Americas Best Value Inn-Heath/Newark

Got the room through a discount site on the net and it was worth the price to lay my weary head. Check-in was very easy and the clerk even made me a few copies. When I got in the room, it was just a little chilly and I truned up the Hvac and had no problem. The bed was comfortable enough and the bathroom stuff worked well enough.

I have stayed here before....before the deterioration of this place! Starting with the large pothole driveways. I have a compromised immune system and asked beforehand if rooms were clean. They aren't following Covid guidelines for sanitizing. I could see right off the beds were made haphazardly with a thin blanket and no covering. The sheets were literally black from someone sleeping in their clothes. The pillow cases had long human hair and blanket covered in animal fur. When I called the front desk and told her about the beds she explained it was because it was a non housekeeping day! So she washed sheets and brought them to the room for me to change. The floors were filthy, I took pictures of my new slipper socks but don't see a way to upload them here. Coffee maker non-usable. No soap. Shampoo sample half empty. Cups had been opened and rewrapped. No toilet paper. Thank goodness I travel with my own blanket, pillow, TP, and necessities, and Lysol spray. Two things good: Staff and new towels.

Americas Best Value Inn - Heath/Newark Google review summary 2.9 Fair 369 reviews Rooms 1.7 Location 4.3 Service 3.9 What guests are saying "Breakfast was coffee, bread for toast, and packaged sweet roll." "The room in general is clean and comfortable (beds, sheets, bathroom) 2-." "For a reasonably priced, good night's sleep, check it out!" More Families 2.0 Couples 2.2 Priceline 5.1/10 · 108 reviews Reviews Search reviews People often mention Ashley Clarke 1/5 6 minutes ago on Google Everything was dirty, sheets, blankets, walls, mirror, shower, floors, etc. The shower head produced less pressure than a water hose and was dirty. The AC spit water into the room and had mold growing on the outside. Our reservation said we would have a pull out couch and they said they didn't have any. When I called for towels on day 2 I was told she would come when she got around to it and never did. Day 3 I went to the desk to be given 1 towel and told they would bring more by. Day 4 I went to the desk for towels, toilet paper, soap, and trash bags because no one had been by to clean or delivery anything. Our trash sat outside the door for the entire 5 days we were there. The last day we did receive a clean towel while we were out. No one came to clean or change trash/make the beds. The pillows were all brownish yellow under the cases and smelled pretty bad. Glad we had our own in the car. There were food and drinks left in the fridge from the previous person and our sheets were just dirty sheets turned inside out on the mattresses. I would never stay here again or recommend anyone to stay here. Everytime I contacted staff they were kind but basically said to deal with it. The reasoning for no towels was they didn't have enough to clean ours and give us new ones.