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Bekræftede anmeldelser
Placering4.6
Faciliteter4.6
Service4.7
Renlighed4.7
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Gæstebruger
Elegant Residence Double Bed Room With Air Purifier & Mini Fridge
Overnattede i nov. 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 20. dec. 2024
Very good hotel experience with super beautiful and clean environment and friendly hotel conciege! :)
Oversæt
Svar fra overnatningssted: Thank you so much for your wonderful review! We're delighted to hear that you had a very good hotel experience, and we're thrilled that you appreciated our beautiful and clean environment. Our concierge team strives to make every guest feel welcome and at home, and it's wonderful to know that they succeeded in making your stay special. We look forward to welcoming you back again soon! :)------总经理 :李鸣鸣
Gæstebruger
Songhua Riverside Double Bed Room With Air Purifier, Mini Fridge, And Bathtub
Overnattede i nov. 2024
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 16. dec. 2024
This is a very nice hotel, close to the most busy central street. It has great location within 5 minutes walk to many interesting places. The hotel staff is very friendly. The service is very quick after request. We’ll definitely come back next time.
Oversæt
Svar fra overnatningssted: Hello! Thank you for choosing to stay at Puyan Hotel and sharing your stay experience with everyone! Special thanks for your recognition of the Puyan brand. We provide guests with accommodation experiences that exceed expectations through sincere service, careful design, and innovative plans. Xiaopu sincerely looks forward to your visit again and will provide you with the same star rated service as always. Wishing you a happy life--- General Manager: Li Mingming
Anny
Songhua Riverside Family Room With Air Purifier & Mini Fridge
Overnattede i nov. 2024
Familie
3 anmeldelse
3.2/5
Slået op den 18. dec. 2024
The location is great but housekeeping needs a lot of improvement for it to say it is a five-star hotel. I can tell the housekeepers rush through their cleaning because one day they forgot to clean out my garbage can. The chairs in the room are never returned to their original position.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for choosing Xiao Pu and taking the time to provide us with your feedback. Firstly, we deeply regret that your stay did not meet the standards of a five-star service experience, and we sincerely apologize for this.In response, we have taken immediate actions to enhance our service quality by reinforcing training for all room service staff, emphasizing the importance of service details, and ensuring that every employee adheres to the highest standards in cleaning and tidying up. Additionally, we have established a stricter room service inspection process to guarantee that every service is executed promptly and accurately, preventing similar issues from recurring.We would love to have the opportunity to invite you back and give us a chance to make things right. We are committed to winning back your trust and satisfaction through our concrete actions.Thank you once again for your feedback.Best regards,General Manager: Li Mingming
tsz yan
Elegant Residence Double Bed Room With Air Purifier & Mini Fridge
Overnattede i sep. 2024
Rejs med venner
2 anmeldelse
5.0/5
Enestående
Slået op den 7. nov. 2024
Location: The hotel is conveniently located 3 mins walk from Central Street, making it easy to explore the heart of Harbin. There are plenty of shops and restaurants nearby. However, note that the road is one-way, which can result in a longer taxi ride.
Room: My room was clean and well-maintained, with a comfortable bed. I appreciated the complimentary fruit, milk, and mini souvenirs provided upon arrival.
Service: The staff were friendly and always ready to assist with any requests, even in the middle of the night. I am very grateful for their help, especially at 3 AM.
Oversæt
Svar fra overnatningssted: Thank you so much for your wonderful review! We will keep it up. Thank you once again for choosing our hotel and for sharing your positive feedback. We look forward to welcoming you back soon! Sending warm wishes for a wonderful day! ---Gneral Manager:MingMing Li
MichaelWCH
Songhua Riverside Double Bed Room With Air Purifier, Mini Fridge, And Bathtub
Overnattede i nov. 2023
Rejs med venner
36 anmeldelse
5.0/5
Enestående
Slået op den 27. dec. 2023
Very good hotel experience ever in Harbin during thus Christmas!
Oversæt
Svar fra overnatningssted: 您就像明媚的陽光,輕柔的照在心上,這世界鳥語花香因為您綠意盎然,小璞期待您再次光臨,並期待您給小璞五星好評哦~~~~
Gæstebruger
Songhua Riverside Family Room With Air Purifier & Mini Fridge
Overnattede i maj 2024
Par
6 anmeldelse
5.0/5
Enestående
Slået op den 11. jun. 2024
很好fei chwng hao
Oversæt
Svar fra overnatningssted: 尊敬的客人:首先感謝您花費寶貴的時間在此留下您的點評。小璞十分高興看到您滿意此次的入住體驗。小璞歡迎您在不久的將來再次光臨我們酒店,並繼續為我們提供寶貴的意見與建議!---總經理:李鳴鳴
Gæstebruger
Songhua Riverside Twin Room With Air Purifier, Mini Fridge, And Bathtub
Overnattede i jun. 2023
Rejs med venner
2 anmeldelse
5.0/5
Enestående
Slået op den 3. jul. 2023
设施:nice
卫生:nice
环境:nice
服务:nice
Oversæt
Svar fra overnatningssted: 親愛的賓客:您好,感謝您的入住和好評,璞硯總有不期而遇的温暖!小璞會更加努力為您和所有用户提供優質的住宿服務,歡迎您的再次光臨,祝您生活愉快。
Beijingdajuzi
Elegant Residence Double Bed Room With Air Purifier & Mini Fridge
Overnattede i mar. 2023
Rejs med venner
3 anmeldelse
5.0/5
Enestående
Slået op den 24. apr. 2023
The front desk 鑫宇 service is very good
Oversæt
Svar fra overnatningssted: Thank you for your high evaluation of Xiao璞. Your satisfaction is our greatest encouragement, and your comfort is our greatest pursuit. I hope you can still choose Xiao璞 next time, and you will definitely experience a different feeling. Looking forward to meeting you again!
kayi
Premium Twin Room With Air Purifier, Mini Fridge, And Bathtub
Svar fra overnatningssted: 尊敬的賓客:小璞向您致以誠摯的問候 ,感謝您選擇璞硯酒店作為您在冰城的下榻之地。我們很榮幸得到您對酒店作出的好評和稱讚!您的認可是我們前行的動力,酒店將不斷提高服務質量,帶給您更多驚喜體驗。再次感謝您對小璞的厚愛,我們期待着您的再次光臨~---總經理:李鳴鳴