Hotel Louis C. Jacob

No AC in the room! Everything else was pretty good.

這次很失望，酒店有點噁心客户，也許日子過得不好，員工便洩憤客户，早餐品質比2021年也差很多。 感謝攜程為此次入住的理解與幫助～

一層咖啡廳好。

Arrived late to the hotel but just managed to spend a some pleasant time in the sun at the terrace overlooking the Elbe. Arrived on a Monday, so not possible with half-board, but the small restaurant across the road provided good food. As always a good place to stay when in Hamburg or just travelling through

Comfortable, charming and wonderful service. The room and bathroom were large and comfortable. It was very quiet, which was lovely. The breakfast was amazing, with a variety of north German specialties. The breakfast room overlooks the Elbe and was a wonderful place to linger. The living room was a charming place take tea with a fireplace and comfortable seating area. I have been to Hamburg many times, and this is the first time that I have stayed outside the city center. I will be returning.

So far, I have never experienced anything like this. We were on our way back to Hamburg, very tired and wanting to rest. Since we planned to have lunch near the hotel the next day and had to consider the 12 o'clock check-out, we decided to spend the night there. They constantly disturbed us with calls to our door, but the worst happened the next day. First, they "accidentally" called at the door, then the maid approached us and asked when we would leave. The cherry on the top was the call of the reception, asking us when we would check out. If they don't want guests to stay that long, they should change their check-out policy. And if this was already part of the hotel policy, I find it absolutely disrespectful to make the guest feel so uncomfortable. Something like this has never happened to us in a hotel of this category. Never again.

This is a luxurious hotel by the Elbe. Pricey but clean and amazing. The restaurant view never ceases to maze. It’s cozy for night time dinner and awesome breakfast spread in the morning. You don’t want to leave anymore. Over all, it’s always great to be in this hotel.

This hotel does not deserve a 5 star rating any more. It desperately needs renovation. The paint (especially the exterior) is chipping off or discolored. The once beautiful wood floor is scuffed. The furniture is scratched and dreary looking. They do not have an available valet to help you with your luggage. There are rugs everywhere which are not vacuumed daily. Plus… there is no air conditioning! When you open the windows to try to cool down your room, wasps and mosquitos fly in because there are no window screens. The only positive is the restaurant and the terrace. It is a Real Shame.

Very classy. Very expensive but worth the expense. The hotel did a great job restoring the building. First, the front desk staff are simply amazing. It was our first international trip since covid, so I was nervous and tired. But, the front desk peeps were welcoming and soothing. Thank you for your effusive welcome. The room is cozy especially the bed. The bathroom is fairly large and very clean and comfortable. The resto has a stunning view of the river. I would have stayed there often except that I was avoiding food as I struggle with my weight. Overall, simply awesome!