Jen Penang Georgetown by Shangri-La

Jen Penang Georgetown by Shangri-La anmeldelser

Jen Penang Georgetown by Shangri-La

Magazine Rd, George Town, Penang, 10300, MalaysiaVis hoteloplysninger
Jen Penang Georgetown by Shangri-La
Jen Penang Georgetown by Shangri-LaJen Penang Georgetown by Shangri-LaJen Penang Georgetown by Shangri-La
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Gæsteanmeldelser

9/10
Fantastisk
1567 anmeldelse
Bekræftede anmeldelser
Placering9.3
Faciliteter8.7
Service9.0
Renlighed9.1
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Alle anmeldelser(1567)
Positive anmeldelser(1526)
Anmeldelser med billeder/video(479)
Praktisk for shopping(176)
Lækker morgenmad(134)
Beliggende i centrum(85)
Fantastisk til forretningsrejser(50)
Fantastisk havudsigt(21)
Lækker buffet(19)
Taxaer, der er nemme at ringe til(11)
Negative anmeldelser(41)
Wenliang
Club Deluxe-værelse med kingsize-seng
Overnattede i apr. 2025
Forretningsrejsende
6 anmeldelse
10.0/10
Enestående
Slået op den 4. maj 2025
This is my third time staying in the hotel. Location is great , close to shopping mall, old town and some heritage places. Staff is very friendly
Oversæt
6/10
Svar fra overnatningssted: We truly appreciate your kind words and the time you took to share such lovely photos from your stay at JEN Penang Georgetown by Shangri-La. Your George Town snapshots looks like it belongs in a travel magazine! We’re also pleased to hear that you enjoyed the convience of our location in Georgetown and our JEN team's service. We look forward to welcoming you back for another memorable stay in the heart of George Town!
SJong
Deluxe-værelse med to enkeltsenge
Overnattede i mar. 2025
Familie
20 anmeldelse
10.0/10
Enestående
Slået op den 1. maj 2025
Nice location smack in the centre of George Town. Decent buffet lunch that's reasonably priced. The breakfast spread is good too. Room is comfortable and I'll definitely stay at JEN for future visit to Penang.
Oversæt
Svar fra overnatningssted: We truly appreciate your kind words and the time you took to share such amazing photos from your stay at JEN Penang Georgetown by Shangri-La. It’s lovely to see the room through your lens. We’re also pleased to hear that you enjoyed the variety of our buffet. We look forward to welcoming you back for another memorable stay in the heart of George Town!
Lindy Yong
Deluxe-værelse med kingsize-seng
Overnattede i mar. 2025
Rejs med venner
2 anmeldelse
8.5/10
Meget god
Slået op den 20. apr. 2025
Good location. Strong aircon. Fast check in and out. The room had some sand particles but they sent housekeeping up to vacuum the floor upon calling. Pillows is too soft… do request for firm pillow to stack.
Oversæt
Svar fra overnatningssted: Thank you for choosing JEN Penang Georgetown by Shangri-La for your trip to Penang and for giving us a good rating on Ctrip. We deeply regret to hear the issues that you faced during your stay, but we’re grateful that you still found your overall experience to be positive. We're glad our team was able to resolve the matter during your stay, and we truly appreciate your patience and understanding. Your feedback has been shared with the team as we continue to improve our guest experience. Your review is important to us and it was a pleasure having you stay here, we hope to welcome you back again soon for an even smoother experience.
Sickcook_Mito
Deluxe-værelse med kingsize-seng
Overnattede i mar. 2025
Solorejsende
2 anmeldelse
7.5/10
Slået op den 8. maj 2025
The hotel is located at the heart of Georgetown; however, their house keeping hours are quite late, they cleaned our room after 4/5pm during my stay. I was impressed that they have some sort of filter for the shower, which is quite thoughtful.
Oversæt
Gæstebruger
Club Deluxe-2-personersværelse
Overnattede i mar. 2025
Rejs med venner
1 anmeldelse
8.5/10
Meget god
Slået op den 13. apr. 2025
Great location with good view and service too. Will not hesitate to book this hotel for our next trip there.
Oversæt
Svar fra overnatningssted: Thank you for choosing to stay with us at JEN Penang Georgetown by Shangri-La and for taking the time to share your review. Your good review encourages us to continue delivering the best service and experiences to all our guests. We’re also thrilled to see the lovely photo you shared from your room, it’s always a joy to see our guests capturing their moments with us! We look forward to welcoming you back for another enjoyable stay whenever your travels bring you to Penang. Whether you're here to explore the vibrant streets of Georgetown or simply unwind in comfort, we hope your next stay is just as delightful!
Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i mar. 2025
Solorejsende
3 anmeldelse
10.0/10
Enestående
Slået op den 6. apr. 2025
The location is very well! The staff are also well trained and professional! They are helpful, flexible and efficient!
Oversæt
Gæstebruger
Klub-familieværelse
Overnattede i feb. 2025
Familie
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 1. apr. 2025
Staying 2 nights at Club Family Room. The room consists of 1 king bed and 1 sofa bed, and it's perfect to accommodate 2 adults and 2 kids. Amenities are from L'occitane. Club Floor guests can enjoy free flow drinks at Club Lounge, and my kids love it so much. However, there were some stains on the bathtub. The swimming pool is not big. The adult pool is 1.2m and 2m water depth. The kids' pool is only 0.3m deep. But, the breakfast choices were sufficient and tasted good. There are plenty of parking lots at the basement car park. But, there was no elevator from the car park to the lobby. Guests have to use a staircase from the car park to the lobby. Parking is complimentary for hotel guests. LOCATION is superb as it's in the centre of GEORGETOWN, and Jen Hotel is just next to The Top and Komtar. It's within walking distance to New Lane Food Stalls, Penang Road famous cendol, etc.
Oversæt
Jx3913
Deluxe-værelse med to enkeltsenge
Overnattede i feb. 2025
Familie
9 anmeldelse
10.0/10
Enestående
Slået op den 28. mar. 2025
Good location and walking distance to most of the main attractionss in Georgetown (use Grabs for those that are a little further).
Oversæt
2centsworth
Familieværelse
Overnattede i feb. 2025
Familie
7 anmeldelse
10.0/10
Enestående
Slået op den 8. mar. 2025
Great location, friendly front desk staff and housekeeping staff. Nice lobby area. Rooms are clean and spacious. I wasn’t given a city view or garden view, but it’s ok. Good toilet amenities.
Oversæt
6/7
Svar fra overnatningssted: Thank you for choosing to stay with us at JEN Penang Georgetown by Shangri-La and for sharing photos of of your room! We are delighted to hear that you enjoyed your experience with us and we truly appreciate your kind words about our service and hospitality. We always aim to offer an exceptional guest experience, and we are happy to know that our efforts made a positive impression on your stay. Your feedback encourages our team to continue providing the high standard of service we aim for. We truly appreciate the time you took to capture and share these moments from your experience with us. It would be our pleasure to welcome you back for another memorable and relaxing stay.
TiffifanyyyL
Deluxe-værelse med to enkeltsenge
Overnattede i feb. 2025
Rejs med venner
8 anmeldelse
9.0/10
Fantastisk
Slået op den 20. apr. 2025
Nice hotel with good location, the room is very spacious and comfy, will come again
Oversæt
Svar fra overnatningssted: Thank you for choosing JEN Penang Georgetown by Shangri-La for your trip to Penang and for your kind review on Ctrip. We are pleased to know that the comfort of our rooms and the convience of our location in Georgetown met your expectations. We look forward to welcoming you back for another memorable stay in the heart of George Town!
Gæstebruger
Deluxe-værelse med to enkeltsenge
Overnattede i mar. 2025
Familie
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 26. apr. 2025
Location good. Room spacious, clean and modern.
Oversæt
Svar fra overnatningssted: Thank you for choosing JEN Penang Georgetown by Shangri-La for your trip to Penang and for your kind review on Ctrip. We are pleased to know that the comfort of our rooms and the convience of our location in Georgetown met your expectations. We look forward to welcoming you back for another memorable stay in the heart of George Town!
Anonym bruger
Deluxe-værelse med to enkeltsenge
Overnattede i dec. 2024
Familie
6 anmeldelse
8.0/10
Meget god
Slået op den 31. jan. 2025
Very good visit and nearby amenities .although it is an old hotel called Shangri-La , followed by Traders and now Jen the hotel is very well maintained
Oversæt
Cindyclh
Deluxe-værelse med to enkeltsenge
Overnattede i dec. 2024
Familie
3 anmeldelse
8.5/10
Meget god
Slået op den 27. jan. 2025
Stayed for 4 nights. Good location, easy to reach famous tourist spots. Room is clean and quiet. Staffs are helpful. There are night market and mall nearby.
Oversæt
6/10
Raja
Familieværelse
Overnattede i mar. 2025
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 28. apr. 2025
Good place to stay in Penang, with family
Oversæt
Svar fra overnatningssted: Thank you for choosing JEN Penang Georgetown by Shangri-Lafor your trip to Penang and for your kind review on Ctrip. Your snapshots looks like it belongs in a travel magazine! It’s always great to know our guests enjoyed their time with us. We look forward to welcoming you again on your next trip to Penang!
Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i jan. 2025
Par
7 anmeldelse
9.5/10
Vidunderligt
Slået op den 26. apr. 2025
Decent hotel, location is good. Penang as it's so famous for food. It's not disappointing.
Oversæt
Svar fra overnatningssted: We truly appreciate your kind words and the time you took to share such lovely photos from your stay at JEN Penang Georgetown by Shangri-La. Your George Town snapshots looks like it belongs in a travel magazine! We’re also pleased to hear that you enjoyed the convience of our location in Georgetown. We look forward to welcoming you back for another memorable stay in the heart of George Town!