Hoteller med morgenmad i Olhão

"Very clean and new hotel. The carpets in the hallways were brilliant - well thought out to make wheeled suitcases easy to pull; also stylish. Bed was super comfortable, AC very effective, room was kept immaculately clean by friendly cleaning staff. Friendly staff served breakfast and in the roof top bar which was amazing, with 360degree views. Dipping pool and sun loungers were well-used; hard to get a lounger in time! Downside: some very odd management decisions. Despite description on Trip there was no cafe, no lunch or dinner and not even bar snacks! I rang on the 2nd day to ask for a bottle of water … response “Madam, this is a 3* hotel. You only get a bottle of water on your first day”!! Bizarre. I was able to buy a $0.99 bottle from the bar for €2.50! Breakfast: the ubiquitous coffee machine producing the most disgusting coffee - I tried all of them! In the end I risked tea and even the hot water had scum on it. I know I was not alone … bacon - HP sauce standing proud like a statue - no sausages, cooked tomato, fried egg etc! Pancakes and waffles - no syrup! Nice fresh bread rolls and croissants. Sliced cheese and packaged ham. Selection of cereals, orange juice and good selection of fruit. After 5 breakfasts I got fed up. WARNING - I was asked to give them my debit card to pay - she wrote down all the details! After I thought - why? I asked why - she said do they could charge me after I left if anything was missing or broken. I was assured this was legal in Portugal! I told them that was what “checkout” was for! I froze my card but I was really angry and when I have time to get a replacement I will need to cancel it! Balcony nice but only looked onto other rooms! Looking down - WHY NO GARDEN???!!! Just rooftops. I recommend a 4 hour boat trip …. Maybe 30m pleasant walk. Also hire bikes and go to the Nature Reserve - don’t miss Roman Salt Pits and beach crabs ….😊"

"The rooms are generally quite good value for money with all the basic essentials. The service was generally quite good though some staff were noticeably more friendly than others. The location is ok but a bit of a walk from the marina and the ferries to the islands. The one major disappointment but this may have not been any fault of the hotel was the power cuts. There were several in one day and three of those occurred in the middle of the night while we were sleeping. You might be thinking well, if we were asleep, how did it affect us? Well, when the power cuts off the emergency lights kick in. When they came on, it woke us up. I understand the need for emergency lighting, but on that particular night we really didn’t sleep very night"