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Placering4.2
Faciliteter4.1
Service4.3
Renlighed4.2
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Negative anmeldelser(7)
Ally Eja
Superior-værelse med to enkeltsenge
Overnattede i nov. 2024
Par
5 anmeldelse
5.0/5
Enestående
Slået op den 28. dec. 2024
Strategy location, easy and smooth checkin, reception very friendly. But have a one problem, freezer it’s not function as well just using for warm not for cool and also not provided iron at room. So far, everything ok, I’m very happy with my husband stay at Ibis Style Nogoya Hotel😘❤️
Oversæt
Gæstebruger
Superior-værelse med to enkeltsenge
Overnattede i nov. 2024
Familie
2 anmeldelse
4.0/5
Meget god
Slået op den 24. dec. 2024
Rooms not exactly clean and we wondered if the towels were floor mats. Location is convenient to go elsewhere but nothing literally nearby. breakfast was okay. Staff friendly.
Oversæt
muhamad rienoor
Deluxe-værelse med queensize-seng
Overnattede i aug. 2024
Par
4 anmeldelse
3.7/5
Slået op den 15. okt. 2024
simple and fuss free hotel. near to nagoya hill, 10 mins drive. hotel provides shuttle to some of the prominent malls.
Oversæt
CamuCamu Taste Of Manado
Junior Queen Size seng suite med balkon
Overnattede i dec. 2023
Par
2 anmeldelse
5.0/5
Enestående
Slået op den 29. jan. 2024
Easy check in process, and the staff fully helpful when we got lil problem with the door..
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for writing us your feedback and greatly appreciate for your review. Your feedback not only serves as a testament to our efforts but also encourages us to continually improve our services and exceed the expectations of our valued guests. We are committed to delivering exceptional guest experiences, and your feedback plays a vital role in helping us achieve that. Once again, thank you for choosing ibis Styles Batam Nagoya for your recent visit and we hope to have the pleasure of welcoming you back soon. If there is anything we can do to enhance your next stay, please do not hesitate to reach out to us. Warm Regards ibis Styles Batam Nagoya
Nazz SG
Deluxe-værelse med queensize-seng
Overnattede i nov. 2023
Familie
1 anmeldelse
3.5/5
Slået op den 30. dec. 2023
This us our 2nd time staying in this hotel. There are few things that need some improvements.
- Rooms are spacious and clean. Keep it up.
- Room is lack of toiletries such shower cap, disposable shaver.
If its something not to be provided, it would be nice if the reception counter able to inform us upon completing the check in. Or a little note in the individual rooms.
- Housekeeping need ti be review and improved. Our towels were not changed after the 1st night. We noticed the housekeeper just fold the soiled towel and hung it on the rack when we were about to use it. Housekeeping was not done till about 4pm local time.
- Breakfast buffet spread needs to be relook and improve. Have more varieties such as varities of breads and pastries. We decided not to go for the breakfast on our last day before checking out.
- The pools are murky after a day of heavy rain. The management should change the pool water so the hotel guests are able to swim in the pool.
I hope things can be improve further.
Oversæt
Svar fra overnatningssted: Dear Mrs. Nazz SG,Thank you for your feedback on your stay-experience at ibis Styles Batam Nagoya.we are truly sorry for your experience at ibis Styles Batam Nagoya has been filled with the negative experiences, although we pride ourselves with great customer service, it seems that on this occasion we have failed.We have taken several major actions to improve our quality of service, staff friendliness -prioritizing guest satisfaction.Again, we are sorry we weren't able to provide on a more positive stay.We look forward to welcome you back and hope that your next visit will be much more enjoyable and All of us in ibis Styles Batam Nagoya are looking forward to welcoming you back soon.Warm Regardsibis Styles Batam Nagoya
Rachx
Superior-værelse med queensize-seng
Overnattede i nov. 2023
Familie
1 anmeldelse
3.2/5
Slået op den 1. jan. 2024
service speed could be better if more manpower are hired, lift can be on maintenance without any notice and no information were passed down to guests that there's a backup lift for guests to head down..mineral waters are very limited to guests per day and staffs will be very reluctant to get them for you from the receptionist... be prepared to get your own water from the nearest hypermarket.
Oversæt
Svar fra overnatningssted: Dear Mrs. Rachhx, Warmest Greeting From ibis Styles Batam Nagoya.We very much appreciate your comments regarding your stay at ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,ibis Styles Batam Nagoya
Anonym bruger
Superior-værelse med queensize-seng
Overnattede i okt. 2023
Par
6 anmeldelse
3.7/5
Slået op den 18. nov. 2023
Good service from staff to remind me of the IDR100K deposit. Got no shops around the hotel. And the only hotel i been to without hand bar soap.
Oversæt
Svar fra overnatningssted: Dear Mr. Valued Guest, Thank you for writing us your feedback and greatly appreciate for your review. Your feedback not only serves as a testament to our efforts but also encourages us to continually improve our services and exceed the expectations of our valued guests. We are committed to delivering exceptional guest experiences, and your feedback plays a vital role in helping us achieve that. Once again, thank you for choosing ibis Styles Batam Nagoya for your recent visit and we hope to have the pleasure of welcoming you back soon. If there is anything we can do to enhance your next stay, please do not hesitate to reach out to us.sincerely,Management
Gæstebruger
Superior-værelse med queensize-seng
Overnattede i okt. 2023
Par
9 anmeldelse
4.0/5
Meget god
Slået op den 8. nov. 2023
The room was great and spacious however if you want to go to a mall you will need to take a grab.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for your feedback on your stay-experience at ibis Styles Batam Nagoya.we are truly sorry for your experience at ibis Styles Batam Nagoya has been filled with the negative experiences, although we pride ourselves with great customer service, it seems that on this occasion we have failed.We have taken several major actions to improve our quality of service, staff friendliness -prioritizing guest satisfaction.Again, we are sorry we weren't able to provide on a more positive stay.We look forward to welcome you back and hope that your next visit will be much more enjoyable and All of us in ibis Styles Batam Nagoya are looking forward to welcoming you back soon.Sincerely,Management
Cottoncandie
Superior-værelse med to enkeltsenge
Overnattede i jul. 2024
Rejs med venner
12 anmeldelse
3.5/5
Slået op den 2. sep. 2024
Room was great, reception was able to attend to my request.
Oversæt
Gæstebruger
Superior-værelse med to enkeltsenge
Overnattede i aug. 2023
Par
6 anmeldelse
3.7/5
Slået op den 17. sep. 2023
I really like the location of the hotel. Check in took a longer than I expected. No proper queue system. Any customer can just jump the queue for check in. Wouldn’t recommend to stay if you are a light sleeper. Sound seems to be able to seep through every corner of the room. Can hear flushing of toilet bowl and shower sounds from other rooms as well. Breakfast choices very limited and not up to standard compared to other hotels who are charging the same.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for your feedback on your stay-experience at ibis Styles Batam Nagoya.we are truly sorry for your experience at ibis Styles Batam Nagoya has been filled with the negative experiences, although we pride ourselves with great customer service, it seems that on this occasion we have failed.We have taken several major actions to improve our quality of service, staff friendliness -prioritizing guest satisfaction.Again, we are sorry we weren't able to provide on a more positive stay.We look forward to welcome you back and hope that your next visit will be much more enjoyable and All of us in ibis Styles Batam Nagoya are looking forward to welcoming you back soon.Sincerely,Management
Benjamincjm
Superior-værelse med queensize-seng
Overnattede i feb. 2024
Par
18 anmeldelse
3.5/5
Slået op den 8. mar. 2024
Location is not in the central but we can always travel by grab. Room is huge but cleanliness can be better.
Oversæt
Svar fra overnatningssted: Dear Mr. Benjamin cjm, Thank you for writing us your feedback and greatly appreciate for your review. Your feedback not only serves as a testament to our efforts but also encourages us to continually improve our services and exceed the expectations of our valued guests. We are committed to delivering exceptional guest experiences, and your feedback plays a vital role in helping us achieve that. Once again, thank you for choosing ibis Styles Batam Nagoya for your recent visit and we hope to have the pleasure of welcoming you back soon. If there is anything we can do to enhance your next stay, please do not hesitate to reach out to us.Warm Regards ibis Styles Batam Nagoya
Gabrielle AG
Superior-værelse med to enkeltsenge
Overnattede i aug. 2023
Familie
9 anmeldelse
3.5/5
Slået op den 2. sep. 2023
Cleanliness of room could be further improved, there are stains on the pillow sheets. Soap and toilet paper were also not replenished. Breakfast spread could be further improved. It is quite limited. The coffee and tea were also very diluted. Milo made from the Nescafe vending machine was also very diluted. Probably need to take grab to malls.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for your feedback on your stay-experience at ibis Styles Batam Nagoya.we are truly sorry for your experience at ibis Styles Batam Nagoya has been filled with the negative experiences, although we pride ourselves with great customer service, it seems that on this occasion we have failed.We have taken several major actions to improve our quality of service, staff friendliness -prioritizing guest satisfaction.Again, we are sorry we weren't able to provide on a more positive stay.We look forward to welcome you back and hope that your next visit will be much more enjoyable and All of us in ibis Styles Batam Nagoya are looking forward to welcoming you back soon.Sincerely,Management
shan123..
Deluxe-værelse med queensize-seng
Overnattede i jun. 2023
Par
2 anmeldelse
3.0/5
Slået op den 23. jul. 2023
Hotel sound proofing is bad. Stayed 2 nights and always get awaken by people outside the room. No room service to speak of, requested for shaving kit 3 times and none came. When check out, do not forget your deposit, they will keep quiet unless you asked for it. Recep looked unhappy when i asked for my deposit.
But overall the hotel do look nice.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for your feedback on your stay-experience at ibis Styles Batam Nagoya.we are truly sorry for your experience at ibis Styles Batam Nagoya has been filled with the negative experiences, although we pride ourselves with great customer service, it seems that on this occasion we have failed.We have taken several major actions to improve our quality of service, staff friendliness -prioritizing guest satisfaction.Again, we are sorry we weren't able to provide on a more positive stay.We look forward to welcome you back and hope that your next visit will be much more enjoyable and All of us in ibis Styles Batam Nagoya are looking forward to welcoming you back soon.Sincerely,Management
RahimAbdul
Superior-værelse med queensize-seng
Overnattede i dec. 2023
Rejs med venner
8 anmeldelse
4.7/5
Vidunderligt
Slået op den 15. jan. 2024
I'm very happy with thier service and the hotel is very clean and the staff also very friendly 🙂.
Oversæt
Svar fra overnatningssted: Dear Mr. Rahim Abdul, Thank you for writing us your feedback and greatly appreciate for your review. Your feedback not only serves as a testament to our efforts but also encourages us to continually improve our services and exceed the expectations of our valued guests. We are committed to delivering exceptional guest experiences, and your feedback plays a vital role in helping us achieve that. Once again, thank you for choosing ibis Styles Batam Nagoya for your recent visit and we hope to have the pleasure of welcoming you back soon. If there is anything we can do to enhance your next stay, please do not hesitate to reach out to us. Warm Regards ibis Styles Batam Nagoya
Gæstebruger
Superior-værelse med to enkeltsenge
Overnattede i jun. 2023
Familie
4 anmeldelse
2.2/5
Slået op den 2. jul. 2023
Not a great hotel. Breakfast is bad.
Sound proof is bad. Bed and pillow are comfy.
Shower head leaked, can only use rainshower
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for your feedback on your stay-experience at ibis Styles Batam Nagoya.we are truly sorry for your experience at ibis Styles Batam Nagoya has been filled with the negative experiences, although we pride ourselves with great customer service, it seems that on this occasion we have failed.We have taken several major actions to improve our quality of service, staff friendliness -prioritizing guest satisfaction.Again, we are sorry we weren't able to provide on a more positive stay.We look forward to welcome you back and hope that your next visit will be much more enjoyable and All of us in ibis Styles Batam Nagoya are looking forward to welcoming you back soon.Sincerely,Management