Hanoi Siva Luxury Hotel anmeldelser

Hotel staff are super friendly. They give full support to whatever I need in Hanoi. As for me, I order airport transfer from hotel to airport in the early morning, and they found me a very comfortable car. Breakfast is very good. So many options of food and drinks. My room is spacious. It feels very homey.

First of all, I booked this hotel,,,but the Reception told me they didn't receive my booking... 💁🤷🏻♂️ (this is not my mistake as I shown my booking with Confirmation Letter that I received from Trip.com) and then LATER they found my reservation and told me my booking is in JUNK mail that's why they can't see my reservation... (IS THIS MY Problem?) by the way all room are fully booked & they transferred us to their sister hotel... I accepted this offer because I was so tired and need a room as soon as possible 🥲 and a room from their SISTER Hotel is not really bad & staff is friendly and very helpful. Overall, I am OKAY! But this situation shouldn't be happening?

部屋もキレイ、セキュリティボックス有り、旧市街で場所もいい、朝食付き しかしシャワー湯量がチョロチョロと少しの騒音 その後問題発生で面倒だった。 次は違うホテルかな

正直きれいとは言えない。トイレの流れも悪いしバスタオルは黒ずんでいて汚い。でもタクシーを格安で呼んでくれたり荷物もきちんと預かってくれたのでまあ値段も高くないのでゆるせる

服務人員很熱心，那天下午check in 的時候很熱，立刻遞上冰鎮的毛巾跟飲料🥹房間的部分很乾淨，我對整潔度蠻要求，赤腳踩地板也不會有沙沙的感覺好讚🫶🏼雖然飯店的裝潢比較老舊，但整體來說性價比非常高👏👏

房間老舊,逛街還算方便

#positiv #Jeg var tilfreds med Sengens komfortniveau,Nartuligt lys på værelse,Foranstaltninger til myggekontrol,Aktiviteter i nærhedne,Værelsesstørrelse,Værelseslayout

Worst & dirtiest hotel. Doorknobs broken, AC not working properly, rude staff, especially manager Long. Very rude, not even letting tourist fill a single empty bottle. Dishonest staff, tried to scam you in name of currency exchange. Don't get it exchanged at the hotel. Only location is fine. Rest breakfast worst, breakfast box worst - give only egg and banana.

Very friendly staff who are very efficient and will do anything for you. Special thanks to Rachel. Rooms quite dated but functional. Fairly noisy at night from the busy road. Breakfast basic but nicely prepared and tasty. Would recommend and stay again

The hotel is way below standard. I don't know how they got a high rating. At reception the moment you step in, I noticed the dirty floors. The linnen was yellow, and small pillows. The towels had holes in. The shower is in the bath and very slippery. Not even talking about the noise on the street. The staff was friendly though. Not a good stay.

Calling it luxury, not really. What was good: It was clean and somewhat quiet. Friendly staff. What was average: Breakfast I guess What was bad: Having power cables that are patched with tape in the room. Having no process list for the minibar. Having an air conditioner that made the air warmer than colder. No way of getting privacy to the bathroom as it was a glass door and a translucent curtain as the only way to block the sight. Comments I think this hotel is suitable for people with another mindset than me perhaps but I would recommend not staying here. Felt not cozy at all in the room with hard light, hard mattress and a really tiny window. If you are a cost conscious backpacker it might be your thing.

Second time I stayed and yet again made to feel very welcome by Rachel and the staff. Wonderful breakfast where chef will cook fresh options for you and the coffee to die for . Will return next year because it’s a fantastic location to explore old town and you are right in centre of traditional Hanoi

David, Rachael and the staff are extremely helpful and friendly. I cannot thank them enough for all their help particularly when booking for various activities. The hotel is absolutely great, the rooms are clean and tidy. Breakfast is good and the location is good. A lovely stay..thank you! X

Great central hotel - really enjoyed the breakfasts- with fabulous staff who were very helpful and sorted out trips from the hotel . David and his team worked tirelessly to ensure we had a great time. David helped to sort out trips to Sapa and also to Halong Bay.