Gæstebruger
16. december 2024
We had an absolutely terrible experience at this hotel. We came to attend a Holiday party nearby. When we arrived, two valet attendants in front of the hotel told us we couldn’t park there if we were staying for the night but we had to self-park. They didn’t offer to park our car or offer to let us unload our bags, just directed us to park behind and across street from hotel. On checking in we found there was no elevator and we were in a room on the third floor (we are both in our 70’s) in the back of the hotel. There was barely enough room to get dressed in for our party, no mirror, no closet (only armoire with no room for dresses or pants). To top it all off, the room was at 62 degrees (30 outside) when we returned for the evening. We asked front desk to turn up. By morning it was 60 degrees and freezing. When we called again, the gentleman at the front desk apologized and said they had been fighting with the heat all night! I asked whether it was an issue in the whole hotel. He said only our room and one other a few doors down. He offered to bring up a portable room heater. After he did as I was struggling to find a place to plug it in, I noticed that there was already a space heater in the room. So, I can only assume that heating has previously been a problem. Finally, there is a fire station nearby and the alarms went off at 7am.
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