Hoteller med morgenmad i Castle

"The hotel is located in a very nice area where it’s easy to get a taxi or walk anywhere within the town. However, the mobile signal was quite weak, and the hotel Wi-Fi kept disconnecting - I had to log in again every time, which was quite inconvenient when trying to work. The room had a strong smell of rubber or leather, which made me feel sick and gave me a headache throughout my stay. The shower drainage didn’t work properly - no other drainage hole in the bathroom, and it eventually overflowed. I had to call the maintenance team to fix it. After lying on the bed for a short while, I noticed red, itchy patches on my face, almost like insect bites. I later found out that strong detergent used in washing the bedding can sometimes cause skin irritation. That night, I slept with a clean towel over the pillow and asked for fresh bedding the next day. Although my companion didn’t have any issues, I’d recommend anyone with sensitive skin to cover the pillow with a clean towel just in case. Overall, the services provided by the hotel were not bad, but the condition of the room and the reliability of the Wi-Fi definitely need improvement."

"I couldn’t not fault the hotel, I amazing stay the staff were very helpful and friendly too. Hotel is right by central, easy access to pubs and restaurants. The room was fabulous too OMG I didn’t wanted come home. :( I had room service I had pasta bolognaise which was blinking lush I wanted another one."

"We arrived at Cardiff Central by train, which is 15mins walking to this Premier Inn. It was very welcoming and staff friendly, rooms clean, with as much tea and coffee, which you took from the travellers store at the main entrance. My only gripe is as I have dietary requirements, They couldn't cater for them and had to make do with what was on offer. No gluten free food at night, Only what I would call general burgers, lasagne, steak battered fish and chips. Only veg on offer was peas. In this day and age Hotels need to cater for a variety of people's health conditions. Vegan/vegetarians are not Gluten free or Ibs sufferers or Celiacs. Which are complicated problems. It would be helpful if they offered something which could be adapted. ."

"Like a few hotels in Cardiff, the Marriott is really convenient for the railway station. We chose it because we have stayed there before and enjoyed it. The reception staff were polite and friendly. The room (Superior Double) was quite roomy - but where were the bathrobes? The noise from the streets is quite loud, but it was a Friday night, so to be expected, really. We went to the Utilita arena for a concert, and it was a five minute walk away. I had earplugs to use in the hotel, very useful because of the inconsiderate guests who chatted loudly in the corridor at 1130pm. Comfy bed, in fact, a very comfy bed. Unfortunately, our room had an interconnecting door, and we were woken up early by loud guests next door discussing their plans for the day. Something to9 avoid next time. Breakfast was ok, not the best - but adequate, though. The Cardiff lady with the 'top-knot' who said ”yoh” instead of ”yes” like a true Afrikaans was lovely and very welcoming. In fact, every member of staff we spoke to was nice. I'd stay here again, but maybe only at the beginning of the week."

"Decent hotel, centrally located close to the train station making it a very convenient place to stay. Staff very welcoming and took into account my special request and booked me a quiet room which was appreciated. Breakfast, nothing special, just like any other hotel breakfast in the uk. Good views at the breakfast area, staff on hand to help and often going out of their way to help. Service was 10/10. Rooms themselves felt a little old and could do with a touch up but comfy enough for a short stay! Coffee machine too!"