PALACE HOTELS( Wencheng Wanda Plaza Hotel Yan Qing) anmeldelser
PALACE HOTELS( Wencheng Wanda Plaza Hotel Yan Qing)
Dongwai Street No.51 Building 3, Yanqing District, Beijing, ChinaVis hoteloplysninger
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1 nat
Gæsteanmeldelser
4.8/5
Excellent
1962 anmeldelse
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Bekræftede anmeldelser
Placering4.8
Faciliteter4.8
Service4.8
Renlighed4.8
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Anonym bruger
Superior-værelse med queensize-seng
Overnattede i sep. 2024
Rejs med venner
2 anmeldelse
5.0/5
Enestående
Slået op den 16. sep. 2024
Only a few meters away from bus 919 块 (express bus to Beijing city). Clean room, quiet, less than 2km away from Wanda Plaza (for lunch and dinner). Around 15-20km away from Badaling Great Wall, Wild Duck Wetland and Longqing Gorge. Nice base to escape the Beijing city life.
Oversæt
Svar fra overnatningssted: Hello, dear guest! Thank you very much for staying at Langlitz Wencheng International Hotel. I hope this stay will bring you a good experience. Have a wonderful trip and look forward to your stay again!
Gæstebruger
Executive-suite
Overnattede i feb. 2023
Par
1 anmeldelse
4.5/5
Fantastisk
Slået op den 28. feb. 2023
First I will tell my story about the mini-bar, then I'll get to the good things.
So when I was booking this hotel, I was pleasantly surprised that it indicated "Minibar (free)" in the list of perks. Then in the room, I read the menu that explicitly said that the mini-bar offers a VARIETY of drinks free of charge (I'll attach all the proof for reference). But then I opened it and discovered a bunch of same bottles of WATER. I thought, hm, that's not what the brochure says. So I went downstairs to ask them about it, but they just kept saying - sorry, we don't have other drinks at this time. I said - I wouldn't mind at least a bottle of coke in it or something. They pointed at the vending machine right next to them suggesting to buy one... (facepalmed)
And so I bought a bottle of coke, because I'm not trying to be a complainer or anything, but I felt a slight taste of a scam, considering how explicit they are everywhere about their "amazing free minibar". They say that don't have it, but yet they do put it into their lobby vending machines to charge you for them.
I hope they can either provide proper selection in their minibar or remove any mention of it having various drinks to stop misleading those who love little perks like this.
Other than that it is a high-quality hotel that is well-built, provides great comfort, and in all other matters staff was more caring. The room was gorgeous, with great design, tech, and view. Thumbs up for that.
Oversæt
Svar fra overnatningssted: Dear guests: I'm sorry that I didn't get your full praise. Thank you for your continuous efforts and giving us space for our efforts and motivation to move forward. We will definitely adopt your valuable opinions, constantly sublimate our services and improve our facilities to meet the standard of full marks in your mind. Wencheng International Langlitz Hotel sincerely looks forward to your visit again.
Gæstebruger
Superior-værelse med queensize-seng
Overnattede i jan. 2023
Par
7 anmeldelse
5.0/5
Enestående
Slået op den 30. jan. 2023
Comfortable place , and very decent breakfast. Well worth the stay.
Oversæt
Svar fra overnatningssted: 親愛的貴賓,看到您的點評我們又驚又喜,高興的是您選擇我們酒店並對我們做出評價,能得到您的寵幸,我們此生無憾,一定會更加努力,期待小主下次光臨
Svar fra overnatningssted: 感謝您分享您在我們酒店的入住體驗!我們非常高興您對酒店的性價比、便利的環境和周邊美食表示滿意,同時也很高興能為您免費升級到行政套房。關於您提到的嗡嗡聲問題,我們深表歉意。我們會盡力提高服務質量,努力改善客人的住宿體驗。感謝您對這一問題的理解與包容,我們會將您的反饋反饋給相關部門,進一步優化我們的設施與服務。同時,我們也會繼續提升餐廳的環境和菜品,希望下次能給您帶來更好的用餐體驗。如果您有其他建議或需求,請隨時與我們聯繫,期待您再次光臨!祝您和孩子參賽順利,取得好成績!🌟
Svar fra overnatningssted: 親愛的客官您好呀!每一段旅程都值得用心對待,每一個時刻都值得快樂度過。我們酒店位於延慶核心區域,背靠香水苑公園,緊鄰919快車公交總站,交通便利。酒店內部有自助餐廳、健身房、洗衣房會議室等硬件設施,希望您在旅途中享受非凡住宿體驗,“開啟美好”旅途!
Svar fra overnatningssted: 親愛的客官您好呀!每一段旅程都值得用心對待,每一個時刻都值得快樂度過。我們酒店位於延慶核心區域,背靠香水苑公園,緊鄰919快車公交總站,交通便利。酒店內部有自助餐廳、健身房、洗衣房會議室等硬件設施,希望您在旅途中享受非凡住宿體驗,“開啟美好”旅途!
Svar fra overnatningssted: 非常抱歉聽到您在我們酒店的入住體驗不盡如人意。我們對您遭遇的問題深感遺憾,特別是房間漏水和噪音給您帶來的困擾。我們會認真對待您的反饋,立即與相關部門溝通,改進我們在處理問題時的專業性和服務態度。對您在入住期間未能得到及時的歉意表示誠摯的歉意,這並非我們服務的標準。關於早餐方面的不足,我們也會進行改進,以更好地滿足客人的需求。非常感謝您提供的寶貴意見,我們會努力提升服務質量。希望將來有機會能為您提供更好的體驗。如果有其他問題或建議,請隨時告訴我們。再次感謝您的反饋,祝您生活愉快。
Svar fra overnatningssted: 尊敬的客人,看到您的點評我們深表歉意的同時也非常難過,酒店位於延慶核心的商業區,各大銀行和企業都匯聚在此,這裏位於延慶交通的樞紐區域,四個路口都是公交車站可能您沒注意到,對於延慶縣城和北京大城市沒辦法比較,但是延慶也有四大商場是這裏的生活聚地,吃飯購物看電影應有盡有,同時酒店4樓就是延慶又名的淮陽菜,出門左轉有30餘家餐廳;關於酒店牛奶不是鮮牛奶的這個觀點我們不太理解? 酒店採用的牛奶和果汁都是大眾品牌為顧客温好之後放入器皿中保温,就是為了不然客人喝涼的以免胃不舒服🙂;我們致力打造高品質高要求的衞生和温馨舒適的入住環境,同時感謝您的入住!
Svar fra overnatningssted: 非常感謝您對房間環境得認可,同時也很遺憾我們早餐未能讓您滿意,十一期間客流量劇增,確實給我們得餐廳服務帶來了巨大得挑戰,導致餐廳空間略顯擁擠,餐品品質也有所下滑,這是我們工作得失誤。我們會認真總結經驗教訓,加強對早餐供應得管理和優化,提升餐品質量和種類,爭取在未來為每一位客人都提供舒適滿意得用餐體驗,期待您得再次光臨,相信我們會給您帶來不一樣得感受。