Hoteller med morgenmad i Markham

"There is no light on celling the first room they give me, before I went down to the front desk, I ask the housekeeping lady and she told me talk to front desk room after 21, there is no celling light, the room inside was very dark, I went down told front desk and changed another room and then she give me room 25, I told her housekeeping lady told me no celling light after 21 then she ask me go upstairs to check first, after I check and going back down said no night, she give me another room #49, I told her again no celling light after room #21, she still give me room#49 , I told her to call housekeeping department to check but she ask me go to check by myself, I never heard a 4 stars hotel will asked guess to check room for front desk, she don't want to change another room for me before I check room#49. Then I go upstairs to check then going back down again. She told me there is no more rooms available. I told her I want to talk to her supervisor, her supervisor come out and finally give me room#11 room with a celling light . Total I using 1 hour to check-in. That is what kind of hotel it is."

"Wonderful one night stay. Sandip that was on Reception went beyond his job to make myself and my children feel welcome, 5 stars alone for him. Room was spacious and clean. Lots of parking. Would stay again anytime."

"I had a studio room at towneplace with a king bed and a sofa bed. However, the sofa bed is way too old for use with human! You can feel the steel springs just by touching the surface. It can't hold even the weight of a child. They hotel then sent up a roller bed whose mattress is just as dated and unusesable as the sofa bed's. I then suggested that they look for a firmer mattress without springs. They managed to bring one way bigger than the roller bed frame can hold. We had no choice but used it for 4 nights but that unfortunately took up most space in the studio living hall. The hotel room is in general old but very clean! Having said that, the breakfast is fantastic with lots of hot and fresh choices. Veggie patties or burgers are a heartwarming consideration for vegetarian. The breakfast attendant named Vivek is exceptionally helpful and cheerful. His level of service is only seen in fine-dining restaurants! 👍 Thumbs up!"

"During our stay the hotel us under renovation. We stay at Ground Floor. Even though we have a window, we had to put the curtains up all the time. And the swimming pool and gym were not available most of our stay. House keeping was provided only twice a week and only once a week the house keeping was for entire room. However, after each house keeping, some of the amenities in the room were missing. One time we were left with 1 coffee mug for the two of us. Another time one garbage bin was missing. Breakfast was good, though. On weekends the breakfast was served from 7:30am instead of 6:30am during the weekdays. One Saturday we had to leave at 6:45am to join a tour so we thought we'd have no breakfast. But then we came across the staff in the restaurant and he heated up two burgers for us to bring along. We are thankful for his help. There was no eating places around. That's một very convenient."

"The people at the hotel were generally helpful. Housekeeping needs to improve as they always keep missing something. Breakfast can have more varieties. Swimming pool was not available during my whole stay."