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Placering9.2
Faciliteter9.1
Service9.1
Renlighed9.2
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Gæstebruger
Særligt værelse med queensize-seng
Overnattede i mar. 2025
Solorejsende
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 26. apr. 2025
Great location, great stay, although the staff didn’t speak English well they were very friendly and we were able to communicate with translations. Rooms are very modern and luxurious, you’ll feel like the rooms are worth 50x more.
Other wonderful thing is check out is 2pm so you can still explore the city a little on your check out day and you don’t have to rush out like with other hotels.
Oversæt
Svar fra overnatningssted: 尊敬的貴賓:您好~非常感謝您給予酒店的高度好評。酒店始終秉持着提供卓越服務的理念,以滿足客人的需求為首要任務。您對酒店設施、服務等方面的認可,證明了我們朝着這個目標努力的方向是正確的。我們將繼續堅守高品質的服務標準,不斷提升自身,期待未來能繼續為您以及更多的賓客提供超一流的住宿體驗!
Gæstebruger
Superior Double Bed Room With Smart Guest Control, 65-inch Screen Casting TV & Mini Fridge
Overnattede i feb. 2025
Par
2 anmeldelse
10.0/10
Enestående
Slået op den 23. mar. 2025
This restaurant also has a buffet with a wide variety of dishes. The French architecture is quite warm, and the middle school students are very satisfied
Oversæt
Svar fra overnatningssted: 尊敬的貴賓:您好~感謝您給予酒店的滿分好評!看到您對我們酒店的喜愛與認可,我們倍感榮幸。您的每一句鼓勵都是我們團隊前行的動力。我們將繼續保持高標準的服務,確保每一位客人都能享受賓至如歸的感受。期待不久的將來再次為您服務,祝您生活幸福、事事順心!
Gæstebruger
Særligt værelse med queensize-seng
Overnattede i okt. 2024
Par
33 anmeldelse
10.0/10
Enestående
Slået op den 18. nov. 2024
The hotel is a few minutes walk from the subway station. It is located on a main road, so it is convenient to get a taxi too. Breakfast is quite good with a wide variety of choices. The staff are very accommodating. Rooms are equipped with modern technology. Overall, it was a pleasant stay.
Oversæt
Svar fra overnatningssted: 感謝您選擇入住聖京酒店,我們會繼續努力,提供更温馨的房間和服務,期待您的再次入住,祝您生活愉快!
Lydia Zhao z
Deluxe Family Smart Loft (Fridge, Bathroom)
Overnattede i mar. 2025
Familie
2 anmeldelse
7.5/10
Slået op den 27. apr. 2025
We like the stay there, breakfast was good. It's walking distance from trains station and temple of heaven.
Oversæt
Svar fra overnatningssted: 尊敬的貴賓:您好~非常感謝您對酒店的支持,沒有得到您的全5分好評,我們心裏還是有點失落。我們也會用心服務讓到店的每位客官都能感受到家一般的温暖,同時希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Ericksonk
Særligt værelse med queensize-seng
Overnattede i sep. 2024
Par
7 anmeldelse
6.5/10
Slået op den 28. okt. 2024
The hotel looked good in the photos of the reservation, but only the room was the same as the photos, but the air conditioning didn't work, it was very hot, no ventilation. The reception staff didn't speak any English, one of the days, the girl who made coffee asked , in the middle of the stay, that the hairdryer in the room was missing, even though it was in the room and we hadn't even checked out yet. Terrible breakfast, there wasn't even a black coffee or juice to drink, no bread, butter or jam. Simply do not book this hotel, very bad.
Oversæt
Svar fra overnatningssted: 親愛的客官:您好~非常感謝您對酒店的支持,沒有得到您的全5分好評,我們心裏還是有點失落。推薦您下次預訂咱家loft豪華房型,體驗會更好喲~我們也會用心服務讓到店的每位客官都能感受到家一般的温暖,同時希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Chiun Min
Superior-værelse med 2 senge
Overnattede i mar. 2025
Rejs med venner
4 anmeldelse
9.5/10
Vidunderligt
Slået op den 23. apr. 2025
Initially, I had reservations about staying at the Sheng Jing Hotel for our trip to Beijing after reading some negative reviews on Trip.com. However, all these allegations were unfounded. We had the most pleasant and wonderful stay there for five days due to the superb and excellent service, location, comfortable and fairly clean room, and sumptuous breakfast.
The hotel's location is very close to the Temple of Heaven, about a 15-minute walk. It's also close to Tiantandongmen Station, Exit C (Line 5). It was a breeze getting around Beijing using the metro. Line 5 has direct access to Lama Temple. From Tiantandongmen Station, it is easy to go to other landmarks by transferring to other metros.
What makes our stay great and convenient is the front desk. The service we received was as good as a five-star hotel service. We can't thank enough the following staff who have assisted us through our stay: Xu Xiang Yi, Liu Hong Yan, and Zhang Xiaoli. We are in our sixties and not IT savvy at all! We had difficulty in switching to the China SIM card for one of our phones due to a technical glitch. Mr. Xu Xiang Yi, help us solve our phone problems. Without his help, we would not be able to make various payments and access DiDi for our trip. He patiently answered our queries on how to operate the phone. He also pre-packed our breakfast for us on the day we checked out early for our trip to Xian. During our stay, he was quick to respond to our queries and needs.
Our thanks also go to Ms. Liu Hong Yan, who went the extra mile of contacting the Gubei Customer Service Center to track one of our bags that was left behind. She communicated and made arrangements for our bag to be couriered to our hotel in Xian.
As for Ms. Zhang Xiaoli, she helped us to order takeout on one of the days when we were too tired to eat out. Not being IT savvy and not understanding Mandarin, it was a great help. She also guides us on how to use the navigation app.
Our trip in Beijing would not have been so smooth without their assistance. We will choose to stay here if we ever visit Beijing again.
Oversæt
Svar fra overnatningssted: 尊敬的貴賓:您好~非常感謝您對酒店的支持,沒有得到您的全5分好評,我們心裏還是有點失落。我們也會用心服務讓到店的每位客官都能感受到家一般的温暖,同時希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Littleswallow
Superior-værelse med 2 senge
Overnattede i okt. 2024
Familie
3 anmeldelse
9.0/10
Fantastisk
Slået op den 5. feb. 2025
Nice and new hotel close to Temple of Heaven. Friendly staff.
Oversæt
Svar fra overnatningssted: 尊敬的賓客,非常感謝您對我們酒店的好評並分享您的入住體驗,您的讚揚對我們來説非常重要。我們的員工一直在全力以赴地為客人提供熱情周到的服務,同時我們的設施也始終保持着高品質的狀態。感謝您的好評,我們會一直保持不斷進步的勁頭,為每位客人帶來更好的住宿體驗。祝您生活愉快,工作順利!
Baagiicoco
Superior-værelse med 2 senge
Overnattede i jan. 2025
Familie
5 anmeldelse
10.0/10
Enestående
Slået op den 17. feb. 2025
Trip app is so handy and easy.
Oversæt
Svar fra overnatningssted: 尊敬的貴賓:非常感謝您對我們酒店的好評並分享您的入住體驗,您的讚揚對我們來説非常重要。我們的員工一直在全力以赴地為客人提供熱情周到的服務,同時我們的設施也始終保持着高品質的狀態。感謝您的好評,我們會一直保持不斷進步的勁頭,為每位客人帶來更好的住宿體驗。祝您生活愉快,工作順利!
Gæstebruger
Overnattede i nov. 2024
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 2. jan. 2025
环境:10
设施:10
卫生:10
服务:10
Oversæt
Svar fra overnatningssted: 尊敬的賓客,您好!非常感謝您的選擇並分享您的入住體驗,您的滿意就是對我們最好的肯定與激勵,為每一位客人提供賓至如歸的服務是我們的職責,我們會不斷努力為您提供更優質的服務,祝旅途愉快,萬事勝意!
Georges Albert Joseph Marie
Superior-værelse med 2 senge
Overnattede i sep. 2024
Familie
7 anmeldelse
10.0/10
Enestående
Slået op den 4. nov. 2024
Amazing rooms. Great service
Oversæt
Svar fra overnatningssted: 感謝您選擇入住聖京酒店,我們會繼續努力,提供更温馨的服務,期待您的再次入住,祝您生活愉快!
Svar fra overnatningssted: 尊敬的貴賓:您好~非常感謝您的反饋,我們對您在住宿期間遇到的不便深感抱歉。您提到的衞生狀況以及前台的服務問題,我們都非常重視。關於衞生問題,我們會立即與相關部門溝通,加強對清潔工作的監督,確保為客人提供更加舒適和安靜的住宿環境。我們深感抱歉。我們會不斷努力提升服務質量,包括提高衞生標準、改善隔音效果以及優化服務流程,以更好地滿足客人的需求。再次感謝您的反饋,我們非常重視您的意見和建議。我們會立即採取措施加以改進,並期待在下次為您提供更加滿意的住宿體驗。如果您有任何其他問題或需要進一步的幫助,請隨時與我們聯繫~
Svar fra overnatningssted: 尊敬的貴賓:您好~非常感謝您對我們酒店的好評並分享您的入住體驗,您的讚揚對我們來説非常重要。我們的員工一直在全力以赴地為客人提供熱情周到的服務,同時我們的設施也始終保持着高品質的狀態。感謝您的好評,我們會一直保持不斷進步的勁頭,為每位客人帶來更好的住宿體驗。祝您生活愉快,工作順利!
Svar fra overnatningssted: 尊敬的貴賓:您好~非常抱歉給您帶來了不好的入住體驗,我們深感愧疚。針對您反饋的空調不製冷帶來不好感受的問題,需要和您説明一下,這邊有看到您是3月入住酒店的,酒店採取地暖制暖,北京市政府統一供暖,於3月17日剛停止供暖,那幾天温度突然升高,酒店也立即開啟了中央空調,但需要進行排氣、供水、循環等流程,所以先期製冷效果不佳,給您帶來的感受不好。酒店會加強服務人員的應急處理培訓,確保之後能迅速響應客人的需求並解決類似問題。關於您提到的地域歧視言論,這絕對不是我們的服務態度和企業文化所允許的。我們已對相關部門員工的不標準話術進行了嚴肅批評,是我們培訓不到位。您的感受對我們至關重要,對於您遺留物品的處理方式,我們承認處理不當,給您帶來了不便。我們也會更加規範流程,確保所有物品在歸還前都經過妥善清潔與包裝,避免類似情況再次發生。我們一直努力的方向——在關鍵時刻為客人提供及時、有效的幫助。然而,這次的整體服務確實讓您失望了,我們深感歉意。為了彌補我們的過失,我們願意為您提供一次免費入住的體驗,希望能有機會重新贏得您的信任。再次為給您帶來的不便表示誠摯的歉意,並感謝您的寶貴反饋,這將是我們不斷改進的動力。期待您的再次光臨,讓我們有機會證明我們的改變與進步。