Cassia Bintan

Cassia Bintan anmeldelser

Cassia Bintan

Laguna Bintan Resort, Jalan Teluk Berembang, Sebong Lagoi, Bintan Resorts, Bintan Regency, Bintan, Riau Islands, 29155, IndonesiaVis hoteloplysninger
Cassia Bintan
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1 nat

Gæsteanmeldelser

8.9/10
Meget god
238 anmeldelse
Bekræftede anmeldelser
Placering8.8
Faciliteter8.6
Service9.1
Renlighed9.1
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Alle anmeldelser(238)
Positive anmeldelser(229)
Anmeldelser med billeder/video(128)
Fantastisk strand(36)
Lækker morgenmad(26)
Fantastisk swimmingpool(22)
Fremragende til børn(13)
Tilbyder afhentning/aflevering(11)
Tæt på stranden(10)
Dårligt klimaanlæg(7)
Lækker buffet(5)
Negative anmeldelser(9)
Gæstebruger
Et-værelses suite Queen Size seng
Overnattede i mar. 2025
Familie
9 anmeldelse
10.0/10
Enestående
Slået op den 28. apr. 2025
Super awesome as got kitchen. Very amazing and friendly staff. Breakfast was super yummy! Will definitely come back again. Brought my mum and we had quality time. The hotel is not very far from the beach. Good walking distance after heavy breakfast! You have access to angsana swimming pool and gym too. Worth exploring. Pool has activities like Zumba and foam pool.
Oversæt
6/17
Svar fra overnatningssted: Hello,Thank you so much for your amazing review! We are so happy to hear that you and your mum had a wonderful time, and that the kitchen, friendly staff, and yummy breakfast made your stay even better. It sounds like you made the most of the beach, pools, and fun activities like Zumba and foam pool, how awesome!Happy to know you are planning to come back and can’t wait to welcome you both again for more quality time and relaxation.Be cool with Cassia!Alpha
Gæstebruger
One Bedroom Loft Queen
Overnattede i mar. 2025
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 24. apr. 2025
We had a 3 day staycation and were very satisfied with the service and cleanliness. Staff were friendly and welcoming.  The only point to highlight is at remote location so not many food options. Have to settle whatever we have within the nearby locations.
Oversæt
Svar fra overnatningssted: Hey hey,Thank you for sharing your feedback! We are so glad to hear that you had a wonderful 3-days staycation and were pleased with our service and cleanliness. Our team will be thrilled to know their efforts made a positive impact on your stay. We do understand that the remote location can limit dining options, and we are always looking for ways to improve the variety and convenience for our guests. We truly appreciate you pointing that out.We’d love to welcome you back soon for another relaxing getaway!Cheers!Alpha
Natt
Et-værelses suite Queen Size seng
Overnattede i mar. 2025
Par
4 anmeldelse
7.0/10
Slået op den 20. apr. 2025
Overall, it's clean, has running hot water, and the food is OK. But once you factor the price into it all, it really isn't worth it. What's interesting about the hotel is that it's on a property shared by 3 hotels at different price points. This includes the restaurants and the beach. Only 6 sun umbrella covered lounges on the beach itself, so there are not enough seats for those wanting to hang out during the day. The restaurants were also super busy as a result, leading to less than average service and waiters running between the bar and kitchen. The breakfast location is shared by 2 hotels, and if I was staying at the more expensive one, I'd be pretty annoyed. We stayed over a public holiday weekend and had to wait 15 minutes for a table because it was so busy. The gym is not worth writing about (but you do get free fruit). What I will say is the staff are trained to always greet you with a smile. Even after you've made a complaint about waiting so long for your breakfast! If you have a long weekend to spare, go to Thailand.
Oversæt
Svar fra overnatningssted: Hello Natt,Thanks so much for your feedback. Glad you found the property clean and enjoyed the food, but we are sorry to hear about the challenges during your stay, especially with the busy holiday weekend. We understand the shared facilities with the other hotels can get crowded, and we’ll work on improving service and seating arrangements during peak times.We appreciate your kind words about our staff, they always aim to greet with a smile! Your feedback helps us improve, and we hope to welcome you back for a better experience next timeCheers!Alpha
Glenda M
Et-værelses suite Queen Size seng
Overnattede i dec. 2024
Par
1 anmeldelse
10.0/10
Enestående
Slået op den 1. feb. 2025
We had an absolutely perfect stay in Cassia Bintan. The staff were all welcoming and friendly. We got an upgrade in our room from single bedroom to loft type 🫶🏻 Terima kasih! The room was clean, comfortable and well equipped kitchen. We will definitely be back but this time on sunny season 😉
Oversæt
6/7
Svar fra overnatningssted: Hi Glenda,Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a perfect stay with us and that our team made you feel so welcome. We’re glad you enjoyed your room upgrade and the comfort of the space. It’s great to know that the well-equipped kitchen added to your experience!We can’t wait to welcome you back during the sunny season for another amazing stay. Terima kasih and see you again soon!Cheers!Erlia
Ningxin
Suite med 1 soveværelse (2 enkeltsenge)
Overnattede i dec. 2024
Familie
3 anmeldelse
9.5/10
Vidunderligt
Slået op den 7. jan. 2025
This apartment-style accommodation offers the luxury of a private beach, making it an ideal getaway. The receptionists, Gazza and Tasia, provided exceptional service during the check-in and check-out process. They went above and beyond by assisting with reservations at the Banyan Tree restaurants, ensuring both transport and seat arrangements were seamlessly taken care of. The dining experience at Treetops and Saffron was outstanding—every dish was splendid and memorable. The private beach was immaculately maintained and pristine, offering a relaxing environment. My child especially enjoyed playing in the soft, clean sand, making it a perfect family-friendly destination.
Oversæt
Svar fra overnatningssted: Hey Ningxin, Awesome to know you loved the serene charm of our private beach and found the service from Gazza and Tasia exceptional—they truly go the extra mile! Great to hear or Eat and Drink at Treetops and Saffron left such a memorable impression, and that your little one enjoyed the soft, pristine sands. Come back soon!Be cool with Cassia,Erlia
VincentHeng
Two Bedroom Garden View Suite Queen
Overnattede i nov. 2024
Familie
16 anmeldelse
10.0/10
Enestående
Slået op den 25. dec. 2024
We booked the BRF ferry and arrive Bintan in an hour. When arrive, they have someone to to pick us from the ferry terminal by bus. It takes about 15 mins to arrive the resort. The room was ready to checked in when we arrived. We have 2 bedrooms and the rooms are clean. The food in the hotel is good but Singapore price. Anyway if want to relax and do nothing, this is the best place to go.
Oversæt
Svar fra overnatningssted: Hey VincentHeng, Cheers for sharing your awesome Cassia experience! Glad to hear your journey to Bintan was smooth and that everything was ready for you upon arrival—nothing beats a hassle-free start to a relaxing getaway! Love to know you enjoyed our clean and comfy suites, as well as the tasty Eat and Drink. Come back and see us soon! Be cool with Cassia, Erlia
Lwin
One Bedroom Loft Queen
Overnattede i mar. 2025
Par
1 anmeldelse
9.0/10
Fantastisk
Slået op den 21. apr. 2025
Good location and amenities
Oversæt
Svar fra overnatningssted: Hi Lwin,Thanks for the kind words! We’re so glad you enjoyed our location and amenities. We hope to welcome you back soon for another great stay!Cheers!Alpha
Sadishkumar
One Bedroom Ocean View Suite Queen
Overnattede i nov. 2024
Rejs med venner
1 anmeldelse
10.0/10
Enestående
Slået op den 31. dec. 2024
Cassia Bintan offers a unique and laid-back island getaway experience, blending modern, colorful aesthetics with natural surroundings. Situated along the pristine shores of Bintan Island, this resort provides a great balance of relaxation and activity, making it ideal for couples, families, and groups of friends.
Oversæt
Svar fra overnatningssted: Hi Sadishkumar,Fantastic to hear you had great Cassia experience! Glad you enjoyed the beautiful environment and thoughtful service. Come back and see us soon!Be cool with Cassia,Erlia
Jane
Et-værelses suite Queen Size seng
Overnattede i nov. 2024
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 19. dec. 2024
Everything is perfect except the weather. Shall visit again when it’s not the monsoon season.
Oversæt
Svar fra overnatningssted: Hey Jane, Super happy reading your perfect review and know you loved your Cassia experience! Monsoon season does have its cozy moments, but we totally get wanting to soak up sunnier vibes.Come back and see us again soon! Cassia - The Trend Setter, Erlia
Gæstebruger
Suite med 1 soveværelse (2 enkeltsenge)
Overnattede i nov. 2024
Familie
2 anmeldelse
10.0/10
Enestående
Slået op den 28. dec. 2024
great experience! quality service! ☺️food has a lot of choices
Oversæt
Svar fra overnatningssted: Heyyy,Super cool to hear you had an amazing Cassia experience and loved the variety of Eat and Drink we have to offer! Your shout-out to our service means a lot! See ya again soon! Be cool with Cassia, Erli
Ye Min
Et-værelses suite Queen Size seng
Overnattede i sep. 2024
Par
1 anmeldelse
7.0/10
Slået op den 3. nov. 2024
Overall, the resort is acceptable. The resort is surrounded by the woods and far from amenities. Thus, if anyone likes to buy any goods, it would be quite difficult to access groceries. The resort restaurant costs around S$ 49 for 2 pax, which is inevitable as the place is pretty isolated. The fact is that nothing much choice is available in the menu. The resort is service apartment type and provided with lots of utensils for own cooking and usage. However, there is no groceries or min Mart nearby. The resort offered free time to time shuttle bus service which is good for all customers. Ferry and shuttle bus timetable us available at reception. Though we booked as a Garden view, we received car park view, bit it is okay for us since everywhere is quiet and tranquil.
Oversæt
Svar fra overnatningssted: Hey Ye Min,Appreciate the comments on your Cassia experience and the details of our suites!We very much appreciate your feedback as it helps us to improve both our service and product continuously.I have highlighted your feedback with our team and let me assure you that we take this matter seriously to ensure the same issue will not re-occur.Angsana Bintan, Banyan Tree Bintan and Cassia Bintan is integrated resort so that our guests can enjoy all the facilities subject to availability.Please visit us next time.Stay Cool!Erlia
Jermaine Shi Ying
Et-værelses suite Queen Size seng
Overnattede i sep. 2024
Par
2 anmeldelse
9.0/10
Fantastisk
Slået op den 3. nov. 2024
Nice relaxing getaway spot, connected to Angsana and Banyan Tree, their sister properties. Highly recommend!
Oversæt
Svar fra overnatningssted: Hey hey,Wonderful to hear you had such an amazing Cassia experience! Cheers for sharing the love for our service between our integrated resort, Angsana Bintan, Banyan Tree Bintan and Cassia Bintan. Come and hang with us again soon!Be cool with Cassia,Erlia
Yang
Suite med 1 soveværelse (2 enkeltsenge)
Overnattede i mar. 2025
Familie
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 27. apr. 2025
Room is cosy for family and well equipped with a functional kitchen. Two TVs make everyone able to enjoy favouriate program. Breakfast is the same location as Angsana. And Cassia shares the the private beach and pools with Angsana and Banyan Tree
Oversæt
Svar fra overnatningssted: Hey Yang,Thank you so much for sharing your experience! We are thrilled to hear that the room was perfect for your family, and that the kitchen and two TVs made your stay more comfortable. It is great to know you enjoyed the shared facilities, like the beach and pools, with Angsana and Banyan Tree!We hope to welcome you back soon for another relaxing getaway!Stay Cool!Alpha
Yulin
Suite med 1 soveværelse (2 enkeltsenge)
Overnattede i sep. 2024
Par
6 anmeldelse
10.0/10
Enestående
Slået op den 20. okt. 2024
Connected to the next resort which is very nicely designed Private beach Nice Played table tennis
Oversæt
Svar fra overnatningssted: Hey Yulin, Super happy you enjoyed your Cassia experience and loved our beautifully designed hotel and private beach! Great to hear you had fun playing table tennis! See ya next time!Be cool with Cassia,Erlia
Jasmine Low
Et-værelses suite Queen Size seng
Overnattede i mar. 2025
Rejs med venner
5 anmeldelse
10.0/10
Enestående
Slået op den 23. apr. 2025
Love everything. Would love to visit the resort again. Enjoyed playing volleyball, board games and the food in the resort.
Oversæt
Svar fra overnatningssted: Hi there,Thank you for your lovely review! We are so glad you loved your time at Cassia and enjoyed the volleyball, board games, and delicious food. It sounds like you had a blast, and we can’t wait to welcome you back for more fun and relaxation!Looking forward to seeing you again soon!Be cool with Cassia!Alpha