Excelsior Planet

Perfect location hotel for ski wlth a perfect dinner menus.. All staff are super friendly.. hotel situated 200 meters to main slopes and plenty of restaurants and bars in walking distance .. We highly recommend to get dinner at hotel.. Planet will be our new location for winter holidays

After 21 visits over 18 years, I am running out of superlatives to describe this hotel. This year, we made two visits, one with our American family in February and later as a couple in March. The warmth of the welcome from all the staff, combined with the amazing cuisine never ceases to amaze me. On both visits, we stayed in a very spacious and recently refurbished junior suite with a view of the Matterhorn. The skiing convenience is a big advantage. The Cretaz lifts are less than 100m while the hotel offers a free shuttle to the gondola, with its direct access to Plan Maison, at the bottom of the village. Then there is the spa area (the booking system via reception avoids overcrowding) and a comfortable lounge, complete with log fire and friendly bar service. The balance of professionalism and friendliness really sets this hotel apart. For a skiing holiday, it is the perfect place to stay.

After 15 years at Excelsior Planet every year it is as good as the last. With a fantastic proximity to the main chairlift lift it is easy to be on the first lift every morning and then being welcomed back every day by a fantastic reception staff it is amazing. The hotel then has an amazing restaurant with a fantastic selection of meals every night with an amazing restaurant team, there is also an amazing wine menu with two fantastic sommeliers in Matteo and Ricardo. We couldn’t recommend the hotel more and wouldn’t go anywhere else!

A fantastic hotel with wonderful staff who were without exception, incredibly friendly and helpful. The hotel is perfectly located about 30 m from a chair lift. The food is also excellent. We were surprised every day by breadth of choice and quality of the food on offer which was not just Alpine fare but also sushi seafood steaks et cetera et cetera. A really varied menu with enough choices that there was always something you wanted. The rooms are also nice although if I was being hyper critical, the bathrooms et cetera are a little bit dated - for example the shower is inside the bath which is something I am personally not very keen on. It’s also nice to stay in a hotel that is actually in the town and a short walk from the shops, supermarket bars et cetera et cetera. I would really highly recommend this hotel and if we come back to Cervinia we will definitely stay there again.

I'd recommend staying half board as the food is generally excellent. There is a good choice each night, and they will cater for fussy children. The staff are great, especially Irene in the restaurant, but all work hard and make you feel very welcome. Special mention for the wine waiter who offered some great wines to try out. I don't think our room was as modern as some, but was still perfectly adequate although was dimly lit. We did have a view of the Matterhorn which was a plus. If skiing you are 2mins easy walk to the Cretaz chairlift, which was never that busy. The main gondola is too far to walk, so you can use the hotel minibus, however I found it to be unreliable having waited 15mins for it to move one day and not even start till 9am on another (lifts open 8.30) Overall, very good hotel, well situated and staff and food are excellent. Would stay again. Thank you for making my stay a pleasurable one.

Don’t understand previous reviews and so glad we discounted them when we chose this hotel. Firstly our flight was delayed so we missed dinner, the hotel served dinner in our room which was tasty and fresh. Breakfast was buffet style and excellent. Lots of hot and cold choices. The scrambled eggs were refreshed often and lovely and buttery. So many pastries, fresh breads, yoghurts, fruit, drinks, etc. you won’t go into the slopes feeling hungry. Coffee and tea was served to the table, waiting staff were always on hand to order fresh. Dinner is a great experience, we didn’t manage to eat all 5 courses on any night because the food was so plentiful but more importantly delicious and beautifully presented. Very attentive staff who were very friendly, special mention to Irene and Thomas. We stayed in a Junior Suite overlooking the Matterhorn (and car park but for us it was quiet). Not in one of the recently refurbished rooms but comfortable and clean. Fresh towels supplied twice daily. Lift to ski/boot room so no steep slope or stairs to navigate with tired legs at the end of the day. Short walk to the chair lift. We highly recommend this hotel and will definitely return.