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Slået op den14. maj 2024
Gæstebruger
Great hotel and location but not necessarily a 5 star service for reasons as follows:
1. It took 6 hours for our luggage to be taken to our room (it was only 2 rucksacks) which we would have happily carried up to our room ourselves but they insisted on check-in for us to leave for them to do.
2. The rudest restaurant hostess Valentine we have ever met in our many years of travelling and dining - when my husband asked to book a table for dinner, she failed to look up from her notepad and barked loudly and aggressively the words ‘WHAT?’ at him.
3. Restaurant clearly understaffed in the evening and being carried by a few superb waiting staff, namely Ken, whilst others swan around busy with little impact. Food was great and timely (once you could order it).
4. Tried to order a bottle of wine with dinner - Two of the four white wines on the menu were out of stock.
Clearly some teething issues with this new hotel, understaffed and poor communication and training. A few excellent staff too. But seemed to lack any meaningful or visible leadership in key client facing areas, which the brigade seemed to need.
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Pris pr. nat fra:7.061 HKD
Slået op den14. jan. 2025
XenTraveller
Great location in Nice Centre, with a major shopping mall with Carrefour, food and other shops just across the road. Also close to various eateries. There is paid underground parking just below the accomodation, which is secure. Also public parking around. We had a 2-bedroom apartment, the bath tub is big. Only given 2 Nespresso capsules for our 3 nights' stay, asked if we could have more but told only 2 provided as standard complimentary, so we bought our own (10 for €$0.90) in Carrefour which was not an issue. Apartment was adequate for our family, made home-cooked meals, it was spacious and felt good value for money. Pillows can be improved though as they were quite flat.
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Pris pr. nat fra:1.123 HKD
Slået op den15. jul. 2024
The Dreamer.
I really liked the airport pick and drop off shuttle service it was so efficient and was a very warm welcome. The location of the hotel is just 3-5 minutes away by car and it is easy to move from and to the hotel. It was a good experience overall and recommend the hotel. As well perhaps you can enhance your welcome amenities, any small local amenities that won’t cost all a lot will be an additional touch to the hotel.
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Pris pr. nat fra:1.102 HKD
Slået op den28. jun. 2025
Anonym bruger
Great location very close to the beach, with a great view of the sea. Compared to other hotels, the service here is very poor. Always a 5+ person queue at the reception, and very slow service for even things like beach towels.
The first two mornings here, the cleaning staff let themselves into the room at 8am whilst shouting “housekeeping!” Not a nice way to wake up whilst on a relaxing holiday. The following days placed the do not disturb sign to prevent it, and then room wasn’t cleaned at all. Had to call on an evening to request it. No water refills despite 30+ degree weather outside. Had to request this. Not the level of service that would be expected when booking a suite and paying well over £1000 per night.
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Pris pr. nat fra:4.936 HKD
Slået op den27. sep. 2024
Gæstebruger
Sorry to say it's not worth what I've spent. Being 4 people (2 adults and 2 kids under 3yo) the ”family room” is insufficient in terms of overall space, size of main bed, and comfort of couch/bed. The room is a typical single room with one additional couch. Once the couch is open, there is no space to walk. The main bed is queen-sized, and the sofa is even smaller, and it is very, very uncomfortable. I consider it an inferior room, considering I've paid +500€ per night.
Position-wise, the hotel is quite far from the center (5-6 tram stops) and very close to the airport, so you could hear the planes landing and taking off quite often.
I'm not a big fan of beaches with pebbles, but Nice is like this. What is very unfortunate is that the beach in front of the hotel only opens at 10 a.m., which is just too late for a family travelling to the seaside in summer. The breakfast was very good.
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Pris pr. nat fra:2.263 HKD