Longemont Zoo Hotel

Longemont Zoo Hotel anmeldelser

Longemont Zoo Hotel

Biyan Village, Taihu Tuying Resort, Changxing, Zhejiang, ChinaVis hoteloplysninger
Longemont Zoo Hotel
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Gæsteanmeldelser

4.4/5
16400 anmeldelse
Bekræftede anmeldelser
Placering4.4
Faciliteter4.3
Service4.4
Renlighed4.4
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Alle anmeldelser(16400)
Positive anmeldelser(15157)
Anmeldelser med billeder/video(4740)
Venligt personale(7732)
Fremragende til børn(1556)
Praktisk beliggenhed(1388)
Gennemsnitlig lydisolering(565)
Fantastisk udsigt(263)
Har faciliteter til børn(95)
Negative anmeldelser(1243)
Gæstebruger
Familieværelse - med udsigt
Overnattede i mar. 2025
Familie
2 anmeldelse
4.2/5
Meget god
Slået op den 5. apr. 2025
All works are kind and cleaned room. However sound insulation is not fully secured, too crowded for breakfast time and limited restaurants around the hotel. To me and family members, zoo and circus were motivated so I have satisfied overall condition.
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VAHAGN
Overnattede i jan. 2024
Familie
3 anmeldelse
2.2/5
Slået op den 8. feb. 2024
“The hotel is called ‘Zoo Hotel’ but it doesn’t offer access to the zoo. The rooms for families could be safer for kids. The food is okay, but the coffee is terrible. The location is great, though.
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Svar fra overnatningssted: 尊敬的客人,非常遺憾此次入住體驗未能符合您的預期,我們已將情況逐一記下,並反饋至酒店管理層,同時也針對服務欠佳,包括如何加強員工培訓以提供更好地服務,如何優化酒店產品以提升客人入住體驗等。誠摯希望您可以再次光臨哦。見證我們和小夥伴們的成長與進步,我們定將為您提供更優質的服務體驗,相信下次再見,我們可以做得更好讓您滿意呢!
tequila_cn
Animal-Themed Family Room
Overnattede i jul. 2024
Familie
4 anmeldelse
3.5/5
Slået op den 4. aug. 2024
Second time staying in the hotel and most problably the last time. We chose it for the bunk bed for kids and the location easiness to get to the waterpark and zoo. Best experience is that they gave us room even when we reached around 10AM, last time we had to wait for long time. Good selection of breakfast, especially if you like Chinese food, our family enjoyed it. Now not so good thing, had to ask the front desk to have our bed made even after keeping the sign on for clean up the room and coming back to the room during evening time. Cleaning staff said had to call front desk to change the used cups after drinking coffee she cannot change it. Overall Ok experience.
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Sam - Hangzhou
Animal-Themed Family Room
Overnattede i dec. 2023
Familie
4 anmeldelse
5.0/5
Enestående
Slået op den 5. jan. 2024
It was really good trip and amazing experience in this nice design hotel. The room was quite noce with the special zoo design which made kids really happy, they where happy with the bed type , with the tub in our bathroom. It was so close to all important and very fun places, next to the Safari park, ice palace (you can take snowboard and ski ⛷️ ) Ancient town etc… And the costumer service is really nice , they are so helpful, we where having problem with our minibar it was not working, so they brought us everything we need(and even more) in several minutes. The breakfast was really yummy and western food, but tbh you can find everything you need there not just western or Chinese, they made for us amazing Americano ☕️
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Anonym bruger
Animal-Themed Family Room
Overnattede i okt. 2023
Familie
14 anmeldelse
5.0/5
Enestående
Slået op den 19. nov. 2023
双人大马戏演出门票:good!
Oversæt
Svar fra overnatningssted: 尊敬的客人,謝謝您的喜歡和支持,您的滿分好評是我們最大的動力,我們一定會繼續努力堅持做得更好的,祝您生活愉快,工作順利。
AB16
Familieværelse - med udsigt
Overnattede i sep. 2023
Familie
1 anmeldelse
4.2/5
Meget god
Slået op den 10. okt. 2023
Staff was really cooperative, specially the english speaking staff, breakfast was just ok, it was nice experience,
Oversæt
Svar fra overnatningssted: Your satisfaction is our greatest honnor,I hope you're happy every day.
Gæstebruger
Gæsteværelse - med udsigt (dobbeltseng)
Overnattede i mar. 2023
Familie
9 anmeldelse
1.7/5
Slået op den 4. apr. 2023
Let's start with the good. The zoo was nice with a large variety of animals to see. We spent about 4 hours at the zoo and saw just about every thing. We did not watch any of the animal shows. The view overlooking the zoo from our balcony was beautiful. The circus show was the highlight of our stay. The circus show was very well done and the entire family enjoyed the show from start to finish. Now the BAD! The room's floor was filthy! It was covered by a layer of dust. The bathrooms ventilation didn't work effectively. The room's wallpaper and paint looked like a child applied it. The door handle would fall off every time we opened the door. The fire safety equipment was not up to code. Just watch the videos. And the worst was the lack of dinning options in and around the hotel. What was available was not very healthy or appetizing. Oh! And children over 1 meter had to pay for the breakfast buffet! First time we have had to pay for a breakfast buffet for my son who is 113cm. Overall, it just felt like this was a cheap hotel trying to pose as a classy family resort. Everything felt cheap, as if the hotel was cutting corners and trying to save money. Not a very enjoyable or comfortable stay. We will not stay at this hotel again.
Oversæt
Svar fra overnatningssted: Dear guest. Thank you for staying at the Dragon Dream Animal World Hotel. We are sorry to know that you have a bad check-in experience, your feedback is very important to us, we also feedback to all relevant departments and take measures as soon as possible, we will strengthen the training of staff hygiene and cleanliness, the hotel will inevitably leave a trace of years after countless reception facilities and equipment, and we will continue to strengthen the daily maintenance and maintenance of facilities and equipment. The hotel attaches great importance to the views of each guest, we will further improve our facilities and services, we sincerely look forward to your visit again.
Gæstebruger
Gæsteværelse - med udsigt (2 senge)
Overnattede i okt. 2024
Familie
2 anmeldelse
5.0/5
Enestående
Slået op den 9. nov. 2024
ting bu c
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Gæstebruger
Familieværelse - med udsigt
Overnattede i jan. 2024
Familie
2 anmeldelse
2.0/5
Slået op den 14. feb. 2024
low,,,,,low
Oversæt
Svar fra overnatningssted: 親愛的客人,非常感謝您抽出寶貴的時間分享您的入住體驗感受,綜合您在入住期間反饋的上述問題沒能給給您滿意的入住體驗深表歉意,請再次接受我們的真誠道歉,酒店會再加強整改措施並確保同類的問題不會再次發生。我們會不斷致力於完善每一個細節,請您不要因為此時影響到您的心情,願您每時每刻都開心快樂,期待您的下次光臨。
Anonym bruger
Boutique-værelse(queensize-seng)
Overnattede i mar. 2025
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 5. apr. 2025
首先首先,在最開始的時候,先實名制感謝一下主動來聯繫加微信的管家-小易,是我們本次旅行中最大的驚喜。提前告知注意事項,幫忙安排房間,幫忙補充需求,幫忙提供攻略,以及很多沒有提到的細節,能給滿分之上,因為有附加得分項。 房間更棒,非常滿意,體驗感幾乎是能到95分的。 買了套票,大馬戲,動物園,餵養卡等等都很不錯。這次湖州之行也基本上都非常順利。 如果要説美中不足,很中肯的,一個是體量太大,加上節假日,人實在是有點多。不過電梯沒有想象中的慢,我們住在高樓層,但是電梯運行速度還是很夠的。服務也在這個體量上算是非常OK的,所有的工作人員都比較熱情,絲毫沒有因為人多嘈雜或者工作量大而消極待客。餐食有點遜色,是唯一想要提出改進的建議。
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Anonym bruger
Animal-Themed Twin Room
Overnattede i mar. 2025
Familie
15 anmeldelse
4.6/5
Fantastisk
Slået op den 5. apr. 2025
優點 :一樓大堂很大,有十幾個辦理入住窗口。酒店工作人員態度很好,服務熱情,管家提前一天告知停車細節。距離大馬戲動物園冰雪世界都很近。缺點 :房間設施比較陳舊,定位親子酒店並未看出太多親子環境。一次性浴墊需要自費15元小超市購買。早餐品種一般,八點半高峯期明顯有些接待不過來。太湖古鎮商業化嚴重,不如南潯古鎮有腔調。從周邊配套和爛尾樓看,其實龍之夢樂園初衷設想是很美好的,但後期由於各方面原因未能實現。總之這次出行,給服務、大馬戲、古鎮煙花打滿分。
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Woshikaididaiwang
Gæsteværelse - med udsigt (dobbeltseng)
Overnattede i mar. 2025
Familie
1 anmeldelse
3.2/5
Slået op den 5. apr. 2025
房間看起來還是不錯,比較寬敞,但是安排在電梯口,且跟隔壁房間中間有門,一點不隔音,特別吵,最要命的是馬桶…才用了幾次就堵住了,太糟糕。浴室洗澡水流大,但是水温不是特別恆定。總體來説,設施還有更新的空間,主要是服務太差勁。 尤其是早餐,不説食物質量了,節假日人流大,但是毫無管理可言,排隊取煎蛋,有人插隊,煎蛋阿姨竟然一句話不説,還説她管不了,作為一個五星級酒店,管理水平如此差勁,真的是歎為觀止
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Gæstebruger
Animal-Themed Family Room
Overnattede i mar. 2025
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 5. apr. 2025
酒店位置離動物園很近,由於本次出遊主要目的地就是動物園所以動物酒店是首選。酒店衞生和佈置都沒得説,長頸鹿主題上下鋪小朋友很喜歡。雖然節日期間人非常多,但服務還是很棒,我們的專屬管家小錢也是從到酒店前開始就給予了很多旅行上的幫助。整體非常滿意!
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Gæstebruger
Animal-Themed Twin Room
Overnattede i mar. 2025
Familie
31 anmeldelse
5.0/5
Enestående
Slået op den 5. apr. 2025
酒店地理位置優越,離動物園和大馬戲都很近,旁邊餐飲方便。管家小易服務非常好,入住前主動聯繫,告知注意事項,入住當天幫忙聯繫入住,並贈送了早餐,非常好的管家。酒店房間大,有陽台,浴缸,對小朋友很友好,入住非常滿意!
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Dreamymengmeng
Gæsteværelse - med udsigt (2 senge)
Overnattede i mar. 2025
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 5. apr. 2025
我定的是景觀雙人房,房間不算新,也不算豪華,但勝在乾淨,也挺寬敞。值得表揚的是浴室水非常大,且花灑的水立刻就能熱,不需要等。總體住得挺舒服的。早餐雖然看起來種類多,但是不精緻,湊活吃,畢竟900多的價格包含雙人早餐還包含雙人雙景點(大馬戲和動物園)門票,再有過多要求就顯得那啥了。這個動物園的動物非常多,壕!挺好玩的,大人的話半天就能玩好,因為我們會忽略一些不感興趣的,但帶孩子的話得大半天甚至一天。附近的農家菜也不錯(太湖三白),每一家量都很大。總體來説挺好的,建議錯峯且自駕來,不然全是人人人人沒有任何體驗感可言。
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