Divan Bursa

Divan Bursa anmeldelser

Divan Bursa

Kukurtlu Mah. Dr. Rustu Burlu Cad. No: 11, Bursa, 16080, TürkiyeVis hoteloplysninger
Divan Bursa
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Gæsteanmeldelser

4.5/5
Fantastisk
83 anmeldelse
Bekræftede anmeldelser
Placering4.6
Faciliteter4.3
Service4.6
Renlighed4.6
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Alle anmeldelser(83)
Positive anmeldelser(81)
Anmeldelser med billeder/video(13)
Rent og ryddeligt(19)
Fantastisk ophold!(18)
Fantastisk beliggenhed(15)
Fantastisk service(14)
Lækker morgenmad(5)
Negative anmeldelser(2)
Saif R. Al Rawi
Superior-2-personersværelse med udsigt over haven
Overnattede i dec. 2024
Forretningsrejsende
5 anmeldelse
5.0/5
Enestående
Slået op den 14. jan. 2025
It was a nice stay , a clean and quiet rooms A very kind and friendly lady at the reception names nur Recommended
Oversæt
Svar fra overnatningssted: Dear Mr. Saif, Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay and found the rooms clean and quiet. We also appreciate your lovely words about Nur at the reception. She will be thrilled to hear your compliments. We hope to welcome you again in the future. Best Regards
Gæstebruger
Superior-dobbeltværelse med udsigt til have
Overnattede i aug. 2024
Familie
4 anmeldelse
2.0/5
Slået op den 27. okt. 2024
Parking the car was a total disaster. If you don't give your car to the staff (vale), which of course needs money for this service, you need to park the car in the car park by yourself. That is still fine. However, they don't allow you to use the shortcut within the building to reach your room. Instead, you have to walk back around the hotel and go to the main gate again. Instead, they could adjust this gate to guests very easily. The real scary thing happened after I still decided to park it myself. 1) I parked it, and the staff member who gave all this info in the hotel reception came to the garage with his special shortcut and told me that I should park somewhere away, which was watery, and it was easy to see the leakage from the ceilings. By the way, it was a wedding car.. Imagine I am still trying to protect the car with the flowers on it. 2) Anyway, I didn't want any problems with this special night. I accepted it. I parked it at the place he suggested. Then a security officer came and told me I could not park there, that it belonged elsewhere, etc. I was shocked. 3) I tried to explain the situation. Then I parked the car in this very small, weird parking area. 4) As I was leaving the car, the same hotel staff member came with a very posh car to park and yelled at me, 'Why did you park here, etc.?' 5) I did my best to explain.. Imagine I am still in my wedding suit with a wedding car. LUCKILY, he said, 'Ok, fine!' and he tried to look for somewhere to park. And I walked back around the hotel at night. It was the worst possible experience I can imagine. Thanks for that..
Oversæt
Svar fra overnatningssted: Burak Bey Merhaba, Thank you for sharing your detailed feedback regarding your experience with parking at our hotel. I sincerely apologize for the challenges you faced during your stay, especially on such a special occasion. I understand how frustrating it must have been to navigate the parking situation, especially with a wedding car. Your comments about the accessibility of the parking area and the communication from our staff are concerning, and I assure you that we will address these issues with our team to improve the experience for future guests.We aim to provide exceptional service, and it’s clear we fell short in this instance. Your feedback is invaluable in helping us enhance our operations and ensure that all guests have a seamless experience. I hope you will consider giving us another chance in the future. We would like to contact you regarding this matter at your convenience. We would love to provide you with the experience you deserve. Best Regards
Gæstebruger
Superior-dobbeltværelse med udsigt til have
Overnattede i apr. 2024
Familie
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 4. jun. 2024
The receptionist and staff were friendly and helpful, and they gave us good tips on how to get back to Istanbul when we were finished with this leg of our holiday.
Oversæt
Svar fra overnatningssted: Dear Guest ,Thank you for your comments on the hotel information. We would like to express our appreciation to you again with the warmth of Divan Family under the roof of Divan Bursa Hotel Sincerely Divan Bursa Hotel Management
Gæstebruger
Superior-dobbeltværelse med udsigt til have
Overnattede i mar. 2024
Familie
1 anmeldelse
4.5/5
Fantastisk
Slået op den 1. maj 2024
The service was great and lovely stuff But Why you put alchool in the room for mini bar You need to pay Ok But with family and children room Its so bad I told reciption 2 times to remove it from room But they didnt remove from mini bar
Oversæt
Svar fra overnatningssted: Dear Waheed,Thank you for your comments on the hotel information. We would like to express our appreciation to you again with the warmth of Divan Family under the roof of Divan Bursa Hotel Sincerely Divan Bursa Hotel Management
FlorinM
Superior-dobbeltværelse med udsigt til have
Overnattede i maj 2024
Forretningsrejsende
38 anmeldelse
4.2/5
Meget god
Slået op den 26. jun. 2024
Good location near to city center. Furniture a little bit outdated.
Oversæt
Svar fra overnatningssted: Dear Guest ,Thank you for your comments on the hotel information. We would like to express our appreciation to you again with the warmth of Divan Family under the roof of Divan Bursa Hotel Sincerely Divan Bursa Hotel Management
Anonym bruger
Superior-dobbeltværelse med udsigt til have
Overnattede i dec. 2023
Familie
18 anmeldelse
4.5/5
Fantastisk
Slået op den 3. jan. 2024
The Hotel is good, staff is okay, not special but overall is okay.
Oversæt
Svar fra overnatningssted: Dear Guest, First of all, we would thankful for your choice of choosing to stay at our Divan Hotel Bursa, on your trip to Bursa. We are thankful for your valuations that you have shared with us. Inside the roof of Divan Hotel Bursa with Divan Family warmness, we would gladly welcome you again. Kindest Regards, Divan Bursa Hotel Management
SULEYMAN
Superior-dobbeltværelse med udsigt til have
Overnattede i dec. 2023
Par
4 anmeldelse
4.0/5
Meget god
Slået op den 30. jan. 2024
Nice! Clean,beautiful Good quality and good hospitality!
Oversæt
Svar fra overnatningssted: Dear Mr. Suleyman,First of all, we would thankful for your choice of choosing to stay at our Divan Bursa Hotel, on your trip to Bursa. Thank you for your comments on the hotel information. We would like to express our appreciation to you again with the warmth of Divan Family under the roof of Divan Bursa Hotel SincerelyDivan Bursa Hotel Management
fikri
Superior-dobbeltværelse med udsigt til have
Overnattede i nov. 2023
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 27. dec. 2023
It was great & worth it . Nice room
Oversæt
Svar fra overnatningssted: Dear Guest, First of all, we would thankful for your choice of choosing to stay at our Divan Hotel Bursa, on your trip to Bursa. We are thankful for your valuations that you have shared with us. Inside the roof of Divan Hotel Bursa with Divan Family warmness, we would gladly welcome you again. Kindest Regards, Divan Bursa Hotel Management
Gæstebruger
Superior-værelse - udsigt over byen(queensize-seng)
Overnattede i mar. 2023
Par
2 anmeldelse
5.0/5
Enestående
Slået op den 24. apr. 2023
Overall we had a very nice stay and really liked the room with a large balcony.
Oversæt
Svar fra overnatningssted: Dear Guest, First of all, we would thankful for your choice of choosing to stay at our Divan Hotel Bursa, on your trip to Bursa. We are thankful for your valuations that you have shared with us. Inside the roof of Divan Hotel Bursa with Divan Family warmness, we would gladly welcome you again. Kindest Regards, Divan Bursa Hotel Management
Andy Chapman
Superior-dobbeltværelse med udsigt til have
Overnattede i jan. 2023
Solorejsende
13 anmeldelse
5.0/5
Enestående
Slået op den 26. feb. 2023
Nice clean hotel with friendly helpful staff
Oversæt
Svar fra overnatningssted: Dear Guest, First of all, we would thankful for your choice of choosing to stay at our Divan Hotel Bursa, on your trip to Bursa. We are thankful for your valuations that you have shared with us. Inside the roof of Divan Hotel Bursa with Divan Family warmness, we would gladly welcome you again. Kindest Regards, Divan Bursa Hotel Management
Gæstebruger
Superior-dobbeltværelse med udsigt til have
Overnattede i nov. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 3. jan. 2025
Güzel otel konum iyi aile için uygun ilgili resepsiyon ve ayrıca park yeri olması güzel aracımızı parkedip taksi ile şehir içine yol aldık trafik ve park düşünmedik ***et keyifliydi. Teşekkür ederiz.
Oversæt
Svar fra overnatningssted: Değerli misafirimiz, nazik yorumlarınız için çok teşekkür ederiz. Otelimizin konumunu ve sunduğumuz olanakları beğenmenize çok sevindik. Park yeri imkânı sayesinde trafik ve park yeri gibi sıkıntılardan uzak kalıp rahatça şehri keşfetmeniz bizler için de mutluluk verici. Sizi tekrar ağırlamaktan büyük memnuniyet duyarız. Her zaman bekleriz.
Gæstebruger
Superior-2-personersværelse med udsigt over haven
Overnattede i jan. 2025
Forretningsrejsende
1 anmeldelse
2.5/5
Slået op den 18. feb. 2025
1. Odadaki kahve bardakları yikanmamisti, yenilenmesini taleonetmemize rağmen değiştirilmesi 2. Gördüğüm en pis havuza sahipti 3. Giyinme kabinlerinin anahtarları yoktu, son derece pisti 4. Termal bölgenin hamamı bu kadar soğuk ve pis olursa geriye birsey kalmıyor. Tavsiye etmiyorum tekrar konaklama yapmayacağız
Oversæt
Svar fra overnatningssted: Merhabalar, Yorumunuzu paylaştığınız için teşekkür ederiz. Konaklamanız sırasında yaşadığınız bu aksaklıklar için geriekli notlar alınmıştır.Oda temizliği ve detaylar konusunda daha dikkatli olacağımızdan emin olabilirsiniz. Talebinizi aldık ve gerekli düzeltmeleri yapabilmek için ekiplerimize ilettik.Değerli geri bildiriminiz, hizmet kalitemizi geliştirmemize yardımcı olmaktadır. Gelecekteki konaklamalarınızda daha iyi bir deneyim sunabilmek adına her zaman yanınızda olacağız. Divan Oteli'nin herangi bir spası ya da hamamı mevcut değildir. Yan binadaki spa ve termal alan ile ilgili yaptığınız yorumları ilgili firmaya ileteceğiz. Divan Otelinin maalesef herhangi bir termal tesis imkanı bulunmamaktadır. Saygılarımızla
Gæstebruger
Superior-2-personersværelse med udsigt over byen
Overnattede i jan. 2025
Familie
19 anmeldelse
4.8/5
Vidunderligt
Slået op den 2. mar. 2025
酒店衞生乾淨,雖然設施稍舊一些但一切都沒有問題,停車也非常方便,服務一流,性價比還可以。從酒店步行5分鐘有餐廳和超市,生活方便。去考古博物館-奧斯曼建築羣-城堡步行大約半小時左右,也算方便。
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for your kind feedback! We're happy to hear that you found the hotel clean and that you enjoyed the convenience of the parking and nearby amenities. We're also glad you found the service to be excellent and the location convenient for exploring local attractions. We appreciate your comments and hope to welcome you back in the future. Best Regards
Murat
Superior-dobbeltværelse med udsigt til have
Overnattede i nov. 2024
Par
24 anmeldelse
4.0/5
Meget god
Slået op den 11. jan. 2025
Otel nispeten iyi konumda , çalışanlar yardımsever ve ilgili , yalnız otel yeniden renowe edilmeli , bir de otopark biraz yetersiz Malesef .
Oversæt
Svar fra overnatningssted: Murat Bey Merhaba, Geri bildiriminiz için teşekkür ederiz. Otelimizin konumundan, çalışanlarımızın yardımsever yaklaşımından memnun kalmanız bizi sevindirdi. Konaklamanız sırasında yaşadığınız deneyimleri paylaşmanız, bizim için çok değerli. Otelimizin yenilenmesi konusunda belirttiğiniz önerinizi dikkate alarak, bu alanda iyileştirmeler yapmayı planlıyoruz. Ayrıca otoparkla ilgili yaşadığınız sıkıntı için üzgünüz; bu konuda da çözüm geliştirmeye yönelik çalışmalarımıza devam ediyoruz. Sizleri bir sonraki konaklamanızda tekrar ağırlamaktan mutluluk duyarız. Görüşlerinizi bizimle paylaştığınız için bir kez daha teşekkür eder, sağlıklı ve keyifli günler dileriz. Saygılarımızla
Travel with the Neighbour
Superior-dobbeltværelse med udsigt til have
Overnattede i nov. 2024
Par
15 anmeldelse
5.0/5
Enestående
Slået op den 10. jan. 2025
Yemekleri ve kahvesi çok lezzetli. Personeli güler yüzlü ve ilgili. Bursa'nın en iyilerinden biri 👍🏻
Oversæt
Svar fra overnatningssted: Merhabalar, Yemeklerimiz ve kahvemiz hakkındaki olumlu yorumlarınız için çok teşekkür ederiz. Ayrıca personelimizin güler yüzlü ve ilgili yaklaşımından memnun kaldığınızı duymak bizi çok mutlu etti. Sizlere hizmet vermek bizim için büyük bir keyif. Bursa’nın en iyilerinden biri olabilmek, misafirlerimizden aldığımız bu güzel geri bildirimlerle mümkün. Sizi yeniden ağırlamaktan büyük mutluluk duyarız. Tekrar görüşmek dileğiyle, sağlıklı ve mutlu günler dileriz. Saygılarımızla