Hoteller med morgenmad i Monroe County

Great place to stay for escape room lovers… Check-in closes at 9pm, and staff clock out. There isn’t a 24hours reception desk, so if you’re driving down be sure to leave plenty of time and get in contact so that you receive your late check-in instructions, unlike us. We arrived at 10pm, to a locked gate, with no idea what the code to get in was, and as we do not have US phones, were unable to call the staff. A guest kindly let us into the resort, and there is a phone on top of a mail box with an out of hours number. After calling, staff were able to talk us through how to get our keys, but the series of steps definitely made it feel like an escape room. Room: Small and compact room. This hotel is laid out like a series of small cabin style huts. To be fair it had all the essentials, and was clean. The sink was in the room separate from the toilet and shower which was a bit strange. All amenities provided. Unfortunately, the AC unit is very loud, but there is also a fan, which is quieter, and tolerable to have on when sleeping. It is hard to sleep with the AC on. Staff were very pleasant and accommodating. Free drinks on check in and check out, no nasty surprises with the resort fee, which is $21.50. Breakfast options were limited, consisting of fruit (melon and pineapple), mini-pastries, granola yoghurt pots and waffles. Instant coffee in flasks. Waffles were made fresh by the staff. Plenty of cats were roaming around the resort. Extras: Only a small car park was available, with about 6 spaces. It costs $30 to park here overnight, but there is street parking available outside for $6/hr between 8am-10pm. You can hire bikes to explore Key West for $15 per day. Location: Very lively location, best location, right in the heart of all the shops, bars and cafes, walking distance to all the attractions.

The Front desc team ruined absolutely my all experience. Starting from an agent that I ask for upgrade and gave us for a reasonable amount a •better* room. That ended being in front of construction rooms. Drilling loud noise all day from 9am to 5pm. Also we ask for another options to eat since it seems to have only 1 Mexican restaurant. The lady said that will open on Wednesday for sushi with reduce menu. I found out on Tuesday that restaurant it’s not open in September. Rooms were not so clean. Then at check out time I found out that I was missing something from my room and the way that was handled was terrible by FD manager. Making derogatory comments to an agent in front of us. And after, she got mad at my husband and came out of desk and started pushing him in front of other guest saying that he took a picture and saying other things even she said also in front of everyone SHUT THE F** UP. I won’t ever step on property managed for that people. Worst experience I ever had. I cannot understand how can people like that can work in hospitality: (