Leonardo Royal Hotel Frankfurt

Leonardo Royal Hotel Frankfurt anmeldelser

Leonardo Royal Hotel Frankfurt

Mailänder Str. 1, Frankfurt, 60598, GermanyVis hoteloplysninger
Leonardo Royal Hotel Frankfurt
Leonardo Royal Hotel FrankfurtLeonardo Royal Hotel FrankfurtLeonardo Royal Hotel Frankfurt
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Gæsteanmeldelser

4.4/5
Meget god
117 anmeldelse
Bekræftede anmeldelser
Placering4.5
Faciliteter4.3
Service4.4
Renlighed4.5
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Alle anmeldelser(117)
Positive anmeldelser(109)
Anmeldelser med billeder/video(19)
Fantastiske værelser(16)
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Venligt personale(7)
Fantastisk beliggenhed(7)
Praktisk beliggenhed(7)
Negative anmeldelser(8)
William Sun 1987
Superior-værelse med to enkeltsenge
Overnattede i dec. 2024
Forretningsrejsende
170 anmeldelse
4.8/5
Vidunderligt
Slået op den 15. jan. 2025
very comfortable hotel with nice city view in the high level floor.
Oversæt
Svar fra overnatningssted: Dear Guest,We're delighted to learn that you found our hotel comfortable and enjoyed the city view from the high floor. Your positive comments truly motivate us to continue providing exceptional services to our guests. Best regards,Team Leonardo Royal Frankfurt
Simon Christopher
Comfort-værelse
Overnattede i jan. 2025
Forretningsrejsende
9 anmeldelse
3.2/5
Slået op den 10. feb. 2025
Lifts are poor and waiting times long at peak times such as Breakfast. Food choices are very limited in the bar and restaurant  Service extremely poor in the bar area but one lady apologised and did her best but 30 minutes waiting time for drinks is not good enough.  Rooms comfortable and clean
Oversæt
Svar fra overnatningssted: Dear Guest,Your feedback is invaluable to us. We regret to hear about your experience with the waiting times and service in our bar area. It's our aim to ensure our guests have a pleasant experience, and we apologize if you felt this was not met on this occasion. On the brighter side, we're glad you found our rooms to be comfortable and clean. Regarding our breakfast offerings, we do our best to cater to a wide range of tastes. Also, our chefs are always ready to prepare warm egg dishes upon request to enhance your breakfast experience.Peak hours can sometimes result in longer waits and we appreciate your patience during these times. Thank you once again for your feedback. We hope to have another opportunity to serve you better in the future.Best regards,Team Leonardo Royal Frankfurt
Gæstebruger
Superior-værelse med to enkeltsenge
Overnattede i okt. 2024
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den 9. nov. 2024
The guys at the reception are so friendly. Great place to consider to stay out when visiting Frankfurt.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you very much for your good review. We are pleased that you enjoyed your stay with us and would be happy to see you again here in Frankfurt.Team Leonardo Royal Frankfurt
Gæstebruger
Comfort-værelse
Overnattede i okt. 2024
Forretningsrejsende
2 anmeldelse
3.0/5
Slået op den 12. nov. 2024
There is no nothing in the room, no toothpaste and tooth brush, no comb, and no slippers. There is only 1 bottle of water for 6 days. 24euro for parking/day!
Oversæt
Svar fra overnatningssted: Dear Guest. Thank you for taking the time to leave a review.We are sorry to hear that your stay was not to your complete satisfaction. We have a little Market in the Lobby, where we offer items to our guests. Also next to our hotel is a supermarket where you can get things you forget. In any case, you may always contact our staff on site so that we can find a solution for you.We hope you otherwise had a pleasant stay and would be happy to see you again in Frankfurt.Yours sincerely,Team Leonardo Royal Frankfurt
Gæstebruger
Comfort-værelse
Overnattede i maj 2024
Par
3 anmeldelse
3.5/5
Slået op den 20. jun. 2024
The room was clean and felt good to stay in, location wise: walking distance not much to do.
Oversæt
Svar fra overnatningssted: Dear Guest,Your kind words about our clean rooms are truly a delight to read. We take pride in providing our guests with a comfortable and welcoming environment to enhance their stay.We understand that the location's walkability factor may not have met your expectations. Our hotel, while situated in a more tranquil part of the city for a peaceful stay, is also well-connected to several transport links that can take you to the heart of Frankfurt's bustling and vibrant centre.We value your feedback and hope to have the opportunity to welcome you back in the future, perhaps providing information on the numerous attractions that Frankfurt has to offer.Best regards,Team Leonardo Royal Frankfurt
Gæstebruger
Familieværelse til 4 personer
Overnattede i nov. 2023
Familie
6 anmeldelse
1.7/5
Slået op den 21. dec. 2023
I forgot my watch here , and then they said no any record … this is the worst hotel i ever seen in my life , the service from foreign stuff was okay , white peoples? No thanks
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your feedback with us. We are sorry that not everything was to your satisfaction. When guests leave items in their room and they are found by our staff, they are stored and documented in our Lost & Found. As you have already been informed, no watch was found even after several checks in the hotel, not even in the safe, which is available to every guest for their valuables in every room. With kind regards,Team Leonardo Royal Frankfurt
Max
Comfort-værelse
Overnattede i jun. 2024
Andet
10 anmeldelse
5.0/5
Enestående
Slået op den 6. sep. 2024
Nice hotel, with nice price
Oversæt
Svar fra overnatningssted: Dear Guest,We are pleased to hear that you liked our hotel and appreciate our value for money. Your positive feedback is a nice confirmation for our entire team. We hope to welcome you again soon.With kind regards,Team Leonardo Royal Frankfurt
Cheol Min
Overnattede i feb. 2023
Forretningsrejsende
2 anmeldelse
4.0/5
Meget god
Slået op den 1. jun. 2023
Was nice to stay
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for the great review of our hotel and the pictures! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Team Leonardo Royal Frankfurt
Gæstebruger
Superior-dobbeltværelse
Overnattede i aug. 2024
Forretningsrejsende
2 anmeldelse
5.0/5
Enestående
Slået op den 19. sep. 2024
very good stay
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you very much for this wonderful review. We are delighted that you enjoyed your stay with us, and we hope to welcome you back soon.Team Leonardo Royal Frankfurt
Tijani Adekunle
Comfort-værelse
Overnattede i jan. 2025
Familie
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 24. feb. 2025
Amazing
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,Team Leonardo Royal Frankfurt
Gæstebruger
Overnattede i aug. 2022
Par
53 anmeldelse
5.0/5
Enestående
Slået op den 21. sep. 2022
Very good hotel, good staff. Good breakfast, got a high floor with downtown view. Large balcony
Oversæt
Shahyash0611
Overnattede i okt. 2022
Forretningsrejsende
6 anmeldelse
5.0/5
Enestående
Slået op den 8. dec. 2022
Amazing place! Decided to stay there 3 months. Great location. Close to city center. Direct bus connection and Ubahn and metro stations are 15 mins walk away.
Oversæt
Happy khaira
Overnattede i nov. 2022
Familie
4 anmeldelse
5.0/5
Enestående
Slået op den 8. mar. 2023
Very nice place to stay not costly as well and staff is frily
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Team Leonardo Royal
Anonym bruger
Overnattede i aug. 2022
Solorejsende
27 anmeldelse
2.0/5
Slået op den 12. dec. 2022
Too far and hotel room not clean not recommended for travel :(
Oversæt
Gæstebruger
Comfort-værelse
Overnattede i jan. 2025
Par
3 anmeldelse
1.0/5
Slået op den 6. feb. 2025
非常不滿意華人不友好吹風機是壞的打給前台的機子也很難用，被子非常臟正反兩面都很臟 有不明綠色幹掉的青苔狀污漬在被子上 還有黑點等。然後被芯也是跑出來的。 晚上入住的沒發現 早上一起來發現是墳墓對面的酒店。而且酒店非常的舊。 我個人覺得前台對我們中國人不是很友好，服務也很敷衍，很多東西還需要我去追問才有。 早餐很難吃，地理位置也不太好 去鐵橋羅馬廣場也有段距離。 太老舊了這個酒店，反正讓我對法蘭克福的有了不好的印象。電梯太小太擠，我覺得就是國內村裡的2星不能再多了，以及一進去感覺很陰森酒店房間。反正我是一秒都待不下去在這個酒店。 牙膏牙刷沒有 還要自己買。歐洲其他酒店一般都會説客户説了就會免費給。 我發現還不少中國人住，哎反正如果我報團旅遊讓我住這裏，我真的會滿臉黑線。
Oversæt
Svar fra overnatningssted: Dear Guest,First of all, we would like to apologise that your stay at our Hotel Leonardo Royal Frankfurt did not meet your expectations. Your opinion is very important to us and we take your feedback very seriously.We are very sorry to hear that you were unhappy with the condition of your room. We place great importance on cleanliness and comfort and sincerely apologise for the inconvenience you experienced. We always endeavour to provide a pleasant atmosphere for our guests. We regret that you found our staff unfriendly. Our goal is to provide excellent service to every guest, regardless of their background. We will use this feedback to further improve our service.Our hotel is conveniently located, with a bus stop right outside the door, from where you can reach the city centre in just minutes. We also attach great importance to a varied and high quality breakfast offer and prepare fresh egg dishes on request.We would like to emphasise that we have an open ear for all our guests' concerns. You can contact the team on site at any time so that we can offer you another room or try to solve the problem.With kind regards,Team Leonardo Royal Frankfurt