Hampton Inn & Suites by Hilton- Newark Airport Elizabeth

Waited for more than an hour at EWR P4 in a cold January winter, shuttle bus never came. Shower bottle gel was empty and not replaced. They clean the room once every other day, meaning the 2 x water bottle was not refilled. When I asked from front desk, they refused to offer. Breakfast was decent. Location was near to mall.

This is the second time we've stayed at this hotel. It works out well for us because it is close to Newark liberty airport. There are a few places to eat around this hotel but not much. There is a very large mall within walking distance and it has a few restaurants in it as well. I'm talking IHOP, tgi Friday's and the like. As for the hotel, it's somewhat average but OK for at nights sleep prior to flying out, or just before a cruise. In our room, just like before, the USB ports at the bedside don't work, and the water pressure is fairly low. On this particular trip they even ran out of paper plates for the morning breakfast. I thought this was a easy fixable problem by just sending somebody to go buy some. It was somewhat inconvenient for the guests as they only had bowls for your eggs and sausage. Not necessarily a deal breaker, but I felt like somebody should have taken care of this. The coffee is good they have free transportation to the airport running on the quarter hour, 24 hours a day. When we stayed there prior to taking a cruise, they also provided transportation to the cruise port costing$36 per person. They also offer round trip transportation from the cruise port if needed. Would we stay there again? Probably not. There are several other hotels that are right across the street and I think we'll give them a try next time.

I asked trip.com to show me hotels near jfk with a hotel shuttle. Hampton inns showed up. Turned out it was a hampton inn at NEWARK airport. When I discovered that it was a $200 uber ride to the hotel I called both the hotel and trip.com and they both said it was the other who had to fix it so I was out $300 for a last minute room at a hotel near the JFK airport while not being given a refund for the hampton where I did not stay.

Close a shopping mall, very convenient! Airport shuttle was quick and good service. Room is also big and cozy, a pleasant stay , thank you !

good location close to the airport and a nice shopping mall

The hotel was in a great location for our early morning flight and the shuttle service was perfect.