Grand Hyatt Guangzhou

Grand Hyatt Guangzhou anmeldelser

Grand Hyatt Guangzhou

No.12 West Zhujiang Road, Tianhe District, Guangzhou, Guangdong, 510623, ChinaVis hoteloplysninger
Grand Hyatt Guangzhou
Grand Hyatt GuangzhouGrand Hyatt GuangzhouGrand Hyatt Guangzhou
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Gæsteanmeldelser

4.6/5
Enestående
2831 anmeldelse
Bekræftede anmeldelser
Placering4.6
Faciliteter4.5
Service4.6
Renlighed4.6
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Alle anmeldelser(2831)
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Anmeldelser med billeder/video(481)
Lækker morgenmad(221)
Fantastisk til forretningsrejser(95)
Venligt personale i receptionen(54)
Lækker buffet(39)
Tæt på metro(32)
Har boet der flere gange(31)
Udsigt til have(31)
Fantastisk swimmingpool(31)
Negative anmeldelser(127)
Willo
Grand-værelse med kingsize-seng
Overnattede i dec. 2024
Forretningsrejsende
25 anmeldelse
5.0/5
Enestående
Slået op den 8. jan. 2025
Hotel room is clean and the location is nice, breakfast ok. going to the room is a bit inconvinence, since need to back to lobby on 22nd floor first and back to ground floor.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Grand Hyatt Guangzhou. We are delighted to hear that you found your hotel room clean and appreciated our location. It's always our aim to provide a comfortable and convenient experience for our guests. We understand your concerns regarding the access to your room and apologize for any inconvenience caused by needing to return to the lobby on the 22nd floor. We appreciate your patience and feedback on this matter, as it helps us identify areas for improvement. We are continually looking for ways to enhance our guests' experience, and your comments will certainly be taken into consideration. We are also glad to know that you enjoyed our breakfast offerings, and we strive to provide a variety of options to cater to all tastes. Thank you once again for your valuable insights. We hope to welcome you back to Grand Hyatt Guangzhou in the future, where we will do our utmost to ensure a seamless and enjoyable stay.
Stephan SL
Grand parkudsigt tvillingeværelse
Overnattede i sep. 2024
Forretningsrejsende
31 anmeldelse
5.0/5
Enestående
Slået op den 12. nov. 2024
Very good location. Staff is friendly and the buffet is worthy. Great location in front of park. Convenient if you go to Canton Fair. The have a free shuttle bus to get there.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you so much for taking the time to share your wonderful experience at the Grand Hyatt Guangzhou! We are thrilled to hear that you enjoyed our prime location, friendly staff, and the delicious buffet. It’s always our goal to provide our guests with a memorable stay, and it’s rewarding to know we met your expectations. We’re glad to hear that you found our proximity to the park and the convenience of our shuttle service to the Canton Fair beneficial. We strive to make travel as easy and enjoyable as possible for our guests, and your feedback confirms that we are on the right track. Your kind words will be shared with our team, as they work hard to provide exceptional service. We appreciate your recommendation and look forward to welcoming you back on your next visit to Guangzhou. If there’s anything we can do to enhance your future stays, please do not hesitate to let us know.
DinaIlima
Grand-2-personersværelse
Overnattede i aug. 2024
Familie
6 anmeldelse
5.0/5
Enestående
Slået op den 6. okt. 2024
One of our favorite hotels after visiting so many other hotels in the area. Very tasty breakfast options, excellent facilities with sauna, hot and cold pools, and swimming area. The housekeeping service was particularly caring, they even cleaned and renewed all the amenities in the room again in the evening when we went out for dinner. The hotel is located in a very convenient location, close to the Canton Tower and other major shopping centers in the city. Definitely one of our favorite hotels at the moment
Oversæt
Svar fra overnatningssted: Dear valued guest,Thank you for choosing our hotel as one of your favorites after visiting so many other hotels in the area. We are delighted to hear that you enjoyed our tasty breakfast options, excellent facilities with sauna, hot and cold pools, and swimming area. It's also wonderful to know that our housekeeping service made a positive impression on you, especially with their caring attention to detail and commitment to ensuring your room was always clean and well-maintained.We appreciate your kind words about our convenient location, close to the Canton Tower and other major shopping centers in the city. It's great to know that our hotel has become a favorite for you, and we are committed to maintaining the high standards that have earned us this recognition.Once again, thank you for choosing us as your preferred accommodation during your stay. We hope to welcome you back soon and continue to exceed your expectations.
Gæstebruger
Grand-værelse med kingsize-seng
Overnattede i nov. 2024
Forretningsrejsende
11 anmeldelse
5.0/5
Enestående
Slået op den 15. dec. 2024
Very good location 親切でキレし 很好的地方
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for choosing Grand Hyatt Guangzhou as your accommodation in this vibrant city. It's really our honor to have you stay with us and we're so appreciated to receive your kind words about your stay experience. We look forward to welcoming you back in the near future.
Gæstebruger
Tårnudsigt værelse
Overnattede i dec. 2024
Par
5 anmeldelse
3.7/5
Slået op den 4. jan. 2025
would not pay 1400 for it. Not in my life. Not worth that. First room I got was on the 7th floor. I had asked for the highest room they had, and the clerk nodded and confirmed that. Upon entering the room, I was greeted with the view of an awning covered in filth and birds, and a corner of the Canton tower visible. I had to go back and complain to get a higher room on the 21st floor as I originally requested. Why did I have to do that? The gym was mediocre at best. No free weights. Very basic stuff. Was not impressed. The room itself look a bit worn down, albeit still very nice. The room with the 21st floor view of the city does make up for the short comings. The breakfast was the biggest disappointment. Pancakes and waffles were cold and hard. Sausage seemed store bought. Sweet like sugar, and with bits of something hard still inside. Bacon was ok. Eggs were cold as ice. Coffee was bad. It's still a very nice hotel overall and I'd go again, but I would not pay 1400 for it. Not in my life. Not worth that.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Grand Hyatt Guangzhou. We truly appreciate your insights as they help us improve our services. We apologize for the inconvenience you experienced with your initial room assignment. It’s disappointing to hear that your expectations were not met, especially after requesting a higher floor. We strive to accommodate our guests' preferences, and we will address this with our front desk team to ensure better communication in the future. We’re sorry to learn that the gym facilities did not meet your expectations. Your comments about the equipment will be taken into consideration as we continuously look to enhance our offerings for our guests. Regarding the breakfast experience, we sincerely apologize for the quality of the food served. We aim to provide a delightful dining experience, and your feedback will be shared with our culinary team to ensure improvements are made. It’s important to us that our guests enjoy a satisfying start to their day. We are glad to hear that you found the room on the 21st floor enjoyable and appreciated the view of the city. Thank you for recognizing the overall quality of our hotel, despite the areas that need improvement. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future. We are committed to enhancing our services to ensure your next stay is worthy of your expectations.
CHANWYYYY
Grand-værelse med kingsize-seng
Overnattede i jul. 2024
Par
7 anmeldelse
4.0/5
Meget god
Slået op den 11. aug. 2024
The location is super convenient, we got free upgrade for our room!
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you so much for taking the time to share your wonderful feedback about your recent stay at the Grand Hyatt Guangzhou! We are thrilled to hear that you found our location to be super convenient. It's always our goal to provide our guests with easy access to the best attractions and amenities in the area. We believe that little gestures can make a big difference in enhancing your overall experience, and we are glad that it contributed positively to your stay. Your satisfaction is our top priority, and your kind words motivate us to continue delivering exceptional service to all our guests. We hope to welcome you back to the Grand Hyatt Guangzhou in the near future, where we will strive to make your next visit even more memorable. Thank you once again for your feedback!
dc_0777
Grand-værelse med kingsize-seng
Overnattede i jun. 2024
Forretningsrejsende
114 anmeldelse
4.0/5
Meget god
Slået op den 27. jul. 2024
Clean and tidy room, the location close to shopping mall and restaurant
Oversæt
Svar fra overnatningssted: Dear valued guest,Thank you for taking the time to share your feedback on your recent stay at Grand Hyatt Guangzhou. We are delighted to hear that you found your room to be clean and tidy, and that you appreciated the convenient location near shopping malls and restaurants. At Grand Hyatt Guangzhou, we strive to provide our guests with a comfortable and enjoyable experience, and it is rewarding to know that we met your expectations during your visit. Our team works hard to maintain high standards of cleanliness and to ensure that our guests have everything they need for a pleasant stay. We understand the importance of a convenient location when choosing a hotel, and we are glad that our proximity to shopping malls and restaurants added to the convenience of your stay. Guangzhou is a vibrant city with a lot to offer, and we are happy that you were able to explore and enjoy the local attractions nearby. Your feedback is truly valuable to us as we continue to improve our services and facilities. If there is anything else you would like to share or if you have any suggestions for how we can make your next stay even better, please do not hesitate to let us know. Once again, thank you for choosing Grand Hyatt Guangzhou. We hope to have the pleasure of welcoming you back for another enjoyable stay in the near future.
Sin Yee
Grand-2-personersværelse
Overnattede i nov. 2024
Familie
15 anmeldelse
5.0/5
Enestående
Slået op den 1. jan. 2025
Enjoy the stay with Grand Hyatt, their staffs is helpful and friendly to elderly and kids.
Oversæt
Svar fra overnatningssted: Dear valued guest, Thank you for taking the time to share your experience at the Grand Hyatt Guangzhou! We are thrilled to hear that you enjoyed your stay and found our staff to be helpful and friendly, especially towards elderly guests and children. At our hotel, we strive to create a warm and welcoming atmosphere for all our guests, and it’s wonderful to know that our team made a positive impact during your visit. Your feedback is incredibly valuable to us as it motivates our staff to continue providing excellent service. We look forward to welcoming you and your family back for another memorable stay in the future. If there’s anything specific you would like to experience next time, please don’t hesitate to let us know.
LindaYeo
Grand-2-personersværelse
Overnattede i okt. 2024
Solorejsende
12 anmeldelse
4.0/5
Meget god
Slået op den 3. dec. 2024
Bad soundproofing. Got waken up many times at night but the traffic beside the hotel and door slamming by nearby rooms.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay at the Grand Hyatt Guangzhou. We sincerely apologize for the disturbances you experienced due to soundproofing issues. We understand how vital a peaceful environment is for a restful night's sleep, and we regret that we fell short during your visit. We are committed to improving our facilities and ensuring that our guests have a comfortable and enjoyable stay. We appreciate your understanding and patience, and we hope you will consider giving us another chance in the future. Our team is dedicated to providing exceptional service, and we would love the opportunity to showcase the improvements we have made. Thank you once again for your feedback, and we wish you all the best in your travels.
Gæstebruger
Grand-2-personersværelse
Overnattede i sep. 2024
Familie
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 29. okt. 2024
It was good stay and allowed late check out by 03:00PM. Breakfast is nice. Shuttle service bus provided for canton was too old. Staffs are well mannered.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for taking the time to share your experience at the Grand Hyatt Guangzhou. We are delighted to hear that you enjoyed your stay and appreciated the late check-out option, allowing you to relax a little longer. It's wonderful to know that you found our breakfast offerings to your liking; we strive to provide a variety of delicious options to start your day right. We also appreciate your feedback regarding the shuttle service to Canton. We are constantly working to improve our facilities and services, and your comments will be taken into consideration as we evaluate our transportation options. It’s heartening to know that our staff made a positive impression during your visit. We pride ourselves on delivering exceptional service, and your recognition of their well-mannered approach is truly valued. Thank you once again for your feedback. We hope to welcome you back to the Grand Hyatt Guangzhou in the future for another enjoyable stay!
Gæstebruger
Grand-værelse med kingsize-seng
Overnattede i aug. 2024
Forretningsrejsende
6 anmeldelse
4.7/5
Vidunderligt
Slået op den 21. sep. 2024
The location of the hotel was at the central area of the Chujiang new city. I could enjoy variety of food there. I also loved their buffet breakfast.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you so much for taking the time to share your experience at the Grand Hyatt Guangzhou! We are thrilled to hear that you enjoyed our prime location in the heart of Zhujiang New City. It’s wonderful to know that you had the opportunity to explore the variety of dining options available in the area. We take great pride in our buffet breakfast, and it’s fantastic to hear that you loved it! Our culinary team works hard to provide a diverse selection of dishes to cater to all tastes, and your positive feedback is truly appreciated. Your satisfaction is our top priority, and we are delighted that your stay was enjoyable. Should you return to Guangzhou, we would love to welcome you back for another memorable experience. Thank you once again for your kind words!
Gæstebruger
Grand-værelse med kingsize-seng
Overnattede i aug. 2024
Forretningsrejsende
17 anmeldelse
4.7/5
Vidunderligt
Slået op den 11. sep. 2024
Overall hotel is a bit old but location is good and room had a wonderful view of the Guangzhou buildings. Layout also a bit odd with toilet shower and sink all separate. Sufficient for a night’s sleep.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at the Grand Hyatt Guangzhou. We truly appreciate your insights as they help us improve our services and offerings. We are glad to hear that you enjoyed our prime location and the wonderful view of the Guangzhou skyline from your room. It’s always our goal to provide our guests with memorable experiences, and we are delighted that you found a moment of delight in the scenery. We understand that the design of our bathrooms may not meet everyone's preferences, and we appreciate your comments regarding the layout. Your feedback is invaluable as we continuously seek to enhance our facilities to better cater to our guests' needs. We also are constantly working on improvements to ensure a comfortable and enjoyable stay for all our guests. Thank you once again for your review. We hope to welcome you back to the Grand Hyatt Guangzhou in the future, where we will strive to provide you with an even better experience.
Gæstebruger
Grand club-værelse med kingsize-seng
Overnattede i feb. 2024
Familie
7 anmeldelse
5.0/5
Enestående
Slået op den 10. mar. 2024
Always a great stay at the Grand Hyatt in Guangzhou. Staff are super friendly! Dinner and drinks in the club lounge is great and the breakfast fantastic! Swimming pool is very nice and was great for the family over this rainy weekend.
Oversæt
Svar fra overnatningssted: Dear valued guest, Thank you for choosing to stay at the Grand Hyatt Guangzhou and for taking the time to share your wonderful experience with us. We are thrilled to hear that you had a great stay and that our friendly staff made a positive impression on you. We are delighted that you enjoyed the dinner, drinks, and breakfast at our club lounge. Our team takes great pride in providing exceptional service and creating memorable dining experiences for our guests. It is wonderful to know that we were able to exceed your expectations. Once again, thank you for choosing the Grand Hyatt Guangzhou. We hope to have the pleasure of welcoming you and your family back for another fantastic stay in the near future.
Anonym bruger
Grand-2-personersværelse
Overnattede i nov. 2024
Familie
12 anmeldelse
4.0/5
Meget god
Slået op den 4. jan. 2025
Typical 5 stars hotel. Nice stay anf clean hotel. Thank you.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for taking the time to share your experience at the Grand Hyatt Guangzhou! We are thrilled to hear that you enjoyed your stay and found our hotel to be clean and well-maintained. Our team works diligently to ensure that every guest has a comfortable and memorable experience, and your kind words are truly appreciated. If there is anything specific that stood out to you or any suggestions you might have for us to improve, please feel free to share. We are always looking for ways to enhance our services and provide our guests with the best possible experience. We hope to welcome you back to the Grand Hyatt Guangzhou in the near future!
Lena Zhong
Grand-værelse med kingsize-seng
Overnattede i jul. 2024
Solorejsende
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 12. aug. 2024
The facility within the room is very good. As I didn't try swimming pool and other facilities, I don't have any comments. Nice stay and will come back later.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for taking the time to share your experience at the Grand Hyatt Guangzhou. We are delighted to hear that you found the facilities in your room to be very good and that you enjoyed your stay with us. We understand that you didn't have the opportunity to try our swimming pool and other amenities during your visit, but we hope that on your next stay, you can take advantage of everything we have to offer. Our swimming pool and fitness center are designed to provide a relaxing and rejuvenating experience for our guests, and we would love for you to enjoy them. Your kind words about your stay mean a lot to us, and we are thrilled to know that you plan to return. Our team is committed to providing exceptional service and creating memorable experiences for all our guests, and we look forward to welcoming you back for another enjoyable visit in the future. If there is anything specific you would like to experience or any requests you have for your next stay, please do not hesitate to let us know. We are here to ensure your next visit is even more enjoyable. Thank you once again for your feedback, and we can't wait to see you again at the Grand Hyatt Guangzhou!