Magnuson Hotel Red Baron

This was horrific. Black mold, covered the bathroom walls, reeked of mildew, must, and the mold, there was urine in the toilet, a puddle of something on the bathroom floor, dead bugs literally stuck to the walls. We’ve stayed in dozens of horrible hotels across the Plains over the past 11 years and this was ranking up there as the dirtiest until we went to plug in our phones to an already-there extension cord (because the lamps didn’t work), and when we lifted the bed out, HUNDREDS of dead and living cockroaches. Literally hundreds under each bed. Not only in our room, but also in our friends’ room next door. We quickly gathered our still-packed things and promptly left. The man at the front desk was approached and we asked for a refund because we “saw bugs” and he got outwardly mad at us for finding bugs and even asked if we had taken the sheets off the bed. “We’ll now I can’t rent to the room out to someone else tonight!” His demeanor was horrific and the place should be shut down for health issues. He refused to help and dismissed us with his attitude until we showed him video and photos of the cockroaches. Then his demeanor changed and we left with pending refunds. You’ve been warned. I hope they change. The photo attached was just a fraction of the what was there.

The room was clean and YES it is dated. The ice machine was out of order. The chair at the desk could lean back to the floor. There is a breakfast but I guess because of covid it was a bagged breakfast of a banana, muffin, granola bar and juice. It was fine for the night. Also, the pool was covered.

Room was reasonable for budget hotel. However made reservation ahead of time, upon arrival they claimed there was no reservation, then after departure have multiple charges for the hotel, so its not actually budget at all.