For at sikre autenticiteten af de viste bedømmelser, beregner vi ikke blot et gennemsnit. I stedet tager vi hensyn til anmeldelsens troværdighed og datoen for gæstens ophold for at fastlægge den endelige vurdering.
Bekræftede anmeldelser
Placering4.7
Faciliteter4.5
Service4.6
Renlighed4.7
Filtrer efter:
Sortér efter:
Alle anmeldelser(3417)
Positive anmeldelser(3316)
Anmeldelser med billeder/video(766)
Lækker morgenmad(303)
Venligt personale i receptionen(142)
Fantastisk swimmingpool(118)
Fremragende til børn(91)
Tæt på metro(85)
Har legeområde til børn(54)
Lækker buffet(37)
Negative anmeldelser(101)
Anonym bruger
Deluxe-dobbeltværelse
Overnattede i jan. 2025
Par
6 anmeldelse
5.0/5
Enestående
Slået op den 16. feb. 2025
Wonderful service and very accommodating the needs. Super friendly staff and amazing room.
Oversæt
Wall
Deluxe-dobbeltværelse
Overnattede i jan. 2025
Solorejsende
12 anmeldelse
4.7/5
Vidunderligt
Slået op den 5. feb. 2025
The facility and service is excellent, the location is good but with traffic jam.
Oversæt
Anonym bruger
Deluxe-dobbeltværelse
Overnattede i nov. 2024
Par
13 anmeldelse
4.5/5
Fantastisk
Slået op den 28. dec. 2024
Quality 5 star hotel in a good location. Room was well cleaned daily. You’re near ICC and other buildings with amenities. What didn’t work well at all were the pillows and bed which are very very soft. If you have a back problem, I wouldn’t recommend this hotel.
Oversæt
Svar fra overnatningssted: Dear guest, thank you so much for choosing The Westin Guangzhou and thanks for your time to share the feedback with us. We are however sad to learn that we did not meet your expectations during your stayed and we sincerely apologize for the unpleasant experience. Your comments about guest room supplies have been shared with relevant teams, and we will seek improvement for providing good accommodation to our guests. We hope that you will give us the opportunity to welcome you back to The Westin Guangzhou in the very near future.
Yellowbee
Deluxe Room (2 beds)
Overnattede i okt. 2024
Familie
6 anmeldelse
5.0/5
Enestående
Slået op den 2. dec. 2024
Front desk Carol is very helpful. Fast check in. Houskeeping is doing good job, room is spacios and clean, water pressure good. Overall is very good.服务员徐桂清is kind enuf to provide four bottles drink during second day after knowing we bringing 2 kids. Thank you.
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience.We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our service and facilities. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve.We would be delighted to welcome you back in the near future to share further uplifting memories. We hope every element of your stay made you feel better than when you first arrived.
Travel with Geo
Deluxe-dobbeltværelse
Overnattede i okt. 2024
Booket for andre
60 anmeldelse
4.7/5
Vidunderligt
Slået op den 16. nov. 2024
Clean and friendly hotel assistant, will come back again for the next trip😉.
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience.We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our service and facilities. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve.We would be delighted to welcome you back in the near future to share further uplifting memories. We hope every element of your stay made you feel better than when you first arrived.
M….
Deluxe Room (2 beds)
Overnattede i sep. 2024
Familie
6 anmeldelse
5.0/5
Enestående
Slået op den 14. nov. 2024
Best experience staying in Westin! Super friendly staff and enjoyed the breakfast buffet as well! Overall enjoyed my stay and definitely recommend!!
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience.We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our service, facilities and restaurants. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve.We would be delighted to welcome you back in the near future to share further uplifting memories. We hope every element of your stay made you feel better than when you first arrived.
Exygolf
Deluxe-dobbeltværelse
Overnattede i aug. 2024
Familie
6 anmeldelse
4.0/5
Meget god
Slået op den 16. sep. 2024
Stayed with my wife and 9 month old daughter for x 2 nights. Breakfast was excellent- server brought us hot drinks straight away each morning and there was a huge selection of food. We also had an evening meal on the 2nd floor restaurant and the food was very good quality. Room spacious and clean with a very comfortable bed. Well equipped gym with Technogym cardio and good range of free weights. Only downside was the hotel doors making loud noise when closing. Friendly, helpful staff- would stay again.
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience.We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our service and restaurants. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve. In fact, we are working on plans to uplift our facilities as a part of our continuous improvement efforts. We would be delighted to welcome you back in the near future to share further uplifting memories. We hope every element of your stay made you feel better than when you first arrived.
Giliam Winckler
Westin Renewal Suite
Overnattede i aug. 2024
Rejs med venner
21 anmeldelse
3.7/5
Slået op den 8. sep. 2024
The room service was twice delayed for no reason, and the second time they used a broken wooden tray to deliver my salmon dish... The hotel is famous and usually known to be very good, and I assume they usually are. But I seemed to have caught them on a bad weekend. The front of house staff were great though, and very helpful.
Oversæt
Svar fra overnatningssted: Thank you so much for choosing The Westin Guangzhou and thanks for your time to share the feedback with us.We are however sad to learn that we did not meet your expectations during your stayed and we sincerely apologize for the unpleasant experience. We are working on plans to improve utensil quality. Room service training programs for our associates are also in place to deliver services to meet our guests’ expectations. Your comments are well received and we have shared your feedback with the relevant teams. Please be assured that we will seek improvement in our service delivery to ensure that our guests will experience the services that they have come to expect of a Westin hotel.
KevinB
Deluxe-dobbeltværelse
Overnattede i jan. 2025
Forretningsrejsende
4 anmeldelse
2.2/5
Slået op den 8. feb. 2025
Arrived at 21:30 on a Friday and there were no restaurants open. There was only a small little lounge that had probably the worst food menu I have ever seen!! Before the lift there were signs up with lots of different restaurants across various floors!
The only good thing is the late check out and the proximity to Guangzhou East Station
I won't stay here again
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you so much for choosing The Westin Guangzhou and thanks for your time to share the feedback with us.We are however sad to learn that we did not meet your expectations during your stay and we sincerely apologize for the unpleasant experience. In fact, our restaurant is open until 9:30 p.m. During your stay, we offer room service. You are welcome to make a reservation. Several training programs for our associates are also in place to deliver services to meet our guests’ expectations.Your comments are well received and we have shared your feedback with the relevant teams. Please be assured that we will seek improvement in our service delivery to ensure that our guests will experience the services that they have come to expect of a Westin hotel.
Wonjin Jung
Deluxe-dobbeltværelse
Overnattede i aug. 2024
Forretningsrejsende
15 anmeldelse
5.0/5
Enestående
Slået op den 1. dec. 2024
This hotel always good
I love to stay this hotel but expensive 🥲
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience.We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our service, facilities and restaurants. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve.We would be delighted to welcome you back in the near future to share further uplifting memories. We hope every element of your stay made you feel better than when you first arrived.
Gæstebruger
Deluxe-dobbeltværelse
Overnattede i dec. 2024
Solorejsende
2 anmeldelse
5.0/5
Enestående
Slået op den 19. jan. 2025
My second time at the Westin, Guangzhou, and I couldn’t fault it. From checking until checking out, the service was excellent. My room was spacious, clean with the added bonus of a bath mat in the shower which not every hotel offers. It is so central to everything in Guangzhou and the main railway station is a 10 minute walk away. I left feeling very happy would highly recommend the hotel for anyone looking to stay in such a vibrant, buzzing city like Guangzhou.
Oversæt
Jason_Goh
Deluxe-dobbeltværelse
Overnattede i dec. 2024
Par
2 anmeldelse
5.0/5
Enestående
Slået op den 9. jan. 2025
Our experience at Westin GZ was great. It started off a bit dicey as the room temperature was too high. It was at a constant 24.6C. Also, the shower was intermittently hot and cold. However, upon raising the issues with Michael Zheng at the front desk, he was very apologetic and made it up by changing our rooms to one that he had personally checked to be within our comfort zone (approx. 21C).
Westin is a high end hotel which will never be without issues just like any hotels in the world no matter its prestige. As such, it is still one of my hotels of choice and I won’t hesitate to stay at Westin GZ again. In fact, I’m planning a trip in April 2025 and I’ll be booking this place again.
Thanks again for the hospitality, Michael and Westin!
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience.We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our service. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve.We would be delighted to welcome you back in the near future to share further uplifting memories. We hope every element of your stay made you feel better than when you first arrived.
Bella
Deluxe-dobbeltværelse
Overnattede i dec. 2024
Par
12 anmeldelse
2.5/5
Slået op den 28. jan. 2025
I honestly felt quite disappointed with the Westin. The price is high and I booked it thinking it would feel like a five star experience, however it felt like a tired business hotel. It was old in the interior and honestly, the service was not great. Considering this was meant to be a special night I felt let down. I would definitely recommend booking a local 4 star hotel with a similar price point as I got the feeling the Westin was just a brand name with little actual value delivered.
Oversæt
Svar fra overnatningssted: 尊敬的賓客,感謝您花時間與我們分享您的入住體驗。請接受我們對老化的設施的歉意。我們非常重視您的反饋和建議,這將有助於我們進一步改進,近期也在計劃提升我們的設施設備。關於您提到的服務問題,我們也會加強服務培訓,以滿足賓客的期望。期待下次能讓我們為您打造健康、精彩、重煥活力的到店體驗。
Ang Lawrence
Deluxe-dobbeltværelse
Overnattede i nov. 2024
Par
5 anmeldelse
4.7/5
Vidunderligt
Slået op den 1. jan. 2025
The indoor swimming pool water is cold during this winter season.
Hotel free wifi is disappointing, it’s never work more than 30 seconds.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you so much for choosing The Westin Guangzhou and thanks for your time to share the feedback with us.We are however sad to learn that we did not meet your expectations during your stay and we sincerely apologize for the unpleasant experience. In fact, we are working on plans to uplift our facilities as a part of our continuous improvement efforts. Several training programs for our associates are also in place to deliver services to meet our guests’ expectations.Your comments are well received and we have shared your feedback with the relevant teams. We hope that you will give us the opportunity to welcome you back to The Westin Guangzhou in the very near future.
Ashley Ho
Deluxe-dobbeltværelse
Overnattede i maj 2024
Par
4 anmeldelse
5.0/5
Enestående
Slået op den 27. jun. 2024
It was a great hotel. Clean and spacious. However the lights a bit Dim. A bit of romantic feel. Overall location was great. Near to shopping area. Familymart downstairs. Staff can speak English and nearby have nice restaurants
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience.We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our service, facilities and restaurants. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve.We would be delighted to welcome you back in the near future to share further uplifting memories. We hope every element of your stay made you feel better than when you first arrived.