Base Line Center, Juana Osmeña St, Cebu City, Cebu, 6000, PhilippinesVis hoteloplysninger
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1 nat
Gæsteanmeldelser
4.6/5
Fantastisk
106 anmeldelse
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Bekræftede anmeldelser
Placering4.5
Faciliteter4.5
Service4.5
Renlighed4.6
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Alle anmeldelser(106)
Positive anmeldelser(104)
Anmeldelser med billeder/video(40)
Venlig ejer(31)
Lækker morgenmad(29)
Fantastisk til forretningsrejser(9)
Fantastisk swimmingpool(9)
Store værelser(7)
I nærheden af shoppingområde(7)
Lækker buffet(6)
Fantastisk udsigt(5)
Negative anmeldelser(2)
Paolo Simion
Executive Queen Size-seng Studio
Overnattede i nov. 2024
Par
5 anmeldelse
5.0/5
Enestående
Slået op den 7. dec. 2024
Room is perfect, breakfast amazing, gym, swimming pool.
Best stay in Cebu!
Oversæt
Svar fra overnatningssted: Dear Paolo, Thank you for your wonderful review! We're delighted to hear that you enjoyed our perfect rooms, amazing breakfast, and excellent gym and swimming pool facilities. We're thrilled to be your top choice in Cebu and look forward to welcoming you back for another exceptional stay!Best regards, Abegail Nicolas | Manager, Operations
Wenie Luna
Executive-værelse med 1 soveværelse
Overnattede i jun. 2024
Familie
5 anmeldelse
5.0/5
Enestående
Slået op den 22. aug. 2024
The best place to stay with family and pets. Till next time. I love Citadines.
Oversæt
Svar fra overnatningssted: Dear Wenie, Thank you for taking the time in writing us a review! We are delighted to know you had an enjoyable stay and we all look forward in welcoming you back to your home-away from-home! Best regards, Abegail Nicolas | Manager, Guest Service
Gæstebruger
Executive Queen Size-seng Studio
Overnattede i maj 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 5. jun. 2024
Great service great experience to us
If I have another chance to visit Cebu, I will want to stay here again,thank you 🥰
Oversæt
Svar fra overnatningssted: Dear valued guest, Thank you for taking the time in writing us a review! We are delighted to know you had an enjoyable stay and we all look forward in welcoming you back to your home-away from-home! Best regards, Abegail Nicolas | Manager, Guest Service
Gene
Executive Tvilling Studio
Overnattede i okt. 2024
Familie
2 anmeldelse
5.0/5
Enestående
Slået op den 19. nov. 2024
Citadines Cebu is my family’s favorite accommodation in Cebu City. Different restaurants and supermatket on the ssne building. Taxi is very accessible. Clean room, with drinking water provided. Staff are all nice and you can feel the sincerity. Breakfast in Abaca is awesome! They elevated the taste of usual hotel buffet breakfast. Baked eggs, crispy bacon, pancakes, baked beans-must try -👌🏻
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for taking the time in writing us a review! We are delighted to know you had an enjoyable stay and we all look forward in welcoming you back to your home-away from-home! Best regards, Abby Nicolas | Manager, OperationsBest regards, Abegail Nicolas | Manager, Guest Service
jeunssi
Executive-værelse med 1 soveværelse
Overnattede i feb. 2024
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den 4. mar. 2024
i love citadines so much!!! it’s actually my second time here i booked it again bc the first one was nice! and this time (my second time) WAS THE BEST!!!! it’s my birthday and citadines surprised me with balloons and cake (?) from ABACA! I CRIED 😭 they’re so kind and the service is 🔛🔝 i’ll definitely book again soon. i love their lobby as well and the kind staffs, especially the guards sa entrance so welcoming and friendly!! ahhhh and the breakfast buffet??? chefs kiss ✨ thank you CITADINES! def one of my faves na! see you again soon <33
Oversæt
Svar fra overnatningssted: Dear jeunssi, Thank you for taking the time in writing us a review! We are delighted to know you had an enjoyable stay and we all look forward in welcoming you back to your home-away from-home! Best regards, Abegail Nicolas | Manager, Guest Service
Anonym bruger
Executive Queen Size-seng Studio
Overnattede i jul. 2024
Par
6 anmeldelse
4.7/5
Vidunderligt
Slået op den 1. nov. 2024
I recently stayed at this hotel and had a pleasant experience. The room was large and spacious, with a very comfortable bed that made for a great night's sleep. Although there was an air conditioner, it didn’t cool the room enough. The highlight of my stay was the friendly staff, who were always helpful and welcoming. Overall, it’s a solid choice for a relaxing getaway!
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for taking the time in writing us a review! We are constantly looking at ways to improve our services, and, following your feedback, I will focus my efforts to drive improvements in terms of the areas mentioned. Once again, thank you for your valued feedback. From all of us at Citadines Cebu City, we look forward to welcoming you again at any one of our serviced residences. Best regards, Abby Nicolas | Manager, OperationsBest regards, Abegail Nicolas | Manager, Guest Service
Gæstebruger
Executive Tvilling Studio
Overnattede i nov. 2024
Familie
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 29. dec. 2024
Our family liked Citadines. Very clean and great for families.
Oversæt
Svar fra overnatningssted: Thank you for your kind feedback! We're delighted to hear that your family enjoyed staying at Citadines Cebu City and found it very clean and great for families. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Best regards,Abegail Nicolas| Manager, Operations
PEASHOOTS
Executive Queen Size-seng Studio
Overnattede i jul. 2024
Par
8 anmeldelse
4.5/5
Fantastisk
Slået op den 14. aug. 2024
The hotel was nice and the breakfast was really good. The lady helped us check in early which was great, however when we needed to book a taxi they tried to charge us over 300% of the normal rate. I certainly advise looking elsewhere when booking taxis etc.
Oversæt
Svar fra overnatningssted: Dear Peashoots, Thank you for taking the time in writing us a review! We are delighted to know you had an enjoyable stay. Please know that the taxis along the Baseline center is not directly related to the hotel though we have our hotel car as well which has fixed rates. Once again, thank you and we all look forward in welcoming you back to your home-away from-home! Best regards, Abegail Nicolas | Manager, Guest Service
Gæstebruger
Executive Tvilling Studio
Overnattede i dec. 2023
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den 29. jan. 2024
The best decision ever in choosing citadines!!! The buffet breakfast sis superbbbbbb!!! The staff are very accommodating and easy to approach.
Oversæt
Svar fra overnatningssted: Dear valued guest, Thank you for taking the time in writing us a review! We are delighted to know you had an enjoyable stay and we all look forward in welcoming you back to your home-away from-home! Best regards, Abegail Nicolas | Manager, Guest Service
Gæstebruger
Executive-værelse med 1 soveværelse
Overnattede i jun. 2024
Forretningsrejsende
1 anmeldelse
3.5/5
Slået op den 12. jul. 2024
This is by far the worst experience I got from a Citadines hotel. And I have stayed across so many of its hotels. I booked for 3 pax and the check in staff said that I would still have to pay extra for an extra bed considering that I have booked for 3. And then finally she came to her senses and agreed to place an extra bed. And then the next day we went for breakfast and very rude staff refused to let us in stating that we only had breakfast for 2 pax instead of 3 which was contrary to my booking confirmation clearly stating breakfast for 3 pax. And then the following day, they refused us entry again stating that in their group chat we had zero breakfast provision. This was like 3 of the breakfast place staff including their supervisor/ manager. They were very rude. And so on our third and last day we just chose not to go to the breakfast to avoid further humiliation. This came very unexpected for a Citadines hotel. Also raised the issue of cleanliness. The room was not so clean on the first day.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for taking the time in writing us a review. I noted that we failed to meet your expectations in certain aspects of your recent stay with us. I am very sorry for having failed to give you the service all our guests expect and deserve. We are constantly looking at ways to improve our services, and, following your feedback, I will focus my efforts to drive improvements in terms of the areas mentioned.Once again, thank you for your valued feedback. From all of us at Citadines Cebu City, we look forward to welcoming you again at any one of our serviced residences.Yours sincerely,Abegail NICOLAS | Manager, Guest Service
Gæstebruger
Executive Queen Size-seng Studio
Overnattede i maj 2024
Solorejsende
7 anmeldelse
5.0/5
Enestående
Slået op den 18. sep. 2024
verry nice hotel in the middle of Cebu city,when you walk outside you habe restaurant and 7/11 at the groundfloor of the appartment. walking distance from central Cebu city everything close to your stay. The breakfast is good and have choose,no Netflix that whas a little bit dissapointed the rest whas definitly good and will go back for sure
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for taking the time in writing us a review! We are delighted to know you had an enjoyable stay and we all look forward in welcoming you back to your home-away from-home! Please know that your comments about the ability to watch Netflix has been shared with our technical team. Though it may be a challenge, we will ensure that we are able to find a way to make this happen. One again, thank you!Best regards, Abby Nicolas | Manager, OperationsBest regards, Abegail Nicolas | Manager, Guest Service
Gæstebruger
Executive-værelse med 1 soveværelse
Overnattede i jan. 2024
Familie
1 anmeldelse
4.0/5
Meget god
Slået op den 13. feb. 2024
yes the service superb and the buffet breakfast are delicious😊
Oversæt
Svar fra overnatningssted: Dear valued guest, Thank you for taking the time in writing us a review! We are delighted to know you had an enjoyable stay and we all look forward in welcoming you back to your home-away from-home! Best regards, Abegail Nicolas | Manager, Guest Service
Gæstebruger
Executive Queen Size-seng Studio
Overnattede i okt. 2023
Par
16 anmeldelse
3.5/5
Slået op den 28. nov. 2023
The staff is really friendly. But the conditions of room are not very good, especially the restroom. Moreover every morning there was a queue for breakfast. Very annoying.
Oversæt
Svar fra overnatningssted: Dear valued guest, Thank you for taking the time in writing us a review. I noted that we failed to meet your expectations in certain aspects of your recent stay with us. I am very sorry for having failed to give you the service all our guests expect and deserve. We are constantly looking at ways to improve our services, and, following your feedback, I will focus my efforts to drive improvements in terms of the areas mentioned.Once again, thank you for your valued feedback. From all of us at Citadines Cebu City, we look forward to welcoming you again at any one of our serviced residences.Yours sincerely,Abegail NICOLAS | Manager, Guest Service
Gæstebruger
Executive Tvilling Studio
Overnattede i mar. 2024
Forretningsrejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 19. apr. 2024
Breakfast is Superb! Room has completed amenities unlike others. Definitely I will come back to this hotel.
Oversæt
Svar fra overnatningssted: Dear valued guest, Thank you for taking the time in writing us a review! We are delighted to know you had an enjoyable stay and we all look forward in welcoming you back to your home-away from-home! Best regards, Abegail Nicolas | Manager, Guest Service
Myla
Executive Tvilling Studio
Overnattede i okt. 2024
Par
3 anmeldelse
5.0/5
Enestående
Slået op den 20. dec. 2024
Great location , will definitely come back.
Oversæt
Svar fra overnatningssted: Dear Myla, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our location and plan to return. We look forward to welcoming you back soon!Best regards, Abegail Nicolas | Manager, Operations