Hoteller med morgenmad i Interlaken District

"Sorry it took me awhile to give my review as I just returned home. We are so grateful to Hey Hotel for saving our holiday in Switzerland! We had originally booked an Airbnb (to experience stay in a house) near the interlaken west train station. Upon checking in, to our horror, the flat is so disgustingly dirty and smelled rotten. Not only that, there was roadwork in front and the security to the unit is also lacking. We immediately booked our remaining stay at Hey and our trip was saved! The service staff, a bespectacled gentleman, gave us a free check-in early in the morning and upgraded us to the best room for 4 — no qn asked! We have clean room and best view. The breakfast has amazingly good spread. And at a much cheaper rate than the Airbnb which offered nothing but burnt spice, dirty broken toilet and sticky, greasy flooring."

"Easy to reach - Took bus 105 to our Hotel Beausite, enjoyed our complimentary cake and coffee after a long flight. 😋 can walk if you are up to it, ＜7mins... Super Warm and considerate hospitality from hotel owner Imi, reception staff John and Daisy. Our rooms are spacious, spotlessly clean and cosy! Imi upgraded us with a room with lift access for my elderly mum FOC, we are so blessed and thankful! 🙏🏻 Plus point - beautiful scenery from our hotel room!😍 Excellent spread of breakfast with cold and warm options too! John even helped us to order pizza and salad from his friend, which arrived within 20 minutes! Saving my elderly mom and us a trip to go down to Interlaken west to search for dinner! Will definitely stay with them if we are back!"

"All hotel staff that I met were extremely friendly. Room was clean, windows opened to give fresh and cool air to the room which is necessary due to the lack of air conditioning. Fan is available to circulate the air. Bed is comfortable, and there’s a shoe horn in the room! Water pressure is average and TV is not smart, but who needs a TV when you’ve got such a great view from the balcony"

"Very nice design hotel, new and spacious, but what it’s lacking is the warmness of the staff. Only the new girl working there is pretty nice, the rest of the staff has lukewarm attitude. The first room I got was nice, they gave me a double bed instead of a single bed that I booked but upon enter, there was a pair of socks hanging on the toilet door. Called the housekeeping and they removed it but also realised the room is very hot, but AC is not adjustable as it is centralised. So they gave me a fan instead. Later at night I also realised it was pretty noisy as the alfresco of the restaurant is right beneath my room. And then the toilet shower is broken. I tried calling the reception and housekeeping at 9-10pm but nobody pick up which I assumed it’s probably not 24hrs service. I bear with the broken shower. Next day morning I asked to change the room to quieter one but I need to get all my stuff out by 11am which I did. I went to the reception and told them about the broken shower, with no apologies, the guy just say ya ya, that’s an easy fix. I’m still glad they changed the room for me. But like I say still hope for a better service with the money I paid. Also not enough hanging area in the bathroom, especially when the first room I got… no hanging area at all, so can’t hang towel or clothes."

"Hotel receptionist was friendly and helpful! The hotel room was spacious, clean and comfortable with 2 sinks ! The room service was great! It was always kept up to date and cleaned! I would definitely recommend, it’s 10 mins walk away from the Interlaken OST, coop supermarket, 10 minutes walk from Interlaken central cut across to eatery places (like Chinese, Indian, western cuisine, and even macdonalds ) ! Hotel view was wonderful too!"