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Bekræftede anmeldelser
Placering9.1
Faciliteter8.7
Service9.1
Renlighed9.1
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Negative anmeldelser(44)
Matthew James
Deluxe-dobbeltværelse
Overnattede i jan. 2025
Par
12 anmeldelse
6.0/10
Slået op den 17. feb. 2025
Booked here but when we arrived we were told there was an issue with our room and we were to be transferred to their sister ( Centro) hotel.this was located further away from where we were going and although the room was larger it lacked a shower, having a spa bath instead. The time it would take to fill it and get ready in time made it impractical. Breakfast was ok but the stàff kinda rushed you.
Oversæt
Svar fra overnatningssted: Dear Sir,Firstly I would like to thank you for taking time to share your feedback with us. Please accept my sincere apologizes for any inconvenience that you may have experienced during your recent stay with us. It is only through comments such as yours that we can monitor and improve our service and our facilities provided to our guests. Please rest assured that we review your feedback and will follow up on the matter seriously.We are looking forward to an opportunity to welcoming you back in the not too distance future.Ngo Phi Long, Nguyen Mr. General Manager
Gæstebruger
Deluxe-dobbeltværelse
Overnattede i jan. 2025
Solorejsende
1 anmeldelse
5.5/10
Slået op den 12. feb. 2025
The falsely advertises. The pools tiny. They said Sauna Inc but once your booked in they ask for a fee. The breakfast is the worst I've had in Vietnam. They left scraps for us to eat and struggled to fill up the bamerins. Used stale cake / bread from previous days.The food was cold and the staff were constantly coughing over food. I needed to extend my stay by one day, they bumped the price up by 15 GDP and charged me 7. 50 gdp for the breakfast. Don't use this hotel. There are so many better ones around. I've stayed in amazing hotels with rhe best food and great pools etc.
Oversæt
Svar fra overnatningssted: Dear Sir,Firstly I would like to thank you for taking time to share your feedback with us. Please accept my sincere apologizes for any inconvenience that you may have experienced during your recent stay with us. It is only through comments such as yours that we can monitor and improve our service and our facilities provided to our guests. Please rest assured that we review your feedback and will follow up on the matter seriously.We are looking forward to an opportunity to welcoming you back in the not too distance future.Ngo Phi Long, Nguyen Mr. General Manager
Gæstebruger
Premium Deluxe-dobbelt- eller 2-personersværelse
Overnattede i jan. 2025
Solorejsende
4 anmeldelse
10.0/10
Enestående
Slået op den 10. feb. 2025
The hotel is good. Breakfast very delicious. The room very good, beautiful and clean . Good staff, especially Wy and Rin
Oversæt
6/9
Svar fra overnatningssted: Dear Mr/Ms.Greetings from Roseland Sweet Hotel & Spa! We sincerely thank you for taking your time in reviewing our hotel being good service in HCM city. We are delighted to hear your feedback and that you enjoyed every moments of your stay at Roseland Sweet Hotel & Spa. It is really very encouraging and motivating to our staff. Once again on behalf of the whole team of Roseland Sweet Hotel & Spa, I thank you very much and look forward to welcome you back. Sincerely, Thanh Nguyen ( Mr. ) - General Manager
Ryan Vezario
Premium Deluxe-dobbelt- eller 2-personersværelse
Overnattede i dec. 2024
Par
2 anmeldelse
10.0/10
Enestående
Slået op den 2. feb. 2025
Roseland Sweet Hotel in Ho Chi Minh is the best place to stay cause it's so close to all tourist attractions in the city.
Suee and Andy are so helpful and accommodating. Highly recommended.
Oversæt
Svar fra overnatningssted: Dear Mr/Ms.Greetings from Roseland Sweet Hotel & Spa! We sincerely thank you for taking your time in reviewing our hotel being good service in HCM city. We are delighted to hear your feedback and that you enjoyed every moments of your stay at Roseland Sweet Hotel & Spa. It is really very encouraging and motivating to our staff. Once again on behalf of the whole team of Roseland Sweet Hotel & Spa, I thank you very much and look forward to welcome you back. Sincerely, Thanh Nguyen ( Mr. ) - General Manager
Rino
Premium Deluxe-dobbelt- eller 2-personersværelse
Overnattede i dec. 2024
Solorejsende
1 anmeldelse
10.0/10
Enestående
Slået op den 31. jan. 2025
Suee and Mike are friendly staffs and breakfast was great, I stay here 3 nights, it’s great experience and comfort stay
Highly recommended
Oversæt
Svar fra overnatningssted: Dear Mr/Ms.It is such a heartwarming review from you. Thank you very much for spending your precious time to rate our Roseland Sweet Hotel & Spa. We are very happy to know that our staff always ready for your every single request. Your compliments is a big reward to all of our team. We hope to see you again in the very near future. Wish you all the best. Thanh Nguyen ( Mr. ) - General Manager
toriness
roseland luksusværelse(queensize-seng)
Overnattede i dec. 2024
Par
90 anmeldelse
10.0/10
Enestående
Slået op den 29. jan. 2025
Great boutique hotel for your stay in HCMC. Fantastic location in district 1 close to a really good range of restaurants and bars. Also an easy walk to the central tourist sights, we didn’t catch a taxi once. Room is a good size, clean and secure. Rooftop pool and bar for your chilli out time at end of a hot day. Breakfast is delicious. Highly recommend.
Oversæt
Svar fra overnatningssted: Dear Mr/Ms.Thank you very much for posting a review about us. We are glad to have you at Roseland Sweet Hotel & Spa. Rest assured that we always strive to provide the best possible service to our valued guests. We truly look forward to welcoming you back in the near future. Wish you all the best. Thanh Nguyen ( Mr. ) - General Manager
MattyD94
Deluxe-dobbeltværelse
Overnattede i dec. 2024
Par
18 anmeldelse
10.0/10
Enestående
Slået op den 29. jan. 2025
Rin and Andy very friendly, as was the manager.
Was given a free small room upgrade. Other guests were a bit noisy sadly, and some pipeworks by our walls meant some loud noises at times, but comfortable room.
Hi-tech toilets with bidet, bathtub, high pressure shower, new and clean bedding, mini fridge etc.
All in all, a happy stay
Oversæt
Svar fra overnatningssted: Dear Mr/Ms. It is such a heartwarming review from you. Thank you very much for spending your precious time to rate our Roseland Sweet Hotel & Spa. We are very happy to know that our staff always ready for your every single request. Your compliments is a big reward to all of our team. We hope to see you again in the very near future. Wish you all the best. Thanh Nguyen ( Mr. ) - General Manager
Gæstebruger
Premium Deluxe-dobbelt- eller 2-personersværelse
Overnattede i dec. 2024
Par
8 anmeldelse
10.0/10
Enestående
Slået op den 1. feb. 2025
Very good value and location. Friendly staff. The pool is much smaller in real life.
Oversæt
Svar fra overnatningssted: Dear Mr/Ms.Thank you so much for sharing your experience when using our services. It's a big encouragement with us to keep moving in service improvement to become better and better. We hope it will be most memorable time of yours when you travel to Vietnam. We will send your thanks to all the staff in hotel. Hoping we will have a chance to serve you again and also your friends, your relatives, it will be our pleasure. Best Regards, Thanh Nguyen ( Mr. ) - General Manager
Dutch Canadian Living in China
Deluxe-dobbeltværelse
Overnattede i nov. 2024
Solorejsende
6 anmeldelse
8.0/10
Meget god
Slået op den 16. feb. 2025
I appreciated the clean, comfortable room and great location in the city. I was very disappointed by the pathetic stamp size excuse of a pool which is the main reason that we chose the hotel. Kind of ironic that a photo is used for their main profile. My room which was on the second floor and did not have any natural light because the window was covered by a high wall. I booked with Trip.com and this info was hidden in the small print, also was confusing to book the breakfast option, I paid the same as my friend and she got breakfast included but I didn't and her room was on the 9th floor. Her initial room was on the 6th floor but it stunk and reaked as though something had died. The staff was excellent, friendly and very accommodating and moved her immediately. They charged me extra for breakfast (even though breakfast was supposed to be included for 2 people for my friend's room).
The breakfast isn't very good so we opted to visit the great restaurants in the neighbourhood. If you are looking for a clean comfortable room in a great location of Ho Chi Minh CIty, I recommend The Roseland Sweet Hotel. Make sure you visit the amazing French restaurant The Refinery and fabulous coffee shop/cooking class called Hoa Tuc Cooking, located in a quaint court yard just around the corner.
Oversæt
Svar fra overnatningssted: Dear Mr/ms.Greetings from Roseland Sweet Hotel & Spa. We sincerely thank you for taking your time in reviewing our hotel being good service in HCM city. We are delighted to hear your feedback and that you enjoyed every moments of your stay at Roseland Sweet Hotel & Spa. It is really very encouraging and motivating to our staff. Once again on behalf of the whole team of Roseland Sweet Hotel & Spa. Thank you very much and look forward to welcome you back. Sincerely, Thanh Nguyen ( Mr. ) - General Manager
Serena Zhangyx
Premium Deluxe-dobbelt- eller 2-personersværelse
Overnattede i nov. 2024
Rejs med venner
3 anmeldelse
10.0/10
Enestående
Slået op den 23. dec. 2024
The hotel is awesome!!one of the most wonderful things happened in Ho chi Min City!
The room is large and the price is reasonable! The location is very convenient just near the most popular places in the city, such as coffee apartment and the theater.
But the most memorable thing about this hotel is the service. I appreciate Mike and SUEE for his service and chinese service, also thanks to Wy and Rin
Highly recommend this hotel to everyone seek for a place to stay in Ho chi min
Oversæt
Svar fra overnatningssted: Dear Mr/Ms. Greetings from Roseland Sweet Hotel & Spa. We sincerely thank you for taking your time in reviewing our hotel being good service in HCM city. We are delighted to hear your feedback and that you enjoyed every moments of your stay at Roseland Sweet Hotel & Spa. It is really very encouraging and motivating to our staff. Once again on behalf of the whole team of Roseland Sweet Hotel & Spa. Thank you very much and look forward to welcome you back. Sincerely, Thanh Nguyen ( Mr. ) - General Manager
Gæstebruger
Deluxe-dobbeltværelse
Overnattede i nov. 2024
Forretningsrejsende
2 anmeldelse
10.0/10
Enestående
Slået op den 22. dec. 2024
Good service provide by Wy, Mike!!!!!!
Pretty nice atmos and breakfast!!! Recommend!
Oversæt
Svar fra overnatningssted: Dear Mr/Ms. Thank you for spending your time to review our Roseland Sweet Hotel & Spa. We are very glad to know that you really enjoyed the trip with our hotel. Rest assured that we are always right beside our valued guests to make sure our guests fully enjoy their stay without any concerns. And we are delighted that we were successful in case of you. Hopefully, we will have another chance to welcome you back soon. Best regards. Thanh Nguyen ( Mr. ) - General Manager
Mang Lai
Deluxe-dobbeltværelse
Overnattede i okt. 2024
Forretningsrejsende
5 anmeldelse
10.0/10
Enestående
Slået op den 23. nov. 2024
Good location at the Center of Japan town. Room is clean and beautiful
WY and the reception are very helpful and kind
Oversæt
Svar fra overnatningssted: Dear Mr/Ms.It is great for us to have you at Roseland Sweet Hotel & Spa and your 2 nights stay with us is so impressed. We thank you for what you shared with us at the hotel and write here for us and other guests to know. Your compliments on our clean room, pool, location .. is the best motivation for us. We will keep our good job to service our lovely guest like you. Come back with us soon! Best regards, Thanh Nguyen ( Mr. ) - General Manager
Gæstebruger
roseland luksusværelse(queensize-seng)
Overnattede i dec. 2024
Forretningsrejsende
5 anmeldelse
10.0/10
Enestående
Slået op den 6. jan. 2025
Good location. Value for money, WY and RIN are really friendly
Oversæt
Svar fra overnatningssted: Dear Mr/Ms. It is such a heartwarming review from you. Thank you very much for spending your precious time to rate our Roseland Sweet Hotel & Spa. We are very happy to know that our staff always ready for your every single request. Your compliments is a big reward to all of our team. We hope to see you again in the very near future. Wish you all the best. Thanh Nguyen ( Mr. ) - General Manager
Hao Jun
Deluxe-dobbeltværelse
Overnattede i sep. 2024
Rejs med venner
8 anmeldelse
10.0/10
Enestående
Slået op den 3. nov. 2024
First night when we arrive and checked in late at night, both Kevin and Mike welcomed us with big smiles, friendly atttitude. Whenever we have queries, we approached Kevin and Mike and they are always ready to answer with very friendly tone and approachable. We have been to ho chi minh a lot of times and this is the first time we are impressed with the hotel staff. Both Kevin and Mike are defintely assets to the hotel company. Please recognise their effort and keep up the very good work.
Overall, the hotel has nice breakfast, room are clean and cosy and location and facilities are fantastic. We will definitely return to stay again!
Oversæt
Svar fra overnatningssted: Dear Mr/Ms.I am truly happy to read how impressed you are with the customer service provided by my fantastic team. They really walk the extra mile to make our guests feel welcome and happy. Please be assured that I will pass your comments to all the team. It is a great compliment to know that you would like to visit us again. We hope you came back near future. Warm Regards, Thanh Nguyen ( Mr. ) - General Manager
Gæstebruger
Premium Deluxe-dobbelt- eller 2-personersværelse
Overnattede i mar. 2025
Forretningsrejsende
4 anmeldelse
10.0/10
Enestående
Slået op den 26. apr. 2025
the staffs are very nice( MIKE AND RIN). nice hotel lobby with fresh flowers. good hotel with cozy room. amazing view on the rooftop