MT Haryono St No.Kav. 6-7, Cawang, Jatinegara, East Jakarta, Jakarta, Special Capital Region of Jakarta, 13340, IndonesiaVis hoteloplysninger
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1 nat
Gæsteanmeldelser
4.5/5
Fantastisk
241 anmeldelse
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Bekræftede anmeldelser
Placering4.5
Faciliteter4.3
Service4.6
Renlighed4.5
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Alle anmeldelser(241)
Positive anmeldelser(237)
Anmeldelser med billeder/video(79)
Fantastisk ophold!(39)
Rent og ryddeligt(37)
Fantastisk service(36)
Fantastiske værelser(28)
Store værelser(11)
Fantastisk mad(7)
Fantastisk beliggenhed(7)
God værdi for pengene(6)
Negative anmeldelser(4)
Chapman
Superior-værelse
Overnattede i sep. 2024
Solorejsende
5 anmeldelse
3.5/5
Slået op den 23. sep. 2024
It is very good for taking breakfast here
The choices are very good
Oversæt
Svar fra overnatningssted: Dear Mr. Chapman,Thank you so much for your positive review about breakfast at our hotel! We are delighted to hear that you enjoyed the variety of options we provide. We always strive to offer the best selection to ensure our guests start their day right.We truly appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.Best Regards,Hermawan PriyatnaGeneral Manager
Susiana208
Superior-værelse - ikkeryger
Overnattede i okt. 2024
Forretningsrejsende
6 anmeldelse
4.5/5
Fantastisk
Slået op den 3. dec. 2024
Nice place, but amenities was uncomfortably low quality. Staff was less friendly.
Oversæt
Svar fra overnatningssted: Dear Mrs. Susiana,Thank you for sharing your thoughts about your recent stay with us. We are glad to hear that you found our property pleasant, but we are truly sorry to learn that the quality of amenities and the level of service from our staff did not meet your expectations.Your comfort and satisfaction are our top priorities, and we regret any inconvenience you experienced. Please rest assured that we will address your concerns with our team to ensure improvements are made. Providing warm and attentive service is something we strive for, and we will work to ensure all our guests feel genuinely welcomed and valued.We appreciate your feedback, as it helps us grow and improve. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience.Best Regards,Ahmad RoviqDuty Manager
kusuma
Superior-værelse
Overnattede i dec. 2024
Forretningsrejsende
14 anmeldelse
5.0/5
Enestående
Slået op den 20. dec. 2024
Proses cek in & out cepat. Responsif, ramah. Mkanan enak🙏
Oversæt
EricKim0701
Superior-værelse - ikkeryger
Overnattede i nov. 2023
Forretningsrejsende
3 anmeldelse
2.2/5
Slået op den 16. nov. 2023
I was bussiness trip in Jakarta City when i arrive less staff care to clients and nothing on time to do it .especially DRY cleaning. Also sound from outside so cloud .
Oversæt
Svar fra overnatningssted: Dear Mr. Haryun,Thank you for your time in sharing your experience at the hotel.We are very happy to hear your review and apologize for the inconvenience. We take your input seriously for our future improvements. In response to the unsatisfactory service provided, we apologize. Regarding this problem, we will immediately follow up by carrying out training and coaching to ensure that, in the future, it will be even better for the comfort of guests staying. Hopefully this doesn't reduce your confidence in not returning to the hotel. Your input means a lot to us as motivation to continue to improve the quality of our services.Once again, thank you for making our hotel your choice, and we look forward to welcoming you back to Hotel Harper.Best regards,Hermawan PriyatnaGeneral Manager
Gæstebruger
Superior-værelse
Overnattede i nov. 2024
Andet
3 anmeldelse
3.0/5
Slået op den 3. dec. 2024
Lack of variety in food menu
Less cakes or snacks
Oversæt
Svar fra overnatningssted: Dear Sir/Madam,Thank you for sharing your feedback about your recent experience. We appreciate your suggestion regarding the variety in our food menu, particularly in the selection of cakes and snacks. Your input is valuable in helping us improve and cater to our guests' preferences.Rest assured, we will review your comments with our culinary team to explore how we can enhance our offerings to better meet expectations. Should you have any specific suggestions or preferences, we’d love to hear them so we can further tailor our menu.We hope to welcome you back in the future and provide you with an even more enjoyable dining experience.Best Regards,Ahmad RoviqDuty Manager
dina
Superior-værelse
Overnattede i sep. 2024
Rejs med venner
145 anmeldelse
4.0/5
Meget god
Slået op den 13. okt. 2024
staff good, location was good, overall okkk deh thankksss yaayy
Oversæt
Svar fra overnatningssted: Dear Mrs. Dina,Thanks for leaving us such a wonderful review.We are thrilled that you loved your experience; our staff will definitely be happy to know what you have to offer. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.So thanks for your wonderful rating and we look forward to seeing you again.Sincerely yours,Hermawan PriyatnaGeneral Manager
setiawan.aries
Superior-værelse
Overnattede i aug. 2024
Forretningsrejsende
22 anmeldelse
5.0/5
Enestående
Slået op den 23. aug. 2024
Everything is okay.
The room is bigger
The staff is helpful
Oversæt
Svar fra overnatningssted: Dear Mr. Setiawan,Thanks for leaving us such a wonderful review.We are thrilled that you loved your experience; our staff will definitely be happy to know what you have to offer. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.So thanks for your wonderful rating and we look forward to seeing you again.Sincerely yours,Hermawan PriyatnaGeneral Manager
W
Deluxe-værelse
Overnattede i jun. 2024
Familie
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 13. jun. 2024
Not bad for an overnight stay before heading off to Bandung via speed train.
Oversæt
Svar fra overnatningssted: Dear Mr/Mrs. Kw,Thanks for leaving us such a wonderful review.We are thrilled that you loved your experience; our staff will definitely be happy to know what you have to offer. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.So thanks for your wonderful rating and we look forward to seeing you again.Sincerely yours,Hermawan PriyatnaGeneral Manager
Noviandi Ichsan
Juniorsuite
Overnattede i feb. 2024
Familie
22 anmeldelse
4.0/5
Meget god
Slået op den 6. feb. 2024
Staying here for cousin's wedding at HK building.. why the toilet is small even for junior suite? 😂
Oversæt
Svar fra overnatningssted: Dear Mr. Noviandi,Thanks for leaving us such a wonderful review.We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Hermawan PriyatnaGeneral Manager
Stevan
Deluxe-værelse
Overnattede i maj 2024
Familie
1 anmeldelse
3.5/5
Slået op den 25. maj 2024
Great location, but the cleanliness of the room can be improved
Oversæt
Svar fra overnatningssted: Dear Mr. Stevan,Warm Greetings from Harper MT Haryono Jakarta.We are very happy to hear from you and your input means a lot to us as motivation to continue to improve the quality of our services.We apologize regarding the level of cleanliness in the room which was beyond your maximum standards and caused a less than memorable experience while at the hotel. We will conduct "Refreshment Training" for our staff to continue to improve cleanliness standards continuously.Hopefully this will not be a reason not to return to the hotel. Thank you for taking the time and providing great feedback.Best regards,Hermawan PriyatnaGeneral Manager
Gæstebruger
Superior-værelse
Overnattede i jul. 2023
Par
2 anmeldelse
4.5/5
Fantastisk
Slået op den 19. aug. 2023
spent one night here. quite great, comfortable & spacious room. but i need to wait for more than 30 mins to check in. overall good
Oversæt
Svar fra overnatningssted: Dear Mr. Rangga, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Hermawan Priyatna. General Manager.
SURYA ADII
Superior-værelse
Overnattede i dec. 2023
Par
4 anmeldelse
5.0/5
Enestående
Slået op den 13. dec. 2023
Gooooood
Oversæt
Svar fra overnatningssted: Dear Mr. Surya,Thanks for leaving us such a wonderful review.We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Hermawan PriyatnaGeneral Manager
Dwiki
Deluxe-værelse
Overnattede i jul. 2024
Solorejsende
14 anmeldelse
5.0/5
Enestående
Slået op den 21. jul. 2024
Nice place at cheaper for staycation
Oversæt
Svar fra overnatningssted: Dear Mr. Dwiki,Thanks for leaving us such a wonderful review.We are thrilled that you loved your experience; our staff will definitely be happy to know what you have to offer. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.So thanks for your wonderful rating and we look forward to seeing you again.Sincerely yours,Hermawan PriyatnaGeneral Manager
Anonym bruger
Superior-værelse
Overnattede i jan. 2024
Solorejsende
1 anmeldelse
3.2/5
Slået op den 1. feb. 2024
There is no sauna available with a cold plunge pool, which is a shame
Oversæt
Svar fra overnatningssted: Dear Sir/Madam,Thanks for leaving us such a wonderful review.We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Hermawan PriyatnaGeneral Manager
Gæstebruger
Juniorsuite
Overnattede i maj 2023
Par
2 anmeldelse
5.0/5
Enestående
Slået op den 14. maj 2023
This harper hotel is good and also nice but the parking area is too far from lobby
Oversæt
Svar fra overnatningssted: Dear Sir/Madam, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Hermawan Priyatna. General Manager.