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Placering4.5
Faciliteter4.3
Service4.6
Renlighed4.5
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cikpuan hana
Komfortabelt værelse med queensize-seng
Overnattede i jan. 2025
Familie
7 anmeldelse
4.2/5
Meget god
Slået op den 20. feb. 2025
Book 3 room. Ask for same floor due have kid but not get it. Limited english communication. Small room without window. Got Crocroaches
Oversæt
Svar fra overnatningssted: 尊敬的客人,看到您的評價,我們感到萬分愧疚。沒能滿足您讓三間房都在同一層的特殊需求,實在抱歉,這是我們協調工作的失誤。關於英語交流有限的問題,我們會立即加強員工語言培訓,提升溝通能力,確保今後能為國際友人提供順暢的交流服務。房間小且無窗,給您帶來了不佳的居住體驗,我們深表歉意。我們會對房型訊息進行更清晰的標註,方便客人提前瞭解,做出更合適的選擇。對於蟑螂問題,我們已安排專業消殺團隊全面檢查和清理,加強客房衞生管理,杜絕此類情況再次發生。為表誠意,若您之後還有出行計劃,再次選擇我們酒店,我們會為您提供房型升級服務。真心希望能彌補這次的遺憾,重新贏得您的信任 。
Sunny Png
Hyggeligt 2-sengs værelse
Overnattede i dec. 2024
Solorejsende
15 anmeldelse
4.0/5
Meget god
Slået op den 3. jan. 2025
Helpful and friendly front staff and surprised to receive a welcome gift and check out a gift it is also small though that counts to the customer.
Oversæt
Svar fra overnatningssted: Dear customer, thank you so much for your kind words! We're thrilled to hear that our front staff left a positive impression on you. We always strive to make every customer feel welcome and valued, and it's wonderful to know that our efforts are appreciated. We're glad you enjoyed the welcome gift and checkout gift. While they may be small, we believe it's the little things that count. Your feedback is important to us, and we'll continue to focus on providing great service and meaningful surprises for our customers. Thank you again for choosing us. We look forward to serving you again soon!
wong ch
Premier-værelse med to enkeltsenge
Overnattede i nov. 2024
Familie
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 3. jan. 2025
In general accommodation and the hotel service are good. Friendly and helpful, want to thank Ms Wang for her help and small tokens from hotel management.
Food from restaurant next door is good!
I only have a small problem with the shower drain in my room (218) that needs to be fixed. Hopefully this will be corrected. Check for improvements next time.
总的来说,住宿和酒店服务都很好。感谢王女士的帮助和酒店的小礼物。隔壁餐厅的食物很好!
我房间 (218)里的淋浴排水管只有一个小问题需要修理。希望这会得到纠正。下次检查改进
Oversæt
Svar fra overnatningssted: [❤Good service]Dear guest: Hello! Thank you very much for your detailed and thoughtful review. We are all very encouraged to know that your overall stay experience was great. Especially Ms. Wang, your praise will make her happy for a long time. She always adheres to the original intention of helping guests solve their problems. It is her honor to be able to help you. We are also proud to have such colleagues. The restaurant next door mentioned by you is indeed a carefully selected partner that can meet the diverse needs of everyone's taste buds. We are glad that you also like it. As for the problem of the shower drain pipe in room 218, we have arranged a professional repairman to inspect it immediately and will repeatedly check it in the future to ensure that similar problems do not occur again. We will definitely provide you with a perfect living environment. Your attention and feedback are our greatest motivation for progress. We cherish every suggestion you make, and we look forward to your next stay to witness our growth and changes. Thank you again, and wish you a happy life!
Weekend Inspirer
Hyggeligt 2-sengs værelse
Overnattede i nov. 2024
Rejs med venner
8 anmeldelse
5.0/5
Enestående
Slået op den 9. dec. 2024
Good location, near Jongyang Street. Staff is very nice, give me some hotpad to warm.
Oversæt
Svar fra overnatningssted: 【❤地理位置好】尊敬的客人,非常感謝您對我們地理位置以及員工服務的高度評價!能為您在靠近中央大街的便利之處提供舒適體驗,是我們的榮幸。我們的員工始終秉持着熱情友好的態度,您提到的熱墊衹是我們用心服務的小小體現。期待您的再次光臨,我們將持續為您打造温馨之旅!
Livingmybest8th
Komfortabelt værelse med queensize-seng
Overnattede i nov. 2024
Solorejsende
5 anmeldelse
5.0/5
Enestående
Slået op den 22. dec. 2024
Comfortable room and going to St Sophia less than 10 minutes by walking.
Oversæt
Svar fra overnatningssted: 【❤推薦】親愛的客人,非常感謝您對我們房間位置便利性的高度評價!能讓您在短短不到 10 分鐘的步行路程內抵達聖索菲亞大教堂,親身體驗其獨特的魅力,我們由衷地感到開心。期待您的下次光臨,我們將繼續為您提供優質的住宿體驗,讓您的每一次出行都充滿美好回憶!
Adrian
Family Fun Room (Toys & Books)
Overnattede i okt. 2024
Familie
7 anmeldelse
5.0/5
Enestående
Slået op den 19. nov. 2024
Great Hotel! Will definitely stay here again when visiting Harbin! 👍🏻👍🏻👍🏻
Oversæt
Svar fra overnatningssted: 【❤推薦】尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
NiTa.K
Hyggeligt 2-sengs værelse
Overnattede i sep. 2024
Solorejsende
2 anmeldelse
5.0/5
Enestående
Slået op den 6. nov. 2024
clean and near Sophia church.. nice , cheap great experiance
Oversæt
Svar fra overnatningssted: 【❤近索菲亞教堂】尊敬的貴賓您好,感謝您的好評,得到您的認可是我們最酒店最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升,不斷創新,期待您的再次光臨我們將竭誠為您服務!
Anonym bruger
Hyggeligt 2-sengs værelse
Overnattede i jan. 2025
Solorejsende
4 anmeldelse
3.7/5
Slået op den 1. mar. 2025
Location is convenient, was somewhat clean, walls were pretty thin (could easily hear neighbours). Overall, pretty good for the price.
Oversæt
Svar fra overnatningssted: 尊敬的客人,感謝您對我們酒店位置、衞生以及性價比的認可,能讓您覺得便利、乾淨且價格合適,我們倍感欣慰。對於牆壁薄導致隔音不佳的問題,我們深感歉意,已將此列入重點改進項目。後續會安排專業人員對房間進行隔音優化,比如增加隔音材料、改進牆體結構等,努力為您打造安靜的住宿環境。期待您再次光臨,那時定能讓您滿意,體驗全方位升級的優質服務 。
แบกเป้แล้วก็ลุยๆ
Komfortabelt værelse med queensize-seng
Overnattede i jan. 2025
Par
5 anmeldelse
4.5/5
Fantastisk
Slået op den 17. feb. 2025
The hotel is between zhongyang and Saint sophia Church. Well, it is a good location if you have a plan to visit them. They did free upgrade our room from standard no window to the corner room with window, then can check out 12.00-14.00 p.m. but the only one that i wanna tell you is if you are allergic to dust choosing the other
Oversæt
Svar fra overnatningssted: 【❤位置優越】尊敬的貴賓,您好!非常感謝您對我酒店的支持和厚愛,您的滿意是我們不斷地追求,我猜一定是親的小手抖動了一下少點了一顆星星喲,差點就點五星了,嘻嘻。我們一定會加倍努力做到更好為每一位到店的客人提供優質的服務。期待您的下次光臨,祝您生活愉快幸福吉祥!
Ying Chee
Komfortabelt værelse med queensize-seng
Overnattede i jan. 2025
Par
3 anmeldelse
4.7/5
Vidunderligt
Slået op den 15. feb. 2025
The staff throw the room card on the desk and never say anything while I checking in the hotel. The face look like unhappy, very no polite. I never own him anything, feel really disappointed. But while we are checking out the hotel, the other staff simle to us and gift a fridge magnet to us. It make me feel slightly better. Hope the hotel management train the staff well so that the traveller can enjoy more on their trip.
Oversæt
Svar fra overnatningssted: 尊敬的客人,看到您的反饋,我們萬分愧疚。入住時工作人員將房卡扔在桌上且態度不佳,這嚴重違背了我們的服務理念,給您添堵了,實在抱歉。很欣慰退房時其他工作人員的舉動讓您稍有寬慰,我們會將這視為改進的起點。已把您的建議轉達給管理層,後續會開展全面的員工服務培訓,着重提升服務態度與溝通技巧,確保每位員工都能熱情、禮貌地接待每一位客人,讓大家在旅途中收穫温暖與快樂。再次為給您帶來的糟糕體驗道歉,懇請您再給我們一次機會,下次定讓您滿意而歸 。
MOKHTAR LAHLIL
Boutique Double Room
Overnattede i jun. 2024
Solorejsende
47 anmeldelse
5.0/5
Enestående
Slået op den 5. jul. 2024
Just 2 minutes walking to Sophia catedral and all attractions in harbin , nice clean hotel , staff very helpful, room nice with private bathroom, I recommend this hotel.
Oversæt
Svar fra overnatningssted: 【❤推薦】非常感謝您的細緻評價!我們很高興得知您對酒店的位置和交通便利性感到滿意,周邊的餐飲選擇也能滿足您的需求。我們會一直保持衞生整潔。期待您的再次光臨,為您帶來更優質的服務!
little_piggy
Boutique Double Room
Overnattede i nov. 2024
Par
12 anmeldelse
5.0/5
Enestående
Slået op den 13. mar. 2025
This hotel near the St.Sophia church (7 mins) to Zhongyang street 15 mins. There has many delicious food around the hotel.
The staff was very kind but they cannot speak English. Btw, you can use the google translator to communicate with them.
Can deposit the luggage at the hotel without any additional cost
Oversæt
ronnie
Boutique Double Room
Overnattede i nov. 2024
Par
11 anmeldelse
5.0/5
Enestående
Slået op den 16. jan. 2025
Hotel staff ls friendly, service was excellent
Room was super clean and spacious.
Very good location,many restaurants and shops near by.
Will be back again !!
Oversæt
Svar fra overnatningssted: 【❤服務好】尊貴的客人,看到您的評價,我們整個團隊都被幸福包圍啦!您對酒店員工友好度、服務質量、房間環境以及地理位置的全方位誇讚,是對我們工作最大的褒獎。能得到您 “還會再來” 的承諾,我們更是激動萬分!我們已經迫不及待期待與您的再次相逢,下次您來,我們一定準備更貼心的服務,讓您的每一次入住都像回家一樣温暖又安心!
Gæstebruger
Boutique Double Room
Overnattede i nov. 2024
Par
4 anmeldelse
4.0/5
Meget god
Slået op den 4. jan. 2025
Ok for the cheap price and good location. Not for environment and room comfort.
Oversæt
Svar fra overnatningssted: Dear guest, hello. Thank you for writing this review. Our hotel has conquered many guests with its excellent value for money. We provide excellent service and high-quality hygiene to every guest, which has been recognized by many guests. Our rooms are clean and tidy, and we provide the same rooms to our guests. The location of the hotel is also very convenient, close to St. Sophia Cathedral and Harbin Metro Line 2. We hope you have the opportunity to come to our hotel again to experience it.
xxlim
Premium 2-sengs værelse
Overnattede i mar. 2024
Par
32 anmeldelse
2.7/5
Slået op den 3. maj 2024
the location is near to a metro station and it is located at the end of the very busy road Zhaolin where is the same road as the St.Sophia Cathedral.
walking distance to the Pedestrian Street Zhongyang Jie.
Lobby & Entrance of the hotel -Can do way of improvement for the good of the eyes to see.
Price:- one of the cheapest in the location category
Oversæt
Svar fra overnatningssted: 尊敬的客人,您好!感謝您入住大洋賓館並給予我們反饋,我們一直努力為您創造良好的環境及難忘的體驗,在您入住期間酒店的一些未能達到您的期望值,希望您能給予包容和理解,讓我們的工作有改進的機會和空間。酒店的進步離不開您的支持與幫助,我們一直堅持發自內心的待客之道,全力以赴奉上更高標準的優質服務。創造個愉快的入住體驗,衷心期待您的再次光臨!祝您身體健康,萬事順意!