Hoteller med morgenmad i Kapstaden

Very conveniently located quite close to V&A Waterfront. Every staff has been very kind and friendly and helpful, and I was impressed by the overall quality of service. One minor thing though: I wish they provided slippers for bedroom use. Otherwise an excellent value for money and I would stay here again on my next visit to CT.

My recent stay at Pullman Cape Town was overall very pleasant. The hotel itself is modern, well-maintained, and conveniently located in the heart of the city. The lounge area is a real highlight stylish, comfortable, and offering an excellent selection of wines that showcase some great South African labels. It’s a perfect spot to unwind after a long day exploring the city. The front desk and reception staff were outstanding friendly, attentive, and efficient throughout the stay. However, this high standard of service doesn’t quite carry through to the restaurants. Service there can be inconsistent, with some staff being great while others seem a bit disengaged. Breakfast was the most underwhelming part quite average with a limited selection, especially compared to the overall standard of the hotel. It’s functional but not memorable. On the plus side, the property offers free parking, which is a big advantage in central Cape Town, though it’s worth noting there’s no valet service. Overall, Pullman Cape Town delivers a comfortable and upscale stay with great hospitality at the front desk, an elegant lounge, and excellent wines just don’t expect the same polish at breakfast.

DoubleTree Cape Town - Upper Eastside was a wonderful experience! The hotel was spotless, and the staff were genuinely warm and attentive. From check-in to check-out, everything was smooth and professional. The location was convenient for business meetings, and it’s just a short drive to major attractions. The room was modern, comfortable, and well-equipped for a productive stay. The amenities, including the gym and restaurant, were excellent. I really appreciated the delicious breakfast and, of course, the signature warm cookie on arrival! Highly recommended for business travelers and anyone looking for quality service and a comfortable stay in Cape Town.

We booked the same room again on the 25th. Then we requested to check out at 1pm. We didn’t hear anything from no one. This morning at 10am there was knocking on our door. The lady said its time to check out. I said mo cause we requested to check out at 1pm. She went ahead and said there are extra fees and she will ask the front desk. 5min later knocked again on the door. Says no we cant stay and have to check out at 11am(note this was at 10:20am) when she told me, I went ahead and told her this is on them and we requested to leave later. She left, next minute, a man came back. All arrogant. Told me why didn’t I pack up my bags the previous night. Also said that if I dont leave cleaners will come. I said its okah they can come but I might still be busy packing up. He said if thats the case they can help me put my stuff outside. I told him I dont like the tone he is using and being aggressive. He said hr not aggressive but he definitely was and threatened me with security that will escort me out. He left and came back(note I was in my towel) he said he left me in my towel and I am still the same( note I took a shower, busy packing up stuff in the room as we came from abroad and had a lot of baggage) he said he is calling security. Then my husband came out of the room and told him why he using that tone with me and he been listening to him the whole time! This man immediately changed his whole tune when he saw my husband. So inappropriate! And disrespectful! Will definitely will not be staying here again.