Bahia Mar Fort Lauderdale Beach - DoubleTree by Hilton anmeldelser

Not one person that worked there had a smile on their face or was friendly or helpful

Do not stay in the motel rooms which are garden view they are awful Stains , holes

One of the worst experiences during check in, starting by being badly treated by valet parking guys once explained we'll park by ourselves, then at the reception by not interested girl that wanted to take double payment. Totally different experience during check out - another girl was super kind but promised an invoice was never sent to us. Hotel is nice, well located, but do not expect nothing really particular

Bahia Mar was a nice hotel. Check in was easy and the room itself was comfortable. There is an extra daily fee called Resort Fee Amenities that we were surprised to see at check out. I’d definitely suggest to ask about this to avoid a shock later on.

The location was great because it was right off the beach but it wasn’t as great the experience. First they have hidden charges they don’t tell you online when you are booking the hotel, you only find out about the charge right when you finish paying (like the hotel $40 fee) and when you are checking in they charge $48 for mandatory valet service if the $42 self parking is full. Additionally, we thought we were going to say in the big building as shown in the picture but no they made up stay in a smaller building across the parking lot. The rooms do not look like they do in the pictures, they are a lot smaller and not that nice. Overall I didn’t enjoy the hotel at all but now I know for next time

Very disappointed . Not clean at all, I had to change room 3 times.

The hotel is located in a nice location and beach front. The main issues are being a very old building and there is only valet parking. Also there are additional fees for everything. Breakfast does not worth $35 (without tip/service)

Staying was great, checking in quick

Nice hotel in great location with direct access to the beach and local restaurants. Service was OK, the team always seemed to be trying hard to deliver best possible service, only exception was at the Breeze Cafe during the daytime where the lady really appeared to lack interest in being at work. Wonderful pool area which was surprisingly busy and good atmosphere watching the Fifa World Cup on tvs at the bar. Room was OK, good facilities. Only criticism was door lock to balcony didn't work and there was a horrendous smell on first day - like a dead animal or wet carpet?. I left the balcony door open whilst in the room to air it out which seemed to resolve it.

Some of your staff need to be taught how to communicate with hotel guests. I was coming down the double staircase to the lobby and was met by one of your staff who was cleaning the stairs. She looked at me and said "no" go around! She didn't smile or say thank you or sorry for the inconvenience. I thought maybe she didn't speak english. Later that day I saw the same staff member talking with my friend, and she was all smiles and very nice. The only difference between my friend and me was the color of our skin.

This place was very disappointing overall mostly due to cleanliness. We paid extra for a marina view which actually meant a much smaller, much older building across the courtyard. Our hallway smelt like sewage for half the stay due to a room nearby having a plumbing issue and 3 roaches were found in the main building of the limited time we spent there.

The hotel was great. Very helpful would definitely stay here again