound insulation is not that good. I could hear voice from my neighbor at midnight. Luckily she didn't last long.

Room is clean and comfortable, hotel’s location near MTR Prince Edward which is very convenient for us to travel around. Will choose this hotel if visit HK in the future.

Hotel location is near to prince Edward station but took as sometime to find as it’s not near the main road. Room is small but clean, sound proofing not that ideal as we could hear our neighbors coming back in the middle of the night and taking. Hotel also charges for tooth brushes and tooth paste so remember to bring your own.