Hoteller med morgenmad i Interlaken

All hotel staff that I met were extremely friendly. Room was clean, windows opened to give fresh and cool air to the room which is necessary due to the lack of air conditioning. Fan is available to circulate the air. Bed is comfortable, and there’s a shoe horn in the room! Water pressure is average and TV is not smart, but who needs a TV when you’ve got such a great view from the balcony

Very nice design hotel, new and spacious, but what it’s lacking is the warmness of the staff. Only the new girl working there is pretty nice, the rest of the staff has lukewarm attitude. The first room I got was nice, they gave me a double bed instead of a single bed that I booked but upon enter, there was a pair of socks hanging on the toilet door. Called the housekeeping and they removed it but also realised the room is very hot, but AC is not adjustable as it is centralised. So they gave me a fan instead. Later at night I also realised it was pretty noisy as the alfresco of the restaurant is right beneath my room. And then the toilet shower is broken. I tried calling the reception and housekeeping at 9-10pm but nobody pick up which I assumed it’s probably not 24hrs service. I bear with the broken shower. Next day morning I asked to change the room to quieter one but I need to get all my stuff out by 11am which I did. I went to the reception and told them about the broken shower, with no apologies, the guy just say ya ya, that’s an easy fix. I’m still glad they changed the room for me. But like I say still hope for a better service with the money I paid. Also not enough hanging area in the bathroom, especially when the first room I got… no hanging area at all, so can’t hang towel or clothes.

This is by far the best hotels I've gotten in Switzerland. We got upgraded to a suite with patio although we couldn't use the kitchen provided as they said it'll come with cleaning cost if used. But very very happy for the free upgrade for our honeymoon. We will come back!

We loved everything about this hotel and cannot recommend it enough. Easy 7min walk to the train station, everything was just a walk away as such. Very nice and responsive staff and an amazing breakfast everyday. If you get the rooms with a view like us and nothing better than this, viewing the snowy mountains from the big balcony.

The hotel is located near Interlaken West train station, about a 10-minute walk. There is a Coop supermarket on the way, which is very convenient. Overall, the location is quite good. Check-in was fast and smooth, and the front desk staff were very friendly and helpful. Breakfast was included and it was a simple continental-style breakfast, but still nice and satisfying. The room was clean and well maintained. However, my room was located in the back section of the building. I chose this hotel mainly because it was advertised as having a mountain view. From the balcony, you can see the mountain… but only the edge of it 😂 Overall, a pleasant stay with good service and location, but the mountain view was a bit limited compared to expectations.