Lotte Hotel Busan anmeldelser

Modern hotel, nice decor, plenty of facilities (extra charge required), poor service. Swimming pool, sauna, gym all require additional charge or are only included with premium rooms and above. The facilities are great and gym is of a commercial level. Hotel staff were not very welcoming and rather depressed. Even though the hotel is in the city center, it's not really near any of the main spots you'd want to check out. We ended up taking a 30-minute taxi ride every day just to see the sights, which was a bit of a hassle.

Very convenient location, staffs are nice and provided excellent services. Definitely will recommend tourists to stay in this hotel.

Hotel is 5 min walk from Seomyeon train station. Casino is within the hotel on level 3. Buffet breakfast is delicious. Many street food at night nearby hotel.

We had good stay at Lotte hotel Busan. Itssuper convenient as thr hotel is within the mall. There are lots of good food in the vicinity as well.

Excellent location, rooms were very spacious & clean. Staff were excellent, helped us get tickets for attractions that we struggled to get. taxi’s and anything else we needed. Very polite, spoke good English.

Unless you want to stay near the beach, Hotel is centrally located from other destinations that I want to go and not too far from Busan station. Food street near hotel has lots of hidden gems

The service at this hotel was really good compared to other hotels. They were able to find my guest information from my previous stays at Lotte hotel in Hanoi. The hotel was built many years ago and the rooms are dated. The spa and sauna are free which are good but the pool access is chargeable at 30,000 KRW which isn’t a very attractive price. The room was upgraded, which was nice, that said I can’t really tell the differences.

The service of the hotel was excellent, staff were very friendly and helpful. It is situated in a great location close to a busy nightlife area (not affecting sleep!) and within a convenient mall. The downside is the extra money to pay for using the pool which isn’t noted on trip.

Rooms are spacious. Breakfast was good, many varieties. Ice cream for breakfast was the best. Haha. Overall staff were polite and friendly. The only thing they need to improve is the smell of the corridor. It was like stuffy, mouldy kind of smell. Maybe they can spray some perfume.

One of the best hotel in Busan, lounge food and service is quite good and there’s dedicated checkin area at level 33. Cocktail selection is great and many hard liquor. View from the room is nice also. Room is big and clean, will definitely come back.

Rooms are spacious and clean. Staffs are friendly. Location is great. We love the sauna and the fitness room

Very good location, close to many amenities. Services from the hotel was excellent. I would stay at the same hotel again.

Good location, room is very clean & comfortable, nice service & hotel workers are friendly and willing to help always.

hotel frond desk is very good, help me to open hotel members for next time check in and concierge is perfect service. I will come again