Hoteller med morgenmad i Linthicum Heights

Las personas que realizan el servicio de recogida del aeropuerto no tiene idea de atención al cliente nos reunieron a mí y a un señor no recalcaron durante todo el viaje que es un favor que no teníamos derecho a pedir nada el hombre empezó a insultar y lo mismo pasó con el otro muchacho que fue aún más agresivo con nosotros la verdad sí deja mucho que desear el servicio

Ik ben zeer tevreden over mijn ontvangst bij binnenkomst. Shuttle service vanuit het vliegveld naar het hotel. Het personeel was vriendelijk en behulpzaam, wat mij meteen een goede eerste indruk gaf. Ook de roomservice was uitstekenden het personeel in het restaurant verdient een extra compliment-vooral Gita, die met haar gastvrijheid en professionaliteit mijn verblijf nog aangenamer maakte. Het was een geweldige ervaring. Voor mijn volgende reis kies ik zeker weer voor dit hotel! Gr, Sheila

Good experience

I will start with the good. The room was clean and the bed was comfortable. Now the not so good. We chose this hotel specifically because they advertised, on the website, that there was a pool, hot tub, free breakfast, and coffee in the lobby. We were visiting our grandkids, and wanted the pool so we could bring them to swim. Well, weren't we suprised when we were told that both the pool and hot tub were closed permanetly, and the clerk even mentioned that they knew it was still advertised as having them on the website. When we asked about the free breakfast, we were told if we wanted breakfast, that was an additional fee, again, some false advertising going on. When my husband went to the lobby the next morning to get some coffee, well no surprise, there was none, just a plastic jug of water. There was a coffee maker in the room with 1 pod, so we did use that. When we asked about some compensation for the false advertising, we were told no. We would not have picked this hotel, if not for the fact they advertised the pool, hot tub, and free breakfast. Oh and just to put a button on it, we went to the bar for a 12 oz bottle of beer. $7.25 for 1 beer, 12.00 for a glass of wine, we thought that was a bit steep, especially since the bar was in the lobby with no atmosphere. So, if you are just looking for a place to sleep, you'll be fine.

I was only there from around 10pm until 7am so I didn't get a lot of time to really rate it. But my room was super clean and it was very comfortable. I could open the window which I really love being able to do and meant I could turn off the fan/air conditioning ... which was a good thing also because it was an old and pretty noisy unit. I would have liked more light in the bathroom. It had a microwave, coffee maker, iron and ironing board. The breakfast was surprisingly good with nice bacon, potatoes and tasty eggs, juice, pastry options. It was only around 20 mins from downtown Baltimore. All the staff I dealt with were friendly. I would stay there again.

Perfectly done