Hoteller med morgenmad i Leeds

As a first time solo female traveller, I was apprehensive at first. However, I need not to have been. Staff, were amazingly friendly, kind and helpful. At breakfast, I sat alone and a member of staff came over and asked if I was OK, and did I need anything. I just thought it was a lovely personal touch, especially nowadays, where good customer services seems to be a hard ask. This hotel is definitely recommended, and I will definitely be going back next time I am in the city. Keep up the good work!!

Lovely rooms, welcoming and kind staff in general. However there were some minor things that became a little bit of a concern. For example, leaky shower pipe, worn out shower, fridge in room was great but it didn't really make my drinks cold enough, the window was a bit small making the room not lit up enough during the day, even though the tv had WiFi it wasn't a smart tv and I couldn't connect my phone to it. A bit disappointing because it was a large tv lol To make things worse, I was trying to order food at the bar and the person asked me to sit down so that he can take my order from the table. I did that, and he never came back even though he was serving customers seated around me. It was awkward and I was almost amused by it. When I left, he asked me ”no food order?” Lol . Anyway, overall it was moderately pleasant would give it 3 out 5