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Bekræftede anmeldelser
Placering9.4
Faciliteter8.7
Service9.0
Renlighed9.1
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Alle anmeldelser(744)
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Anmeldelser med billeder/video(152)
Stilfuldt miljø(166)
Roligt og behageligt(53)
Venligt personale i receptionen(46)
Afsondret udsigt over sø(26)
Fremragende klimaanlæg(26)
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Fantastisk til forretningsrejser(15)
Har boet der flere gange(8)
Negative anmeldelser(34)
安娜Анна
2-sengs værelse med bjergudsigt
Overnattede i jul. 2024
Familie
6 anmeldelse
10.0/10
Enestående
Slået op den 26. aug. 2024
A wonderful place to relax. It is convenient that the children's and adult pools are connected. On the first floor there is a restaurant where you can have a delicious meal. Very beautiful view of the lake and mountains. Opposite the hotel there is a small water park (you buy a ticket yourself).
Oversæt
6/8
Svar fra overnatningssted: Dear guest,thank you for choosing our hotel,there is a series of conference halls and room with lakeside view in hotel,whether for meetings or leisure,it can meet your needs,looking forward to your visit again.
Aykas
2-sengs værelse med bjergudsigt
Overnattede i jan. 2025
Rejs med venner
1 anmeldelse
8.5/10
Meget god
Slået op den 7. feb. 2025
Nice location, great for unwinding and enjoying nature. Staff were also helpful and accommodating.
Oversæt
Svar fra overnatningssted: Thank you very much for your positive evaluation and choice! We are deeply relieved to know that you are happy with our location and natural environment. Our team members are grateful for your compliment. In terms of service, we are committed to continuing to uphold the concept of being helpful and striving to create a more comfortable and pleasant experience for every guest. Your opinions are an important guide for us to continuously improve service quality, and inspire us to serve every customer with a more professional and enthusiastic attitude. I look forward to your visit again and hope to have the opportunity to provide more intimate service. Thank you for choosing our hotel.
C00L
Søudsigt Deluxe Suite
Overnattede i jan. 2024
Familie
21 anmeldelse
6.0/10
Slået op den 10. mar. 2024
It was a decent stay but the hotel could improve in terms of the old design and a better breakfast.
Oversæt
Svar fra overnatningssted: Dear guest,thank you for choosing our hotel,and Spending your valuable time to tell us about your stay experience,for your question,we must to apologize,hope you can forgive me and our hotel,we will try my best to make it perfect,hope you can stay our hotel again.
Gæstebruger
Værelse med queensize-seng og bjergudsigt
Overnattede i apr. 2024
Solorejsende
20 anmeldelse
4.5/10
Slået op den 29. maj 2024
I chose this hotel because of location despite reading some reviews how the breakfast needs improvements and badly managed by mainland China standard, and now I agree with them.
I ended up just taking 1 breakfast out of 3, which was not included in the stay so that I even paid extra, because it was that terrible. Also table was so dirty, another reason why I gave up on eating there.
Plus everything was falling apart, like how pavements are broken, closet is broken and many trashes in the hotel complex. I had to talk to staff a lot to make requests such as fixing the safe in the room. Also there was construction work going on, thus noises and there were loud party noises late in the night as well.
The location is nice, in the forest although lake is completely disappearing. My room had window blocked by trees which was lovely view and I could have privacy in the room unless I go outside to balcony. The amenities well equipped and there are complementary fruits every day which I had instead of breakfast. Also the housekeeping in the room and the outdoor pool was nice.
But right after I checked out the receptionist chased me after and said something was missing inside the room. So they do check very well but why do they not check about trashes, broken pavements and noise concerns.
Regarding ‘missing item’, they do label how some stuff are to be paid with the price tag and ‘not gift’ sign and I didn’t take them. So it looked like some misunderstanding and because of language and cultural differences.
As international traveler, I had to communicate through smartphone translation and sometimes I could see the translation was getting messed up.
Also it looked like I was the only foreigner, most of guests here are locals, as both guests and staff kept on referring me as my nationality amongst themselves.
Overall, read the reviews and decide for yourself.
Oversæt
Svar fra overnatningssted: Dear guest,thank you for choosing our hotel,and Spending your valuable time to tell us about your stay experience,for your question,we must to apologize,hope you can forgive me and our hotel,we will try my best to make it perfect,hope you can stay our hotel again.
DUKE_CHANG
2-sengs værelse med bjergudsigt
Overnattede i mar. 2025
Solorejsende
28 anmeldelse
8.5/10
Meget god
Slået op den 11. maj 2025
Good swimming pool ❣️
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for your delightful note! 🌊 We’re thrilled you enjoyed our swimming pool—it’s our little "oasis" under the Guangzhou sky! Your ❣️ warms our hearts, and we’ve shared your kind words with the entire team (especially the pool staff, who are now grinning like sunshine!). Though our hotel carries the charm of time, we promise to keep the water crystal clear and the smiles even brighter for your next visit. Wishing you more splashes of joy in life! P.S. The lakeside lounge chairs are reserved in your name—come bask in the view anytime! ✨ Warm regards,The White Lakeside Hotel Family(。♡‿♡。)
Hannah
Overnattede i dec. 2023
Par
7 anmeldelse
9.0/10
Fantastisk
Slået op den 29. mar. 2024
We had our wedding at this hotel and booked one night. The staff were very helpful with setting everything up, and the room was nice and comfortable.
Oversæt
Svar fra overnatningssted: Dear guest,thank you for choosing our hotel,there is a series of conference halls and room with lakeside view in hotel,whether for meetings or leisure,it can meet your needs,looking forward to your visit again.
Gæstebruger
2-sengs værelse med bjergudsigt
Overnattede i dec. 2022
Familie
17 anmeldelse
7.5/10
Slået op den 26. jan. 2023
We went to visit a place nearby, the view of the lake is lovely but it’s not close to anything touristy
Oversæt
Svar fra overnatningssted: Hotel reply: Dear guests, thank you for choosing to stay at Baiyun Lake Hotel. Let you have a better room experience, is our goal of every lakeside. It's a great honor to receive your affirmation and praise. If you like it, please continue to order our lake-view king room next time. Thank you again for your praise and recognition of our service. I wish you a happy life.
Ashraf farahat
Værelse med queensize-seng og bjergudsigt
Overnattede i sep. 2023
Forretningsrejsende
5 anmeldelse
4.5/10
Slået op den 29. okt. 2023
Very old hotel need renovation
Oversæt
Svar fra overnatningssted: Dear guest,i am so sorry to make you unhappy ,we must to apologize ,hope you can forgive me and our hotel ,and give our hotel one more chance,we can make it better
jeffreycschow
Deluxe-værelse med queensize-seng og søudsigt
Overnattede i mar. 2023
Par
210 anmeldelse
10.0/10
Enestående
Slået op den 19. apr. 2023
The best hotel 广州
Oversæt
Svar fra overnatningssted: 尊敬的客人,感謝您選擇下榻白雲湖畔酒店。讓您擁有更加美好的客房體驗,是我們每一位湖畔人的奮鬥目標,很榮幸能收穫您的肯定宇讚美。若您喜歡,非常歡迎下次試訂我店的湖景套房~再次感謝您對我店的服務的讚許與認可,祝您生活愉快。
Svar fra overnatningssted: 親愛的客人,非常感謝您對我們酒店的極高評價!您的反饋是我們不斷提升服務和環境的寶貴動力,讓我們的團隊倍感鼓舞。我們深知,每一位員工都是酒店形象的直接代表,您的讚賞是對我們每一位團隊成員辛勤工作的最大認可,尤其是小樑和小江,他們的專業與熱情讓我們的服務更加出色,我們為有這樣的團隊成員而感到驕傲。您對房間的評價更是令我們欣慰,我們致力於提供整潔舒適的住宿環境,確保每一位客人都能享受到賓至如歸的體驗。我們深知,細節之處見真章,您的滿意是對我們工作最大的肯定。您的建議我們會悉心考慮,不斷完善服務流程,提升專業知識,確保能夠為未來的每一位客人提供更加優質、貼心的服務。我們期待着您再次光臨,繼續分享您的旅行故事,也希望您能將這份美好的體驗推薦給您的親朋好友。再次感謝您的入住與寶貴反饋,祝您生活愉快,未來一切順利!
Svar fra overnatningssted: 尊敬的客人,非常感謝您抽出寶貴的時間為我們留下如此詳盡且充滿讚賞的點評。我們深感榮幸,您的肯定是對我們團隊辛勤工作的最大鼓勵。我們致力於為每一位客人提供獨特且難忘的體驗,您的反饋讓我們堅信這一目標正在逐步實現。室內裝修融入創意與文化元素,書吧的設定不僅為您的住宿增添了一抹書香,也展現了我們對細節的關注與對文化傳承的尊重。我們深知,一個乾淨整潔的環境是舒適住宿的基石,因此,我們始終致力於保持房間的清晰整潔,確保客房服務團隊以禮貌與專業為每一位客人提供服務。環境的特色與自然的融合是我們酒店的一大亮點。餐廳靠湖邊的美景,無邊泳池的寧靜,以及那棵百年古樹,都是我們精心打造的自然與人文和諧共存的典範。我們相信,這樣的環境不僅能讓您放鬆身心,還能激發靈感與創造力。餐廳服務團隊的熱情與專業是我們引以為傲的部分。我們鼓勵團隊成員與客人建立連接,通過分享菜品特色,不僅提供美食,更傳遞一種文化與情感的交流。看到您與服務人員共度愉快時光,我們感到無比欣慰。您的滿意是我們的追求,您的建議是我們的指南。我們期待着有機會再次為您服務,讓您的下一次體驗更加精彩。再次感謝您的寶貴評價,祝您生活愉快!此致,敬禮
Svar fra overnatningssted: 尊敬的客人,非常感謝您選擇白雲湖畔酒店作為您獨自出遊的落腳點,並對我們的服務和環境給予瞭如此高的評價。我們深感榮幸,您的滿意是我們最大的追求和動力。前台小姐姐的熱情服務、房間的清潔度、床品的舒適度,以及酒店周邊環境的精心打造,都是我們致力於為每一位客人提供卓越體驗的體現。我們很高興您對我們的餐飲服務也給予了高度的讚賞,特別是湖畔餐廳的美食,我們的廚師團隊和服務員姐姐們將一如既往地提供優質的餐飲體驗。您的滿意是我們最大的獎賞,我們期待着您下次的光臨,繼續為您創造更多美好的回憶。再次感謝您的寶貴評價,祝您生活愉快,期待與您再次相遇在白雲湖畔酒店。
Svar fra overnatningssted: 尊敬的客人,非常感謝您對我們的熱情評價和寶貴建議。我們深感榮幸能為您提供如此滿意的住宿體驗。您的認可是我們前進的動力,也是我們團隊每一位成員不懈努力的最好證明。您的提到的依山傍水的環境、天然氧吧、豐富的餐廳菜式、便利的交通以及周到的服務,都是我們一直追求和努力的方向。我們深知,一個完美的假期不僅僅是住宿和餐飲體驗,更是全方位的關懷與舒適。您的肯定是對我們工作最大的鼓勵,也是我們不斷優化服務、提升品質的動力。我們非常高興得知我們的設施(包括泳池、草坪以及宴會、婚禮場地)能夠滿足您的多種需求,讓您的活動更加圓滿。同時,您的反饋也提醒我們,預製菜並不是我們的選擇,我們致力於提供新鮮、美味的餐食,讓每一位客人都能享受到家的温馨與美味。再次感謝您選擇我們的酒店,並給予我們如此高的評價。您的滿意是我們最大的榮幸。我們期待着在未來的某一天,能再次為您提供服務,讓您的每一次到訪都成為難忘的回憶。祝您生活愉快,期待您的下次光臨!