Hoteller med morgenmad i Interlaken

Hotel Krebs is very conveniently located, just about a 3-minute walk from the train station, making it extremely easy to reach even with luggage. This was another lovely stay at Hotel Krebs, and it felt great to return once again. The staff were as kind and welcoming as ever, with consistently warm hospitality that made the stay very comfortable and familiar. Guests staying at the hotel receive a 10% discount at the hotel’s restaurant, which is also a well-known and popular restaurant among locals. The food quality and atmosphere make it well worth dining there. In addition, the hotel offers discounts on various activities in Interlaken, which is a nice benefit for travelers planning to explore the area.

Very nice design hotel, new and spacious, but what it’s lacking is the warmness of the staff. Only the new girl working there is pretty nice, the rest of the staff has lukewarm attitude. The first room I got was nice, they gave me a double bed instead of a single bed that I booked but upon enter, there was a pair of socks hanging on the toilet door. Called the housekeeping and they removed it but also realised the room is very hot, but AC is not adjustable as it is centralised. So they gave me a fan instead. Later at night I also realised it was pretty noisy as the alfresco of the restaurant is right beneath my room. And then the toilet shower is broken. I tried calling the reception and housekeeping at 9-10pm but nobody pick up which I assumed it’s probably not 24hrs service. I bear with the broken shower. Next day morning I asked to change the room to quieter one but I need to get all my stuff out by 11am which I did. I went to the reception and told them about the broken shower, with no apologies, the guy just say ya ya, that’s an easy fix. I’m still glad they changed the room for me. But like I say still hope for a better service with the money I paid. Also not enough hanging area in the bathroom, especially when the first room I got… no hanging area at all, so can’t hang towel or clothes.

Om 10–15 minutters gang fra Interlaken Ost.Udsigten foran hotellet er smuk, og personalet er venligt.Værelset var anstændigt, med et badeværelse og et separat toilet.Det havde også et fuldt udstyret køkken, som var stor til madlavning. Rummet havde imidlertid en bemærkelsesværdig lugt, hvilket var lidt ubehageligt.

This is a lovely hotel with a lot to offer. The location is truly excellent—close to public transport and within walking distance of the main station. The staff were friendly and helpful, and our room was spacious and very clean.  The only area that didn't meet our expectations was the breakfast. The selection was quite limited, and the quality didn't seem to match the rest of the hotel experience. It was the one thing we were disappointed with. Despite the breakfast, we had a great stay and would recommend this hotel for its fantastic location and comfortable rooms.

Sorry it took me awhile to give my review as I just returned home. We are so grateful to Hey Hotel for saving our holiday in Switzerland! We had originally booked an Airbnb (to experience stay in a house) near the interlaken west train station. Upon checking in, to our horror, the flat is so disgustingly dirty and smelled rotten. Not only that, there was roadwork in front and the security to the unit is also lacking. We immediately booked our remaining stay at Hey and our trip was saved! The service staff, a bespectacled gentleman, gave us a free check-in early in the morning and upgraded us to the best room for 4 — no qn asked! We have clean room and best view. The breakfast has amazingly good spread. And at a much cheaper rate than the Airbnb which offered nothing but burnt spice, dirty broken toilet and sticky, greasy flooring.

Old fashioned room has no air con, needs to use the table fan provided. In addition, the window almost dropped off. Room is dark as not enough lights. Not enough electricity plugs available for charging 4 devices (phones and tablets). Beautiful river facing from the window. Conveniently located near the train station and shopping.