Hoteller med morgenmad i Santa Rosa

"一進酒店就有一種穿越時光的感覺，雖然房間設備都老舊，隱隱還有些歲月的味道，但是絲毫不影響我對它的喜歡。 因為靠路邊，所以夜裡會有些吵，總體來説還算是能睡個好覺的。 唯一讓我失望的就是前台的服務態度，一位瘦瘦的白人女士，説話敷衍且滿臉都是對亞裔的歧視。 酒店很好，希望再來，但是又擔心會有這種不愉快的體驗……"

"Staying at the Hyatt was wonderful! I will come back again for the: 🛎️ Excellent Customer service 🍽️ Great breakfast 🐾 Pet friendly rooms 🛀 Bathtub 🏊Pool 📆Easy Booking 🌏 Location Nearby shopping mall, downtown restaurants, public transportation 40 minutes to SFO 15 minutes to Wine Country 20 minutes from Russian River"

"The trip started out poorly because Trip.com's payment was invalid. We had to text your staff for close to an hour before we could check into our room, so were late meeting our family members for lunch. The women at the front desk were terrific and were doing everything they could - they weren't able to give us a key until the payment was straightened out. So we weren't very happy with Trio.com's service. How could something like this happen, where your payment wasn't valid? I would like a discount on my next trip due to that problem. Once we were in, the service was excellent. The room was clean and quiet. The bed was comfortable. The pool and hot tub were open until 10pm and were warm and clean. We loved soaking and swimming each evening after visiting with family. The only curve ball was that the firepit wasn't operable. A man said it was due to the weather, but it had been clear and dry so that didn't make sense. Therefore, we had to drink our Christmas Eve Prosecco (which we bought at the hotel snack bar!) in the room, since it was too cold to sit outside without a firepit. Outside of that, it was a terrific visit and we would stay again. We do hope that Trip.com makes good on the billing issue so we will use your site again."