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Bekræftede anmeldelser
Placering4.7
Faciliteter4.7
Service4.7
Renlighed4.8
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Negative anmeldelser(20)
Ralph Mx
Høj etage Superior queensize seng værelse med Minikøleskab
Overnattede i okt. 2024
Solorejsende
47 anmeldelse
2.2/5
Slået op den 12. dec. 2024
the hotel is located in the middle of a night market, super difficult to go to the parking lot. After you can achieve it, the entrance to parking is narrow and complicated, it is new everything, but not good design. The room was ok, accordingly the standards of the brand, as well as the breakast. But not good experience. The cost - benefit is not fair.
Oversæt
Svar fra overnatningssted: Dear Guest, We sincerely apologise for any inconvenience you may have experienced during your stay with us.Please accept our apologies for any inconvenience caused during parking. We take your feedback seriously and will provide it to the relevant departments as a reference for improvement. We also regret that the overall experience did not meet your expectations, although the room and breakfast were up to brand standards. We are committed to providing an excellent experience and are taking steps to address the areas where we fell short. and we will review our offerings to better meet the expectations and needs of our guests. Thank you for bringing these issues to our attention. Your feedback is invaluable in helping us to improve and we hope to have the opportunity to serve you better in the future. Kind regards,IHG Social Listening Team
Saudi138
Superior queensize seng værelse Minikøleskab
Overnattede i aug. 2024
Par
21 anmeldelse
5.0/5
Enestående
Slået op den 30. sep. 2024
Very nice hotel close to the city Center and near the night market with many choices of food available!
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for choosing our hotel and sharing your experience with us. We are glad to know that you enjoyed our location close to the city centre and the night market, which offers a variety of food choices.We always strive to provide our guests with excellent service and a comfortable stay, and we're glad to hear that we met your expectations.Thank you again for staying with us and we look forward to welcoming you again in the future.Have a great day!IHG Social Listening Team
GaryHKNY
Superior queensize seng værelse Minikøleskab
Overnattede i jul. 2024
Forretningsrejsende
16 anmeldelse
4.5/5
Fantastisk
Slået op den 5. sep. 2024
Good location, right next to a metro station. The breakfast is not as attractive as other Holiday Inn branches, and the entrance of the hotel is also poorly designed.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for choosing to stay at our hotel and providing us with your feedback.We are glad to hear that you found the location convenient with the nearby metro station. However, we are sorry to hear that our breakfast selection did not meet your expectations. We will take this feedback into consideration as we continually strive to improve the quality of our services.Regarding the hotel entrance design, we apologize that it didn't meet your expectations. We will review and evaluate the current design in order to make necessary improvements to enhance our guests' experience.Once again, we appreciate your feedback and hope to have the opportunity to welcome you back in the future.IHG Social Listening Team
Yasser89
Superior queensize seng værelse Minikøleskab
Overnattede i jul. 2024
Forretningsrejsende
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 15. aug. 2024
Hotel Staff is friendly, polite and helplful. They don't speak much English, but they will do their best to help you settle in and answer you questions you have.
The room is very clean and the city view is wonderful.
Oversæt
Svar fra overnatningssted: Dear guest,We are very pleased to hear that you found our staff to be friendly, polite, and helpful We always strive to make sure that our guests feel welcome and comfortable during their stay. We are also happy to hear that you enjoyed the clean room and the wonderful city view. Thank you again for your kind words and we hope to have the pleasure of welcoming you back in the future.Best regards,IHG Social Listening Team
Suzy Wong
Superior queensize seng værelse Minikøleskab
Overnattede i nov. 2024
Solorejsende
3 anmeldelse
3.5/5
Slået op den 29. dec. 2024
The location is noisy, beside a highway. The best part are the Staff who where very helpful and friendly. Behind bathroom door was not cleaned and dirt is very visible when you close the door. Food is also very average.
Oversæt
Svar fra overnatningssted: Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the noise from the highway and the cleanliness issue you noted. We are committed to providing a comfortable and quiet environment for our guests, and we will take immediate steps to address these concerns.Thank you for bringing these matters to our attention. We are dedicated to improving our services, and your feedback is invaluable in helping us achieve that goal.We hope to have the opportunity to welcome you back in the future, where we can demonstrate our commitment to your satisfaction.Warm regards,IHG Social Listening Team
KennyTYC
Superior queensize seng værelse Minikøleskab
Overnattede i nov. 2024
Familie
4 anmeldelse
4.7/5
Vidunderligt
Slået op den 17. dec. 2024
Place is new and clean. Service was great. It’s near the Guangzhou Metro. However it can be a little far from the city centre, eg Canton Tower/Shamian island. Worth a stay here, nonetheless.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to give us your feedback. We are delighted to hear that you found our place to be new and clean, with exceptional service. Your appreciation of our efforts is truly heartwarming, and we are also pleased to know that our location near the Guangzhou Metro provided you with convenient transportation options. We pride ourselves on providing a homely atmosphere and are committed to ensuring that every guest has a memorable experience.Thank you again for your wonderful review. We look forward to welcoming you back soon and continuing to provide you with the best possible service and accommodation.Kind regards,IHG Social Listening Team
Suresh jalota
Superior-værelse med 2 senge
Overnattede i apr. 2024
Forretningsrejsende
14 anmeldelse
4.2/5
Meget god
Slået op den 31. maj 2024
Value for money . 100 meters away from metro line 3 directly linked to Guangzhou south station and international airport
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for sharing your stay experience with us. The hotel is conveniently located near Dashi C Exit of Metro Line 3, and easily accessible to Guangzhou Tower, Pearl River New Town, Panyu Square, Guangzhou South Railway Station, Baiyun Airport, etc. Around the hotel, you can visit Guangzhou Chimelong Happy World, Wildlife World, Water Park, International Circus and other attractions, and feel the excitement and fun. If you love nature, charming attractions such as Dashan Forest Park, Lianhua Mountain and Yuyin Mountain House are also located near the hotel, allowing you and your family to fully enjoy the joy of family. We look forward to your return. Yours sincerely, IHG Social Listening Team
msrojak
Superior-værelse med 2 senge
Overnattede i okt. 2024
Par
13 anmeldelse
5.0/5
Enestående
Slået op den 20. nov. 2024
Needed a hotel for a night stay near the railway station and this was the perfect location for us - only a 10 mins walk to the railways station which was super convenient for us. The hotel provided all the amenities we need and the robot which delivered our food delivery to our room was such a great help. Bed was comfy as well. Only thing is that there is no sheltered drop off point, so we had to walk in the rain after our cab driver dropped us in front of the hotel. Hotel is near a night market, worth visiting. Will stay again!
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your wonderful review! The hotel is located next to the Dashi C exit of Metro Line 3, making it a convenient choice for your travel. Not far away is the smoky night market in Zhicun, where you can search for delicious food and taste authentic snacks. Our carefully selected comfortable beds, refreshing shower systems, advanced electronic devices, intelligent screen mirroring and fully covered high-speed networks can perfectly meet your needs for convenient, efficient and comfortable accommodation. We also have intelligent delivery robots, free parking and self-service laundry rooms.We apologise for the inconvenience caused by the lack of a protected drop-off point.The roads around the hotel are busy, but we do provide ample underground parking for our guests. Self-driving guests can follow the parking instructions to take the lift to the lobby to ensure a smooth journey. Thank you again for your support and recognition of our hotel. We look forward to the next opportunity to serve you,IHG Social Listening Team
Gæstebruger
Superior-værelse med 2 senge
Overnattede i sep. 2024
Forretningsrejsende
1 anmeldelse
4.5/5
Fantastisk
Slået op den 25. okt. 2024
I just hope they increase the breakfast timings, few of us come from around the world and might wake up late and find that there’s no breakfast so I hope they do make that change
Oversæt
Svar fra overnatningssted: Dear GuestThank you for taking the time to give us your feedback. We value your insights and understand the importance of accommodating different schedules, especially for our guests from around the world. Extending breakfast times is a valuable suggestion, and we will carefully consider your suggestion to better meet everyone's needs. We strive to ensure that all our guests have a pleasant stay and your comfort and satisfaction is our top priority. Thank you again for your understanding and your suggestion. We hope to welcome you back soon and provide you with an even more enjoyable experience.IHG Social Listening Team
Boo
Superior queensize seng værelse Minikøleskab
Overnattede i nov. 2024
Familie
14 anmeldelse
5.0/5
Enestående
Slået op den 13. dec. 2024
Nice hotel and good location ,good services
Friendly staff 👍👍😀😀⭐️⭐️⭐️⭐️⭐️
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your positive review of our hotel! We are deeply honoured to know that you are satisfied with our location, services and staff.Your appreciation is the greatest encouragement and the driving force for us to keep moving forward. We have always been committed to providing our guests with excellent service and a comfortable accommodation environment, and your satisfaction is our ultimate goal.We look forward to welcoming you again in the future.Kind regards, IHG Social Listening Team
Tianle Guo
Superior queensize seng værelse Minikøleskab
Overnattede i okt. 2024
Familie
7 anmeldelse
4.5/5
Fantastisk
Slået op den 10. nov. 2024
Supply enough drinking water. Location is good, near subway, and shopping center.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your feedback. We're pleased to hear that you found our location convenient, close to the metro and shopping centre, which makes it easy for our guests to access various amenities.We are happy to provide you with sufficient drinking water to ensure your satisfaction. We strive to ensure that each room is stocked with a sufficient amount of bottled water to meet the needs of our guests.We look forward to welcoming you again.IHG Social Listening Team
Katlim
Handicapvenligt Værelse med Queensize-seng
Overnattede i aug. 2024
Par
5 anmeldelse
4.2/5
Meget god
Slået op den 8. sep. 2024
Hotel in very near to metro just a few minutes walk away. Breakfast well thought out. Staff were pop and helpful. 👍
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for choosing to stay at our hotel and for taking the time to share your feedback with us. We are glad to hear that you found our location convenient, as we are located just a few minutes' walk away from the metro. It's also great to know that you enjoyed our breakfast options and that our staff were helpful and friendly during your stay.We appreciate your positive feedback and hope to have the opportunity to welcome you back in the future.IHG Social Listening Team
Gæstebruger
Superior-værelse med 2 senge
Overnattede i sep. 2024
Forretningsrejsende
20 anmeldelse
4.5/5
Fantastisk
Slået op den 16. dec. 2024
The hotel is clean, newly built and with very good service. The staff is very helpful.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you so much for your fantastic review! We are delighted to hear that you found our hotel clean, newly built, and offering exceptional service. Our team works hard to ensure that every guest has a pleasant and memorable stay, and it's wonderful to know that we met your expectations.Your commendation of our helpful staff means a lot to us. We strive to provide friendly, attentive service and are thrilled that you had a positive experience with us.Once again, thank you for choosing our hotel and for sharing your feedback. We look forward to welcoming you back in the future and continuing to provide you with an outstanding experience.Warm regards,IHG Social Listening Team
Karen
Høj etage Superior queensize seng værelse med Minikøleskab
Overnattede i jun. 2024
Solorejsende
6 anmeldelse
5.0/5
Enestående
Slået op den 12. jul. 2024
Friendly staff with strong English speaking skills. Hotel is under renovation but reained clean. Helpful in ordering a taxi for me!
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you very much for your great support of our hotel and for sharing your valuable stay with us. We are honoured to receive your five star review of our hotel. We are committed to making every guest's stay enjoyable, both physically and mentally. We understand that cleanliness is of the utmost importance to the health and comfort of our guests, and we spare no effort in maintaining the cleanliness of the hotel. We hope to see you again soon. Kind regards, IHG Social Listening Team
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