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Slået op den23. feb. 2025
Gæstebruger
I recently had the pleasure of staying at Hotel Merkur, and I couldn’t be more impressed with my experience. From the moment I arrived, the staff made me feel welcome and ensured my check-in process was quick and seamless. The hotel lobby was inviting and beautifully decorated, setting the tone for the rest of my stay.
My room was absolutely fantastic – spacious, clean, and thoughtfully equipped with all the amenities I needed. The bed was incredibly comfortable, ensuring a restful night’s sleep after a long day of sightseeing. The bathroom was spotless, and I loved the toiletries provided.
The hotel’s location was perfect, situated close to the interlaken west station and local shops, making it easy to explore the area. I also enjoyed the morning breakfast in the restaurant, and the food exceeded my expectations – delicious, fresh, and served with excellent service.
Overall, I had a truly memorable stay at hotel Merkur, and I wouldn’t hesitate to recommend it to anyone looking for a comfortable, convenient, and high-quality hotel experience.
I’ll definitely be back on my next trip!
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Pris pr. nat fra:22.327 RUB
Slået op den6. nov. 2025
Gæstebruger
I have stayed at this hotel for 2 days.
I liked the heating in the room because it was very cold and dark outside after 5 p.m. The heating was great for cold weather. Also, the breakfast was good, with a variety of tasty dishes. The staff serving breakfast were very kind and attentive, especially Frank, who was professional in serving the guests.
However, the single room’s amenities were not very good. The bedsheet had dark spots near the charging station located at the head of the bed. There was a clog in the sink’s pipe, and water didn’t drain properly. The view was not pleasant as it faced a building under refurbishment.
Additionally, the staff at check-in were unable to provide sufficient information about local sightseeing and dining options; they only recommended one restaurant.
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Pris pr. nat fra:14.207 RUB
Slået op den17. dec. 2025
Lyanne92
The hotel is located near Interlaken West train station, about a 10-minute walk. There is a Coop supermarket on the way, which is very convenient. Overall, the location is quite good.
Check-in was fast and smooth, and the front desk staff were very friendly and helpful. Breakfast was included and it was a simple continental-style breakfast, but still nice and satisfying.
The room was clean and well maintained. However, my room was located in the back section of the building. I chose this hotel mainly because it was advertised as having a mountain view. From the balcony, you can see the mountain… but only the edge of it 😂
Overall, a pleasant stay with good service and location, but the mountain view was a bit limited compared to expectations.
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Pris pr. nat fra:9.776 RUB
Slået op den25. jul. 2024
Pepper LMH
Old fashioned room has no air con, needs to use the table fan provided. In addition, the window almost dropped off. Room is dark as not enough lights. Not enough electricity plugs available for charging 4 devices (phones and tablets). Beautiful river facing from the window. Conveniently located near the train station and shopping.
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Pris pr. nat fra:35.855 RUB
Slået op den25. dec. 2025
JY+Hei
Sorry it took me awhile to give my review as I just returned home.
We are so grateful to Hey Hotel for saving our holiday in Switzerland! We had originally booked an Airbnb (to experience stay in a house) near the interlaken west train station. Upon checking in, to our horror, the flat is so disgustingly dirty and smelled rotten. Not only that, there was roadwork in front and the security to the unit is also lacking. We immediately booked our remaining stay at Hey and our trip was saved! The service staff, a bespectacled gentleman, gave us a free check-in early in the morning and upgraded us to the best room for 4 — no qn asked! We have clean room and best view. The breakfast has amazingly good spread. And at a much cheaper rate than the Airbnb which offered nothing but burnt spice, dirty broken toilet and sticky, greasy flooring.
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Pris pr. nat fra:16.880 RUB