Connector31999044652
28. december 2023
Marriott properties are reliable because Marriott sets high standards. This location falls short. We have stayed at three other TownPlace Suites this year in Georgia, Tennessee, and Ohio— all of which were excellent. This one isn’t. The manager seems more concerned with paperwork than with providing good service. The hotel was mostly vacant yet we were given a room next to the service closet and could hear the door opening and closing throughout the night. The floor was dirty; a dirty dish towel in the kitchen; hair in shower; toilet seat broken; shower gel container was nearly empty. At other locations, fresh cookies greet guests. Here, there was a stack of bruised bananas. One bright spot was the breakfast and friendly host. This location simply isn’t up to par.
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